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Some features described in this manual are available as separate modules and may incur additional costs in order to be enabled. Please contact your client manager or sales@intelisys.ca in order to request more information, or to make arrangements to enable additional features.
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The amelia architecture allows for rapid implementation throughout your organization. The intuitive User Interface reduces total training time for your staff and the system architecture allows rapid configuration and customization to your organizational model. Web booking portals, dedicated travel agency and corporate interfaces, and GDS sales channels can be quickly configured for deployment to your requirements. Our solution supports a wide variety of payment options, including cash, accounts, multiple credit card gateways, debit cards, payment kiosks, and other interfaces for cash or credit settlement. Our native Departure Control Interface provides a wealth of features for passenger and baggage check-in, additional charge processing, rebooking, and go-show booking. All revenue transactions are continuously maintained with complete audit trail tracking and the capability to communicate to your in-house accounting solutions.
Expired Credit Manager Screen
The Expired Credit Manager screen can be accessed from the menu (Utilities -> Expired Credits -> Expired Credit Manager), and allows you to quickly find reservations with an outstanding balance owed (credit to customer). You may choose to access the reservation, balance the credit, or extend the credit.
Figure 14.1: Expired Credit Manager screen
Searching for Expired Credit
To search (for expired credit) on the Expired Credit Manager screen, select a date and click the Search button. Reservations in the selected timeframe (up to the selected date), with a balance owed, will be listed.
You may select a reservation and open it using the Go to Res button - this allows you to view the transaction history or other details.
Balancing Expired Credit
To balance the credit on a reservation, select it on the Expired Credit Manager screen, and move it to the bottom grid using the [down arrow] button. Select it in the lower grid and click the Balance button. The outstanding credit will be reduced to 0 (zero).
Extending Expired Credit
To extend the credit (to a future date) on a reservation, select it on the Expired Credit Manager screen, and move it to the bottom grid using the [down arrow] button. Select it in the lower grid and click the Extend button. Then, select the new expiry date and click Save to complete the operation.
Bulk Itinerary Generator Screen
The Bulk Itinerary Generator screen allows you to email or print itineraries for reservations on selected flights in bulk, and is accessed from the menu (Operations -> Bulk Itinerary Generator).
Figure 15.1: Bulk Itinerary Generator screen
Sending Bulk Itineraries
To send bulk itineraries, select a date range and click the Find Flights button on the Bulk Itinerary Generator screen. Select the flights for which to send itineraries (using the > button) and the type of itinerary (in the Options section). Click the Email button to complete the operation.
NOTE: If the feature is enabled, you will be prompted to enter explanatory notes in the dialog shown below. These notes will be included in the e-mails sent, and can be used to notify passengers of the reason they are receiving a new/revised Itinerary.
Figure 15.2: Bulk Itinerary Generator screen - Message dialog
Printing Bulk Itineraries
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