Problem
on There are instances where the Route and Flight Management screens can look blurry/grainy when using Citrix.
A sample issue reported was worded as:
On my laptop, when I view the route Route and the flight management Flight Management pages, they are not clear. The blue / orange hues are blurry.
However when I view the same in the current CT instance I do not have a problem.
Changing the window size to 95% as described below may correct this issue.
Solution
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If user is accessing via Citrix access, user can try to modify the Citrix settings (found when you first log into the Citrix access and then clicking settings towards the top of the screen), and under the User Experience section, can try changing the setting from "Seamless" to "Percentage of screen" and can try a value of 95 for the percentage. Once this was completed on this case, the screens in question looked proper and were no longer blurry/grainy.- When first logged in with your Citrix account, click on the Settings link to access the settings needed as shown below:
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- Once on the settings page - Update the window size to be "Percentage of screen", Update the Percentage of screen field to be "95%' and click the Save button as shown below:
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