Account Check - System verifies account has enough credit to complete booking.
Company-Authorized Agencies
Access Notes Definition
Baggage Charges
Charges by Weight
Charges by Piece
by Aircraft Model
by Departure Airport
by Arrival Airport
by Level of Service
Charges
Define unlimited Charge Types
Define unlimited Charges
Charges applied manually
Charges applied per reservation
Charges applied per reservation, per passenger
Charges applied per segment
Charges applied per segment, per passenger
Charges applied to certain Passenger Types - Adults, Children, Infants
Charges applied per Distribution/Sales Channel - Call Center, IBE, Travel Agent portal, GDS
Defined per City Pair
Discounts
Applied manually
Applied automatically based on Payment Method
Levels of Service
One-to-Many - Economy, Business, etc.
Booking Codes
Up to 26 if published to GDS, unlimited in amelia
Nest Ranking
Theft, Serial, and Parallel nesting
Fare Class
Commission Definition
No Override - System defaults and and Agency commission settings will apply.
No Commission - Non-Commission fare
Commission Override % - Percentage (%) commission to apply, regardless of system defaults of Agency commission structure.
Restrictions
No Restrictions - No restrictions on Fare
Upgrade Required - Fare only available during booking, and NOT during subsequent edits.
Modification Fees - Carries Mod Fees
Waitlists - Define if wait-listing is allowed.
Non-Revenue - Fare can be categorized as Non-Revenue (for Reporting purposes).
Auto-Apply Charges - If enabled, Charges that apply automatically per reservation apply to this Fare Class.
Advance Booking Days - Number of days before departure Fare Class must be booked.
Min. Stay Over Days - On return fares, minimum # of days passenger must stay over (before return flight).
Max. Stay Over Days - On return fares, maximum # of days passenger can stay over (before return flight).
Fare Types
Adult - available to Adults and Children
Child - available to Children ONLY
One Way - available for one-way or return bookings
Return - available for return bookings ONLY
Late Booking Override - Time restrictions can be overridden (with proper Permission)
Secondary Selection Display - For Call Center, Fare Class only displays when secondary fare is selected.
Fare Visibility - Distribution Channels where Fare Class is visible (Call Center, Internet, GDS)
Fare Types
Confirmed
Standby
Loyalty
Stay Over Days - Days of the Week that must be included in the stay over (for Return fares).
Loyalty Multiplier - Multiplier applied to Loyalty Points accrual (can be positive - ie. 150%, or negative - ie. 75%).
Seat Selection Charges - Allows Seat Selection Charges (if enabled) to be set:
All Charges - Booking Code and Seat Type charges are COMBINED.
Booking Code Charges - Seat Type charges NOT included.
Seat Type Charges - Booking Code charges NOT included.
No Charges - No Seat Selection Charges for this Fare Class.
Fare Setup
Fares defined by City Pair - Can be defined in each currency OR defined in base currency (and converted to others).
Sale date/time - Fare valid by booking dates
Travel date/time - Fare valid by travel dates
Promo Codes - Promo Codes can apply to specific Fares
Fare Availability by Payment Method
Company-specific Fares
Private Fares - Negotiated Fare amount/value hidden from users without associated Permission
Auditing
Cancellation and Modification Fees
Fee Types - Cancellation, Modification, No Show, Name Change
Defined per Booking Code
Defined by time before flight
Defined by Route Type - ie. Domestic, International
Value or Percentage-based
Defined per Agency, or system defaults
Infants
Restrict number of Infants per flight
Ability to automatically add a charge to adult pax with Infant
Abiity to print Infant Boarding Pass
* APIS
APIS data collected
APIS transfer to various authorities
Commissions
Defined by Agency, or system defaults
Defined by Distribution Channel (Call Center, Internet, GDS)
Charge Markups - Allows a handling fee to applied to Agency bookings.
Promo Codes
Discount-based
Fare-based
Tracking and Limited Use - Promo Codes can be allocated, their usage tracked, and limits (how many times a code can be used) enforced.
Promo Code batches - Codes can be batched / automatically generated; auto-generated codes are composed of a prefix (same prefix for all codes in the batch) and a random suffix. For redemption, both the prefix and suffix are required.
Defined by one-to-many City Pairs
Defined by one-to-many Fare Classes
Bookind Date validity
Flight Date validity
Inventory Allocation Templates
Ability to define Allocation Templates by aircraft model, to easily apply to flights.
Fare Families
Bundle Fares into unique categories for ease of booking.
* ameliaLOYALTY
Users can earn and redeem loyalty points.
Point Multiplier by Fare Class
Point Value by City Pair
Allocate Loyalty seats (for redemption)
User Profiles
Ability for passengers to create an IBE login
Pax can manage their bookings
Pre-filled info for quicker bookings
Loyalty info is stored.
Vouchers and Gift Certificates are stored.
Seat Selection
Define chargeable and non-chargeable Seats
Seat Type Charges - Specify charges for a type of seat (window, aisle, emergency exit, bulkhead, etc).
Available when booking in Call Center
Available at Check-in
Available at Boarding
Available on IBE bookings
Available on IBE edits
Available on Kiosk Check-in
Available at Online Check-in
Ability to override Seat Charge (with Permission)
Block Seat
Ad hoc Block Seat
Aircraft swap - Pax retains seat
Exception Handling (for seats that could not be retained)
Shop / Ancillary Items / Add-Ons
Items available at Flight / City Pair level - ex: meals, pre-paid baggage, headphones, etc.
Items available at Airport level - ex: limousine, lounge access, wheelchair, hotel room, etc.
Free-sell or Inventory Control (per item) options
Available to one-to-many Pax on a reservation
Notification to supplier when items sold
Notification of low inventory
Items can be chargeable or non-chargeable
Not available X hours before flight setting (per item)
Defined by Fare Class
SSR code sent on Manifest and PNL
Ability to allocate items to specific flights
Special Change Fee - Purchase to waive certain Change Fees
3rd-party Integration - based on third party's technical documentation
Prepaid Agency Accounts
Agencies can self-register online - Allows easy account creation. Once signed up, Agency can deposit funds and start booking.
Custom Agency levels - Airline can provide different Fares to Agencies that provide higher pre-payment.
Configure minimum Deposit amount (to open account)
Define available Payment Methods
Vouchers
Issue Vouchers for payment - Used for promotions, compensation, etc.
Define one-to-many Fare Class
Define one-to-many City Pairs
Define one-to-many Companies
Bulk Generation (of Vouchers)
Date-driven
eNews
Ability for pax with a profile to opt-in to email group.
Allows passengers to define interests so airline can customize email to preferences.
* Accounting Integration
amelia integrates with several accounting packages, and can be adapted to integrate with others.
Seat Allocations
Allocate seats per Level of Service
Allocate seats at Flight level
Allocate Oversell amounts
Ability to curtail seats
Ability to hard-block seats to Agencies
Auto-release Agency-specific seats X hours before flight
Allocate seats at Boocing Code level
Ability to manually close Booking Codes
Ability to automate closing of Booking Codes
Ability to roll allocations (to future flights/dates)
Allocate by Date
Allocate by Day of Week
Allocation Templates to reduce management time/effort
Roll Allocations - apply to specific date/time
Audit
Weight Zones
Flight Booking Close
Ability to stop sales X hours before flight
* Revenue Management
Integrates with Aviator RM
Ticketing
Ticket-less system - Record Locator provided (option for Interline e-Ticket).
Cost Centers
Apply Cost Centers to reservations for tracking.
Passenger Import
PNL/ADL
From file, via API
IROPS Management
Passenger Protection - Referred to as Bulk Move in amelia.
Seating Protection - Seats retained if possible.
Add-On Protection - Ancillary purchases retained, regardless of allocation/availability.
Flight Cancellation Alert Queue
Passenger Notification Queue
Ad hoc Flight Creation
Flight Blocking (future release)
Waitlist Management
Automated confirmation when seat becomes available
Manual Waitlist by Priority
Waitlist Queue
Multi-Airline Support
Flights
Flights noted with Airline Code
Flights managed by master Airline
Sub-Airline flight access X hours before departure - Allows sub-airline to maintain Day Of Ops.
Administration
Managed by maste Airline
Reservations
Each sub-airline can create and manage their bookings.
Option to not allow sub-airline to manage master airline bookings
Web Presence
Each sub-airline can have its own branded site/IBE.
No-Fly Screening
Deny Boarding
Call Center Reservations
Quick Key enabled
Hotkeys defined to limit need for a mouse (if user desires).
Reservation Search:
Reservation Number
Last Name
First Name
Flight Date
Departure Airport
Advanced Search:
Booking Date
Booking Origin (Distribution Channel) - Call Center, Internet, GDS
On Hold
Ticket Number
Locator Number
Credit Card Number
Phone #
Passport #
Print List
Ability to print search results
Check Fares
Quickly locate fares/pricing for a specified City Pair.
Multi-Reservation Support
Agent can view mutliple reservation at a time. - Hotkeys allow switching between them quickly.
By Fare Bookings
Create reservation by finding lowest available fare.
By Schedule Bookings
Create reservation from complete Fare Availability display.
Standby Bookings
Create standby reservation - for revenue standby pax, or space-available employee travel.
Group Bookings
Booking Features
One Way
Return
Open Return - when return date is unknown
Multi-Flight - Our intelligent Travel Options algorithm will find all possible routings between two cities/airports. Airline can define allowable connections.
By Level of Service
Adults, Children
Return Fares +/- X days - Ability to show best Fares in a date range (for flexible travellers).
Promo Code
Waitlist - Pax can be book on waitlist if flight is sold out. This adds to a waitlist queue that is worked if space becomes available.
Select Flight - Available Data:
Flight Number
Aircraft Type
Depature Date/Time
Required Connections
Available Seats
Available Infant Seats
Distance
Flight Time per Leg
Select Fare
All associated Fare Rules displayed.
Adult or Child fare
Loyalty Fares
Secondary Fares
Promo Code Fares
Quote Details - Shows a breakdown of Charges.
Itinerary
Itinerary per Passenger or per Reservation
Detailed itinerary
Summary itinerary
No Figures itinerary
View Itinerary
Print Itinerary
Email Itinerary
Option to display Terms & Conditions (on itinerary)
Multi-Language option
Upcoming Travel Reminder - Itinerary sent to res owner X days before departure.
Seat Selection
Select chargeable Seat
Select non-chargeable Seat
Override Seat Selection charge/fee
Ancillary Products and Services
Add chargeable Airport item
Add chargeable Flight / City Pair item
Add non-chargeable Airport item
Add non-chargeable Flight / City Pair item
Override charge/fee
Payment Methods:
Credit Card
Debit Card
On Account
Prepaid Account
3rd Party Collection
Voucher
Cash/Cheque/Money Order
e-Ticket
Loyalty Points
Pay Later
Payments
Accept full payment
Accept partial payment
Payment per passenger
Multiple Payment Methods (on single res) supported
Payment by Passenger
Payment by Company
Payment by Agency
Payment by Third Party
Payment Date/Time editable (with Permission)
Refund payment (Permission-based)
Print payments
Edit Payer
Add and Edit Purchase Order (PO #)
Transfer Credit (to another booking)
Create Voucher (for credit on file)
Payment Processing Fees
Charges
View ALL charges on res
View history of charges on res
Add new charges to res
Edit res charges
Remove res charges
Ticket Number
Manually assign ticket number, if desired.
Reservation Number
Numeric
Alpha-Numeric (future release)
Cancel Reservation
Completely cancel a reservation.
Hold
Put reservation On Hold - option for system to do this automatically.
On Hold expiry - If payment not received by Hold End Date, reservation is automatically cancelled.
Hold before Flight Time - Reservation cannot be put On Hold X hours before departure.
Automated email itinerary reminder - X hours before Hold expires, reminder is sent to Agency or passenger/traveller.
Edit Route
Modify routing without adding mod/cnx fees. (Used for IROPS situations.)
Agency
Add or Edit Agency on file (reservation).
GDS Locator
If booking originates from GDS, Locator Number is automatically captured.
GDS Message
View the raw GDS message for the booking.
Res Audit
All functions related to a reservation are audited and viewable - Old/New value, Date/Time and User are stored.
View History
Displays a high-level reservation history, based on user input (Access Notes).
Alternate Loyalty ID
3rd-Pafty Loyalty Number (ex: Aeroplan)
Passengers
Retrieve from previous bookings
Add new Passengers
Edit pax details
Add pax to existing reservation
Cancel pax
Split pax (to new reservation)
Associate infant
Capture APIS info
Define mandatory and optional pax details/fields
Copy pax details from one pax to next (reduces data entry for family bookings, where much of the data is the same).
Option to include actual weight (rather than standard weights)
VIP passenger support
Reservation Segments
Add new Segment
Edit existing Segment - City Pair
Edit existing Segment - Date
Cancel Segment
Reservation Contact
Add a Contact - may or may not be a pax on the reservation.
Edit a Contact
Audit:
Reservation - ALL res functions, ie. name changes, route changes, passenger changes, payments, etc.
Flight
Fare
Allocations
Charge Override
Alerts/Queue
Reservation
Flight changes and cancellations
Waitlist
Hold expiry
GDS exceptions
Aircraft Equipment change
Passenger Protect
Seat Selection
Flight
Flight Tracking
Tail Scheduling
Day of Ops
Non-Departed Flights
Non-Arrived Flights
Departure Control System (DCS) Support
Certifications
Certified on various CUTE environments - currently: ARINC, AirIT. in progress: Ultra, Altea, SITA.
Check-in
by Flight
by Reservation
by scanning
by BP Number
by Seat Number
by Name
Check-in ALL eligible Pax
Displays Flight Time
Displays Capacity
Displays counts by Pax Status - Confirmed, Standby, Waitlisted, Checked In, Boarded.
Displays flight Baggage info - Pieces and Weight
Dynamic viewing of flight Pax - Confirmed, Standby, Waitlisted, Thru, by LOS, Checked In, Boarded, Not Checked In, No Shows.
Save Gate Number
Passenger List with Pax data - Pax data/fields for display is customizable (by user)
Check In passenger
Add baggage - automated or manual bag tags
Print baggage tags - IATA-standard with barcodes
Remove baggage
Baggage Handling - Find, Reroute, Remove baggage from flight
Print Boarding Pass - with barcode
No Show passenger
Change Remaining - Change remaining segments of selected pax (and all other pax on res)
Change Segment - Change current segment of selected pax (and all other pax on res)
Go Show - Add pax to flight (from Check In screen)
Itinerary - View/Edit/Email itinerary from DCS
Charges - View/Edit/Add/Remove
Shuttle Bus - Define which pax require a shuttle between terminals
View Reservation - Launch Reservation screen (from Check In screen)
Working Manifest - Prints manifest (all Confirmed pax)
Load Summary - Report to aid in flight planning
Print Manifest - Manifest of Boarded pax
Manifest by Arrival - Manifest broken down by arrival airport
Flight Notes - View or Add notes to selected flight
Pre-Flight List - Email CSV file of flight pax
Connections Report - Displays possible connections to selected flight
Manifest Control
Close Flight
Print Ancillary Items Report
Passport Scanning - APIS data upload via scan of passport
Passenger Data (on check-in):
Passenger - Name in LN, FN format.
Needs - YES indicates special needs pax.
Res #
From - Departure airport
To - Arrival airport
Leg # - Order (number) of current leg of pax res.
Res Status - CONF - Confirmed, WAIT - Waitlisted, STBY - Standby
Pax Status - NOIN - Not Checked In, CKIN - Checked In, BORD - Boarded, NOSH - No Show
Pass # - Boarding Pass #
Ticket #
Bus - Shuttle Bus flag
Company - Company associated to pax res.
Class - Fare Class
Balance
Currency
Seat #
Bags - Number of bags for this passenger
Weight
DOB - Pax Date of Birth
Infant - If travelling with Infant, infant's name displayed here.
Nationality
ID #1 - General-purpose ID (1 of 2)
ID #2 - General-purpose ID (2 of 2)
e-Ticket - Y if res was generated from e-Ticket.
e-Ticket #
Inf. e-Ticket # - Infant's e-Ticket #, if applicable.
Home Phone
Mobile Phone
Passport - Passport #
Passport Country
APIS Required
APIS Entered
Dest. Street - Destination street address (APIS)
Dest. City - Destination city (APIS)
Dest. Province - Destination province/state (APIS)
Dest. P. Code - Destination postal/zip code (APIS)
Dest. Country - Destination country (APIS)
Dest. Tel 1 - Destination phone # 1 (APIS)
Dest. Tel 2 - Destination phone # 2 (APIS)
Dest. Email - Destination e-mail address (APIS)
Gender - icons for Adult Male, Adult Female, Child
Infant - icon denotes pax travelling with Infant
Baggage - Number of bags for this passenger
Ancillary Items
Boarding
Board by Flight
Board by scanning
Board by Pass Number
Board by Seat Number
Board by Name
Displays Flight Time
Displays Capacity
Displays counts by Pax Status - Confirmed, Standby, Waitlisted, Checked In, Boarded.
Displays flight Baggage info - Pieces and Weight
Dynamic viewing of flight Pax - Checked In, Boarded.
Save Gate Number
Passenger List with Pax data - Pax data/fields for display is customizable (by user)
Add baggage - automated or manual bag tags
Remove baggage
Enplane pax
Deplane pax
Uncheck-in pax
Close Flight
Print Ancillary Items Report
Passenger Data (on Boarding)
Passenger - Name in LN, FN format.
Needs - YES indicates special needs pax.
Res #
From - Departure airport
To - Arrival airport
Leg # - Order (number) of current leg of pax res.
Res Status - CONF - Confirmed, WAIT - Waitlisted, STBY - Standby
Pax Status - NOIN - Not Checked In, CKIN - Checked In, BORD - Boarded, NOSH - No Show
Pass # - Boarding Pass #
Ticket #
Bus - Shuttle Bus flag
Company - Company associated to pax res.
Class - Fare Class
Balance
Currency
Seat #
Bags - Number of bags for this passenger
Weight
DOB - Pax Date of Birth
Infant - If travelling with Infant, infant's name displayed here.
Nationality
ID #1 - General-purpose ID (1 of 2)
ID #2 - General-purpose ID (2 of 2)
e-Ticket - Y if res was generated from e-Ticket.
e-Ticket #
Inf. e-Ticket # - Infant's e-Ticket #, if applicable.
Home Phone
Mobile Phone
Passport - Passport #
Passport Country
APIS Required
APIS Entered
Dest. Street - Destination street address (APIS)
Dest. City - Destination city (APIS)
Dest. Province - Destination province/state (APIS)
Dest. P. Code - Destination postal/zip code (APIS)
Dest. Country - Destination country (APIS)
Dest. Tel 1 - Destination phone # 1 (APIS)
Dest. Tel 2 - Destination phone # 2 (APIS)
Dest. Email - Destination e-mail address (APIS)
Gender - icons for Adult Male, Adult Female, Child
Infant - icon denotes pax travelling with Infant
Baggage - Number of bags for this passenger
Ancillary Items
Public Booking Site (IBE) - New Reservation
Multi-Language Support
Profile
Login to passenger/customer account - Pre-fill passenger and loyalty-program data, manage bookings.
Booking Features
One Way
Return
Return Fares +/- X days - Ability to show best Fares in a date range (for flexible travellers).
Multi-flight - Our intelligent Travel Options algorithm will find all possible routings between two cities/airports. Airline can define allowable connections.
by Level of Service
Value Viewer - View the lowest Fare in a calendar view (for flexible travellers).
Promo Code
Group Bookings
Multi-city
Select Flight - Available Data (customizable):
Flight Number
Aircraft Type
Departure Date/Time
Required Connections
Available Seats - Options to show threshold, actual numbers (or hide).
Fare Amounts
Fare Rules
Passengers
Customizable mandatory/optional fields
Option to include actual weight (rather than standard weights)
VIP Passenger support
Seat Selection
Select chargeable Seat
Select non-chargeable Seat
Ancillary Products and Services
Add chargeable Airport item
Add chargeable Flight / City Pair item
Add non-chargeable Airport item
Add non-chargeable Flight / City Pair item
Bundled with Fare
Payment
Accept full payment - All payment methods accepted by airline and allowed (by user) are displayed and available for use.
Accept On Hold bookings - airline option
Charges
Displays a full breakdown of all Charges.
Itinerary
Printable online
Email itinerary
Multi-language itinerary
Public Booking Site (IBE) - Profile Login
Multi-Language Support
Book Flight (all the same options as in New Reservation section above)
Edit Bookings (all items Permission-driven)
Multi-Language support
Search for past reservations based on criteria - Airline customizes required search criteria.
Edit Passenger - Change pax personal info.
Add Passenger - Add pax to res.
Change Passenger - Abilitiy for Name Change
Contact Information - Edit Contact info.
View Charges - View details of res charges.
View Segments
Cancel Reservation
Add Segment
Edit Segment
View Itinerary
Email Itinerary
Multi-Language Itinerary
Online Check-in
Retrieval criteria defined by airline
Check In one-to-many pax on res/booking
Select Seats
Print Boarding Pass
Email Boarding Pass
Self Check-In email reminder
Online Flight Status
Airline can allow pax to query current flight status (with ETD and ETA).
* Mobile Site
Multi-Language Support
Book Flight
Select Flight
Enter Passenger Details
Select Seat (future release)
Select Add-Ons
Payment
Check-in
Flight Status
* Mobile App
Can be built by airline via amelia APIs. InteliSys can recommend preferred vendors.
SMS Messaging
New Booking
API call to 3rd party web service, so airline can send SMS (text) message.
Booking Edit
API call to 3rd party web service, so airline can send SMS (text) message.
Booking Cancel
API call to 3rd party web service, so airline can send SMS (text) message.
Agency/Corporate Portal
Multi-Language Support
Agency Profile
Log In to Agency account - Allows for commisions, reporting, search pax, search res, make deposits, manage sub-agencies.
Booking Features
One Way
Return
Return Fares +/- X days - Ability to show best Fares in a date range (for flexible travellers).
Multi-flight - Our intelligent Travel Options algorithm will find all possible routings between two cities/airports. Airline can define allowable connections.
by Level of Service
Value Viewer - View the lowest Fare in a calendar view (for flexible travellers).
Promo Code
Group Bookings
Search Passengers - Search previous pax to easily add to new res.
Select Flight - Available Data (customizable):
Flight Number
Aircraft Type
Departure Date/Time
Required Connections
Available Seats - Options to show threshold, actual numbers (or hide).
Fare Amounts
Fare Rules
Passengers
Customizable mandatory/optional fields
Option to include actual weight (rather than standard weights)
VIP Passenger support
Seat Selection
Select chargeable Seat
Select non-chargeable Seat
Ancillary Products and Services
Add chargeable Airport item
Add chargeable Flight / City Pair item
Add non-chargeable Airport item
Add non-chargeable Flight / City Pair item
Bundled with Fare
Payment
Accept full payment - All payment methods accepted by airline and allowed (by user) are displayed and available for use.
Accept On Hold bookings - airline option
Charges
Displays a full breakdown of all Charges.
Itinerary
Printable online
Email itinerary
Copy sent to Passenger and to Agency.
Multi-language itinerary
Edit Bookings (all items Permission-driven)
Multi-Language support
Search for past reservations based on criteria - Airline customizes required search criteria.
Edit Passenger - Change pax personal info.
Add Passenger - Add pax to res.
Change Passenger - Ability for Name Change
Contact Information - Edit Contact info.
View Charges - View details of res charges.
View Segments
Cancel Reservation
Add Segment
Edit Segment
View Itinerary
Email Itinerary
Multi-Language Itinerary
Res Audit
Alerts - View alerts on their pax reservations.
Deposit
Sub Agencies
Manage sub-agency credits
Manage sub-agency balances
Manage sub-agency bookings
Airline can add/create sub-agencies.
Airline can remove sub-agencies.
Master Agency can create sub-agency. (future release)
Master Agency can remove sub-agency. (future release)
Company Information Report
View credit info, and all transactions in a date range for the Company.
Company Payments Report
View all Payments in a date range for a Company.
Agency Payments Report
View all Payments in a date range for an Agency.
Pax Segments Report
View all Passenger Segments made by an Agency.
* Quick Res
Allows Agencies and Companies to quickly make bookings on a one-page site.
Global Distribution System (GDS) System
Bookings
Type A Bookings
EDIFACT Direct Connect access
EDIFACT Direct Sell
e-Ticketing
Type B Bookings
ETL Messaging
Interline / Codeshare
Inbound Interline e-Ticketing
Interline Baggage - BSM/BRS messages
Thru Check-in
Movement Messages
Free-Flow Codeshare - Option 2 and Option 4
Outbound Interlining - ameliaGATEWAY
Passenger Messages
PNL Outbound
PNL Inbound
ADL Outbound
ADL Inbound
PRL Outbound
PRL Inbound
PFS Inbound
Inventory
AVS
AVS Recap
EDIFACT Direct Connect access
Flight Management
Route Management
Add new Route
Edit Route
Delete Route
Roll Routes from one period to another.
Split Route by day of week or date range (allows for Seasonal support).
Build Schedule form Route Template.
Flight Schedule
Add Flight (for specific date)
Edit Flight (for specific date)
Delete Flight
Roll Flight to another date range
Apply Allocation Template to Flight
SSIM
Alternate airline code support
Flight Watch
Add same-day Flight
Edit flight info (day of)
Record actual Departure Time (out/off)
Record actual Arrival Time (in/on)
Record flight Delay
Add/Edit crew assignments
Flight Audit history
Record Flight Notes
Tail Scheduling
Gantt view of tails and their flights and non-fly events
Add/Edit/Cancel flights
Reassign tails to flights
Add same-day flight
Edit any flight info (day of)
Record actual Departure Time (out/off)
Record actual Arrival Time (in/on)
Record flight Delay
Add/Edit crew assignments
Flight Audit history
Record Flight Notes
Compare flight schedule to actual flight times.
Monitor daily flights and react to delays and visual alerts.
* Dispatch Master Grid
Spreadsheet view of tails and their flights and non-fly events
Add/Edit/Cancel flights
Reassign tails to flights
Add same-day flight
Edit any flight info (day of)
Record actual Departure Time (out/off)
Record actual Arrival Time (in/on)
Record flight Delay
Add/Edit crew assignments
Flight Audit history
Record Flight Notes
Compare flight schedule to actual flight times.
Monitor daily flights and react to delays and visual alerts.
Record Radio Logs
Record Dispatch Notes
* Planning Master Grid
Spreadsheet view of each virtual aircraft model
Plan tail usage and assign daily/weekly schedules for each tail.
Quickly assign entire daily schedules to a tail.
Application Programming Interface (APIs)
Agency Account Services
Account Deposits
Company Details
Booking Services
Book Reservation
Calculate Processing Fee
Email Itinerary
Get Agency Company List
Get Airports
Get Airports City Pair List
Get Airports List
Get Airports SSR Allocations
Get Country List
Get Currency List
Get Flight SSR Allocations
Get Level of Service List
Get Payment Method List
Get Payment Method List by Currency
Get Province List
Get Tax Configuration
Get Travel Options
Get Voucher
Login User Profile
Reservation Payments
Group Name Import
Charges
DCS Services
Check In
Email Boarding Pass
Get Seat Map
Get Seat Assignment
Boarding
Baggage
Reservation Invoice Services
Get Reservations
Reservation Payment Services
Calculate Processing Fee
Get Currency List
Get Payment Method List
Reservation Payment
Seat Assignment Services
Get Seat Map
Set Seat Assignments
Shop (Ancillary Items) Services
Get Airport Allocations
Get Flight Allocations
Get Purchased Items
Purchase Items
Remove Purchased Items
User Profile Services
Add Profile Pax Association
Add Profile Res Association
Add User Profile
Get Country List
Get Profile List
Get Profile Reservation List
Get Province List
Login User Profile
Remove Profile Pax Association
Update User Profile
Reporting
Administration
Bulk Move Tracking - Shows bulk-moved reservations with the flight changes for the selected Bulk Move date.
Charge Override - Displays all modified charges made by the selected user(s) to monitor possible system abuse.
Message Logs - Shows a brief description of the alert message, who created it, when it was created, and the reservations affected.
Name Change Report - Display the passengers that had their names changed on a reservation.
Commercial
AC Model Stats Report - Shows statistics on Flight Levels grouped by AC Model and flight number.
Agency Bookings - Agency bookings based on the creation date of the Charges and the Agency(s) selected. Report includes adds and edits done to the passenger segment. Ordered by Reservation Number and Passenger Name.
Agency Charges - Shows a list of charges made by the selected agencies. The report is listed by agencies, date, and charge types.
Agency Information - Displays agency’s information, by Agency Type.
Agency Pax Segments - Shows Agency's Passenger Segments that were modified between the selected date range.
Agency Pax Segments Performance - Report includes any addition/modification done to the segment of the reservation for the selected date period. Displayed by Month, Week, or Day.
Agent Bookings Export - Shows agency bookings for the selected date range with reservation's flight info.
Average Fare per Booking Code - Shows total of Booking Codes sold per city pair with its total and average amount, per Booking Code.
BC per Flight - List of how many Booking Codes were assigned, available, and sold per flight.
Booked Res per Flight - Returns reservations from the chosen booking date until now for the Flight Number(s) between the Flight Dates range for the selected Departure Airport(s).
City Pair Charges - Shows reservation Charges for the selected charge date.
Company Information - Agency can gather information on the Companies they belong too.
Company Pax Flights - Report shows Company bookings. (* If reservation has more than 1 payment, entries will duplicate.)
Customs Requirements - Displays all passenger info required for Customs.
Day of Week Load Factor - Displays the percentage of seats sold per Flight per Day of Week.
Detailed Sales - Shows passenger-totaled charges for the selected Charge Type.
Expired Bookings - List of reservations with Balance Due past Hold Date.
Fare Load Factor - List of flights including Booking Codes with check-in information.
Flight Analysis Dep Date - Displays all reservations booked on the selected booking date for the selected flights between the selected flight date including the payments from the selected payment dates. You can also choose which currency you would like to view this report in.
Flight Date Charge Date - Shows total Charges applied to all reservations for each month.
Flight Date Charges - Displays transactions for the selected Charge Types, for the selected date.
Flight Information - Flight information with Fare Class info.
French Markup Commissions - Shows Commissions for the time frame selected (in French).
Load Factor - Shows the Check Ins / Passenger Status for each flight.
Management Statistics - Flight statistics displaying yesterday's information, along with 1 week from yesterday and 52 weeks from yesterday. Also displays flight dependency for the last 24 hours.
Markup Commissions - Shows Commissions for the time frame selected.
Market Load Factor - Displays seats sold percentage for the selected flight date range and selected flight(s).
Non Pax Profile Average Fare - Displays the average fare per city pair for the selected date range for passengers without a User Profile.
OAG Data Request Schedule - OAG Schedules Information Request Form – Instructions
On Hold - Shows all pax On Hold for each flight number departing in the selected Flight Date range.
On Hold Booking Date - Shows all pax and their booking date for each Reservation Number.
Origin / Destination - Shows total Booking Codes sold per city pair.
Outstanding Balance Flight Date - Shows all pax On Hold for each flight number.
Passenger Information - Shows passenger information per Country and Province.
Passenger List - Shows the list of passengers per city.
Passenger Service OTP - Shows the time of departure, arrival, and delay(s) of each flight.
Passenger Statistics - Shows the statistic of the selected flight with the Check In status.
Passenger Status - Shows the status of all Passengers on each flight for the selected dates.
Pax Flown - Displays the passenger name and how many times they have flown for the selected date range.
Pax Info per Flight Number - Passenger's Passport and Nationality Information per Flight Number, excluding cancelled reservations.
Pax Profile Average Fare - Displays the average fare per City Pair for the selected date range for passengers with a User Profile.
PNR Web Export - Displays PNR information on Legs that changed on the selected date.
Promo Code Usage Report - Displays Promo Codes that have been used.
Reservation Volumes - Shows how many reservations and passengers were booked per city pair and how much money was made on them.
SSR Airport Allocation - Shows the number of each SSR item that was allocated per Airport.
SSR Airport Requirements - Shows the number of items purchased for the Airport for that day.
SSR Flight Allocation - Shows the allocated SSR items per Flight Number.
SSR Flight Requirements - Shows the list of items purchased by Flight Number.
SSR City Pair Allocation - Shows the allocated SSR items per City Pair.
SSR City Pair Requirements - Shows the list of items purchased by City Pair.
Statement of Reservations - Shows Agency's passengers with their reservation charges.
User Profile Add-Ons Future Flying - Displays reservation information for passengers who purchased items between the date range for future flights (after tomorrow).
User Profile Booking Trends - Pick a User Profile/Date and return all bookings broken down by segment with Fare Class and any add-ons purchased (ie. from the From date forward).
User Profile Dep Flight Date - Displays all reservation information for the selected User Profile for the selected date range.
User Profile Loyalty Miles - Displays loyalty information for the selected user profile.
Waitlist - Shows all passengers on Waitlist with their route and contact information.
Finance
AC Pax Charge Report - AC Pax Charge Report based on flight dates.
Agency Payments Performance - Shows all payments and refunds for the selected Agencies, for the selected Charge Date.
Agency Payments - Shows Payments made for the selected Agencies' reservation for the selected Payment Date range.
Charge Details by Charge Date - Displays all charge(s) created for the selected date range, grouped on a reservation.
Company Res Payments and Balance - List of company bookings, and the listing of passengers on those reservations.
Company 0 Credit Limit - Displays the available Balance for Companies with a 0 (zero) Credit Limit.
Company Account Details - Display all the account transaction for the selected Companies, for the selected transaction dates.
Company Billing - Can be used as a support document for a company invoice. This report only shows the transactions that occurred in the date period. This report was built specifically for one of our clients that wanted to insert reservation details along with their company invoicing, and did not wish to generate itineraries. It will exclude all charges that fall outside of the billing period. Several business practices must be followed for this report to function.
Company Billing - Late Payment - Return all company payments that occurred after the “To” date UTC, where the charges were created between the “From” UTC and “To” UTC dates.
Company Deposit - Shows Company Deposits (Credits) totaled per month for a year at a time. Credits are only payments made to Accounts.
Company Payments - Payments made on a company reservation, ordered by Company Name and Payment refund date.
Company Payments by Type - Payments made on a company reservation, grouped payment type.
Company Payments Performance - Report includes any payment done in the selected date period.
Company Web Portal Payment - List Company(ies) transactions made on the Web Portal.
Credit Card Transactions - Displays all credit card transactions.
Flight Revenue - Displays a report for all Charges.
Flight Revenue Breakdown - Displays a report for all Charges on reservations.
Form of Payment - Shows Passenger’s payment and Charges per flight.
Multiple Currency Payment Date - Displays all reservations with how many pax on which Fare, along with currency conversions.
Pax Cnx Legs per Flight Date - Shows how many legs per flight date that were cancelled before the Flight Date, for the selected Flight Date range.
Pax Legs per Flight Date - Shows how many legs per Flight Date, that were created for the selected Flight Date range.
Payments - Displays payments of the selected type made between the selected date range for the selected Base Airport.
Res Volume and Charges - Displays Charges charged before the selected From Date for the selected Flight Date range.
Sales Tax Report - Report shows a list of reservations with the total of Charges that were charged with the selected tax, for the selected date range.
Vouchers Created - Report of the Vouchers left and the date they expire.
Vouchers Redeemed - Report of Vouchers redeemed, with the passenger's flight info.
Flight Operations
Air Time Detail - Detailed report displaying Air Time for selected flights.
Air Time Summary - Summary report displaying Air Time for selected flights.
Aircraft Pax Manifest - List of passengers on each flight.
Aircraft Summary - Report displaying Aircraft's tails and flights assigned.
Airport Landings - Summary report displaying flight information per Arrival Airport.
Deplanement - Used to determine how many passengers are expected to arrive.
Detailed OTP Report - A detailed report of late or early flights with reasons for delay.
Enplane/Deplane Counts - Report that displays flights with how many seats sold, along with how many enplaned for the selected date.
Enplanement - Used to determine how many passengers are expected to depart.
Flight Status - Shows the status (selected) of each flight (selected).
Manifest by Aircraft - List of passengers
Summary OTP Report - A summary of flights late or early, per delay code.
Local Replicated Database
ALL Production Data
Reports (in ameliaRES App)
Handled Alerts - Report showing all handled alerts, by username and date range.
Load Factor - The load factor by flight and date.
Enplanement - Report showing total passenger counts of enplaning or deplaning passengers, by airport.
Charges - Report of all Charges, by date range.
Agency Charges - Total Charges by Charge Type, listed by Sales Channel for each Agency.
Agency Payments - Lists all payments collected by each Agency, grouped by Payment Type.
Agency Bookings - Report showing Fare and Charges, grouped by Agency and date.
Credit Card Usage - List of all transactions for a credit card number.
Company Payments - Transaction list for a Company charge account.
Company Payments - Grouped by Type - Transaction payments grouped by Type and Company.
Company Billing - Report showing Fare and Charges, grouped by Company and date.
Company Pax Flights - List of passengers grouped by Flight and Company.
Payments - Payment report generator that allows the user to select Payment, User, Date, Passenger etc.
Reservation Volumes - Report showing reservation counts by date range.
On Hold - Reports all reservations that are On Hold between two dates.
Origin / Destination - Report showing the number of passengers booked, grouped by Day of Week and Fare Class.
Waitlist - Report showing all waitlisted reservations for a group of flights.
Form of Payment - Report showing a breakdown of all the charges for passengers on a flight, grouped by Form of Payment.
Passenger Statistics - Report showing the passenger count in each Status (Checked In, Confirmed, Waitlisted, Standby, Boarded), grouped by Flight and Departure/Arrival.
Non-Commission / Non-Res Payment Report - Payment report for other types of payment transactions, such as prepaid account transactions.
Passenger Status - A report showing the passengers in any check-in status, grouped by Status (Confirmed, Checked In, Boarded).
Flight Status - A report showing the flights in any status, grouped by Status (Open, Closed, Cancelled).
Quick Itinerary Report - Quickly reprint any itinerary by Reservation Number.
Manifest by Aircraft - Report the manifest for an entire aircraft flying schedule for a day.
APIS - Report showing the APIS information for any Flight.
Ancillary - Report purchased Ancillary Items for a Flight or an Airport, for any date.
SSIM - Create an exportable SSIM flight for any Route or the entire Schedule.
Realized/Un-realized Revenue - Report details on realized/un-realized revenue, customizable by Charge Type, Payment and other options.
amelia Exports
Charges - CSV export of all Charges created in a date range.
Payments - CSV export of all Payments created in a date range.
Outstanding - CSV export of any Reservation that is over/under-paid.
Outstanding (date range) - CSV export of any reservation that if over/under-paid, in a date range
Agency Bookings - CSV export of any Agency booking in a date range.
Agency Booking Statistics - CSV export of booking statistics for any Agency.
Passenger List - CSV export of passenger manifest for a flight.
Duplicate Credit Card Usage - CSV export of duplicate credit card usage for a date range.
Reservation Counts - CSV export of reservation counts by date.
Res Counts by Origin - CSV export of reservation counts, grouped by Airport.
Future-Flying Res Revenue - CSV export of reservation Charges for any Flight in the future.
eNews e-mails - CSV export of eNews subscribers' email addresses.
Monthly Res Count - CSV export of monthly reservation counts.
User Permissions - CSV export of Users and their assigned Permissions.
Flight Info - CSV export of basic Flight Information by date range.
Great Plains Revenue - CSV export of Great Plains integration package.
Company Passenger Travel - CSV export of the list of Passengers by Company and date range.
Company Expiry - CSV export of the Company Rates that are expiring in the selected date range.
Fare Stats - CSV export of Fare and Charge statistics, grouped by Fare Type, Route and Date.
Flight Revenue - CSV export of Charges associated with a Flight.
Commission (Standard) - CSV export of Commission and Reservation details, grouped by Agency.
Commission (Account) - CSV export of Commission and Reservation details, grouped by Agency, that have been deposited to an Account.
On Hold - CSV export of all Reservations that are On Hold in a date range.
Tax Exempt - CSV export of all Reservations and Passengers that were marked as Tax Exempt.
Agent Booking Statistics - CSV export of the Agent/User booking statistics in a date range.
Flight Passenger - CSV export of the passenger information for a Flight.
Cancelled After Flight Expiry - CSV export of any cancellations after a flight's ETD.
Reservation City Pair Counts - CSV export of reservation counts, grouped by City Pair.
Fare Availability - CSV export of Fare Availability, grouped by City Pair and date range.
Agency Info - CSV export of Agency address and details.
Route Travel Options - CSV export of Travel Options based on the Routes.
Passenger Profile Data - CSV export of Pax Profile Data.
Group Permissions - CSV export of Group Permissions.
User Groups - CSV export of the Users that belong to each Group.
Great Plains Cross-Check - CSV export to cross-check the Great Plains integration exports.