An email feature has been added to our Voucher functionality. For any IROPS situation (such as a delay), vouchers can be issued to all passengers on an affected flight - using Flight Watch, Flight+, or from the Check In form (each of these requires the user to be granted the appropriate Permission). Email templates can be created and assigned to easily communicate voucher issuance.

Figure: Vouchers - Email

An audit trail is available, as well. To access this, just click the Audit button (with the voucher in question selected) on the Voucher Instance form.

Figure: Voucher Instance - Audit

From Check In, access the Voucher Issuance form using the CTRL + SHIFT keyboard combo (click the button, or just use CTRL+SHIFT+X).

Figure: Check In - Issue Voucher button

Figure: Voucher Issuance form

NOTE: Please contact your account manager to enable this feature.

Permissions

New permissions have been added to allow for this functionality. They are:

Reservations → Administration → Vouchers → Vouchers - Email
Flight Operations → Flight Watch → Flight Watch - Issue Vouchers
Reservations → Operations → Check In → Check In Issue Vouchers - Access

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