An upgrade fee may now be automatically applied (in addition to the configured name change fee) when a Pax Name Change is done.

Figure: Cancellation/Modification Charge form - Apply upgrade fee checkbox

This Upgrade Fee is calculated (Upgrade Fee = [lowest available fare (OR highest fare if Fare Family is sold out)] - [current/booked fare]) and can be set to always apply (A), or to apply up to a capped amount (C). When a cap applies, the Upgrade Fee is calculated the same way, but is reduced by the amount of previous upgrade fees already applied to the reservation (Upgrade Fee = [new/calculated upgrade fee] - [total of all existing upgrade fees]). In both cases, the Upgrade Fee cannot have a negative value - ie. it never results in a refund.

NOTE: Please contact your account manager to enable this feature.

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