How to "CAP" a flight

Outlined below is the process to 'CAP' a flight or decrease the number of seats available for sale on any given flight.

Step-by-step guide

This procedure can be done on a flight-by-flight basis, or can be done in the allocations template and rolled over to many flights and date ranges.

Listed below are the 'flight-by-flight' steps:

  • Access the seat allocations by going to Operations → Seat Allocations.

  • This will bring you to the Seat Allocations pop up.
  • Enter your start date A, your end date B, and select the flight you'd like to change C.

  • Once everything is selected, click on the Look Up button.
  • The screen will populate with the series of flights you have selected (based on the date range).
  • Locate the flight for which you wish to change the allocations (the flight will highlight with a dark blue bar).
  • Click on the Edit button at the bottom of the screen. This will make the 3 right-hand quadrants active.
  • Working from the bottom up:
    • Reduce the seats allocated in each booking class to the maximum number of seats you want to be allowed for sale.
    • In the case below, should I want to only sell 40 seats on my flight, even though there are 75 economy seats, I would make the maximum number of seats available in each class of service no more than 40.

    • Once you have have decreased the seats in the bottom quadrant, move on to the middle quadrant and reduce the seats to the maximum you wish to sell.

    • When that is complete, go to the top quadrant and reduce the number of seats in the Curtail section.

  • By using the Curtail section, it still allows to have the actual number of seats available on your flight. All you are doing is holding back 'X' number seats for sale.
  • Should you wish to increase the number of available seats at a later point in time, decrease the number in Curtail and work from top to bottom to increase the number of allocated seats.