The system now allows airlines to manually trigger notifications to passengers affected by flight changes in the communication channel of their preference.

Changes have been made to the Bulk Itinerary screen that opens from the Alert Details and Bulk Move screens.

ALERTS

Figure: Alert Details screen

To send notifications from Alert, open an Alert Details screen, select one or more passengers and click Notify to open the Notification screen below.

Figure: Notification screen

Selected passengers are shown in the main grid.

Select an option to send the notification to the Res Owner only or All Passengers.
Click Notify button to send notifications to the selected passengers via their preferred communication channel.

Figure: Notification Message screen

The notification message is pre-populated according to the Alert Reason and can be edited when needed.

Click OK to confirm sending notifications.

BULK MOVE

The same change has been made to the Notification screen opens from the Bulk Move screen when you select Email Selected Passengers.

Figure: Bulk Move screen

NOTE: Please contact your account manager to enable this feature.

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