When connecting to the new portal for ameliaRES applications, the following will help with the different browsers or clientclients.
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Browse to https://portal.intelisys.ca
- Logon with your credentials.
- You will then be presented with the applications your username this user has access to:
- To start your application, single-click on the icon and it will launch.
- If you do not NOT have the Citrix Receiver installed, your session will start in a new tab using HTML5.
- If you have a Citrix Receiver installed, it will launch using this client in a seamless window.
- Note: In IE 11, you are unable to switch between the two currently.
- If you get prompted with the following screen shot , you have 2 options, if :
- If you click on Use Light Version, it will use the HTML5 client for launching apps.
- If you click on Detect Receiver, you will get more options.
- From here:
- If you check
- I agree
- and click on
- Download, you will download the latest version of the Citrix Receiver.
- Select/run the downloaded file and follow the prompts to install the Citrix Receiver client locally.
- 'Detect again' will try to detect an installed client again.
- 'Use
- light version
- ' will
- switch to HTML5.
- 'Already installed' - Use this if you know you have the receiver
- installed (but it
- 's not being detected), and it will just continue on to your applications page.
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Edge/Chrome/Firefox
All steps are the same as IE11.
The main difference with Edge/Chrome/FireFox over IE11 is you can switch between using HTML5 or the reciever receiver client.
- To do so, all you have to do is click on the drop down in the top right of your the browser's window:
- From here, if you click on Change Citrix Receiver it will take you to the detect client window.
- Here, you can click on Use light version to switch to
- HTML5.
- OR, click on
- Detect Receiver and then
- 'Already installed' to use the receiver client.