When connecting to the new portal for ameliaRES applications, the following will help with the different browsers or clients.

Contents

Internet Explorer 11

Browse to https://portal.intelisys.ca
Logon with your credentials.
You will then be presented with the applications this user has access to:
To start your application, single-click on the icon and it will launch.
If you do NOT have the Citrix Receiver installed, your session will start in a new tab using HTML5.
If you have a Citrix Receiver installed, it will launch using this client in a seamless window.
Note: In IE 11, you are unable to switch between the two currently.
If you get prompted with the following, you have 2 options:
- If you click on Use Light Version, it will use the HTML5 client for launching apps.
- If you click on Detect Receiver, you will get more options.
From here:
- If you check I agree and click on Download, you will download the latest version of the Citrix Receiver. Select/run the downloaded file and follow the prompts to install the Citrix Receiver client locally.
- 'Detect again' will try to detect an installed client again.
- 'Use light version' will switch to HTML5.
- 'Already installed' - Use this if you know you have the receiver installed (but it's not being detected), and it will just continue on to your applications page.

Edge/Chrome/Firefox

All steps are the same as IE11.
The main difference with Edge/Chrome/FireFox over IE11 is you can switch between using HTML5 or the receiver client.
To do so, all you have to do is click on the drop down in the top right of the browser's window:
From here, if you click on Change Citrix Receiver it will take you to the detect client window.
- Here, you can click on Use light version to switch to HTML5.
- OR, click on Detect Receiver and then 'Already installed' to use the receiver client.