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- When a segment of a passenger is cancelledcanceled, points used to make the reservation are lost.
- When cancelling canceling no-show reservations upon closing a flight, points that were used to make these reservations are lost.
- Points are returned to the owner on other changes.
Option 4: Points used for reservations are returned to owner on changes except no show cancellations
- When a passenger does not show up for the flight, they are marked as no-show and points that were used to make the reservation are lost.
- Points are returned to the owner on other changes, such as removing the owner from the reservation, or cancelling canceling the reservation before the no-show time frame.
NOTE: Please contact your account manager to change the setting.