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  • When a segment of a passenger is cancelledcanceled, points used to make the reservation are lost
  • When cancelling canceling no-show reservations upon closing a flight, points that were used to make these reservations are lost.
  • Points are returned to the owner on other changes.

Option 4: Points used for reservations are returned to owner on changes except no show cancellations

  • When a passenger does not show up for the flight, they are marked as no-show and points that were used to make the reservation are lost
  • Points are returned to the owner on other changes, such as removing the owner from the reservation, or cancelling canceling the reservation before the no-show time frame.


1407274020_MB__note.pngNOTE: Please contact your account manager to change the setting.