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Nicolas Maillet (Unlicensed)

Wayne Chamberlain

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Table of Contents

Admin

  • Local and Zulu Time
  • Airport Management
  • Aircraft Model Definition
  • Aircraft Tail Definition
  • Seat Template Definition
  • Multi-Currency by Conversion
  • Multi-Currency by fixed amount, per Currency
  • Default Airport Currency
    • Allows Currency to default by Departure Airport
  • Tax Administration
    • Define taxable and non-taxable settings
    • Taxes applicable to Departure Airport
    • Date-driven Taxation
  • Delay Code Definition
  • User-Level Permissions
    • Module security per User
  • Group-Level Permissions
    • Preset System Groups
    • Airline can define Groups
  • Password Policies
  • Agency Definition
    • Agency Accounts
    • Agency Commissions
    • Agency Markup
    • Agency Allowable Payment Methods
    • Sub Agencies
    • On Hold time customized by Agency
  • Company/Corporate Client Definition
    • Company Accounts
    • Account Check - System verifies account has enough credit to complete booking.
    • Company-Authorized Agencies
  • Access Notes Definition
  • Baggage Charges
    • Charges by Weight
    • Charges by Piece
    • by Aircraft Model
    • by Departure Airport
    • by Arrival Airport
    • by Level of Service
  • Charges
    • Define unlimited Charge Types
    • Define unlimited Charges
    • Charges applied manually
    • Charges applied per reservation
    • Charges applied per reservation, per passenger
    • Charges applied per segment
    • Charges applied per segment, per passenger
    • Charges applied to certain Passenger Types - Adults, Children, Infants
    • Charges applied per Distribution/Sales Channel - Call Center, IBE, Travel Agent portal, GDS
    • Defined per City Pair
  • Discounts
    • Applied manually
    • Applied automatically based on Payment Method
  • Levels of Service
    • One-to-Many - Economy, Business, etc.
  • Booking Codes
    • Up to 26 if published to GDS, unlimited in amelia
    • Nest Ranking
    • Theft, Serial, and Parallel nesting
  • Fare Class
    • Commission Definition
      • No Override - System defaults and and Agency commission settings will apply.
      • No Commission - Non-Commission fare
      • Commission Override % - Percentage (%) commission to apply, regardless of system defaults of Agency commission structure.
    • Restrictions
      • No Restrictions - No restrictions on Fare
      • Upgrade Required - Fare only available during booking, and NOT during subsequent edits.
      • Modification Fees - Carries Mod Fees
    • Waitlists - Define if wait-listing is allowed.
    • Non-Revenue - Fare can be categorized as Non-Revenue (for Reporting purposes).
    • Auto-Apply Charges - If enabled, Charges that apply automatically per reservation apply to this Fare Class.
    • Advance Booking Days - Number of days before departure Fare Class must be booked.
    • Min. Stay Over Days - On return fares, minimum # of days passenger must stay over (before return flight).
    • Max. Stay Over Days - On return fares, maximum # of days passenger can stay over (before return flight).
    • Fare Types
      • Adult - available to Adults and Children
      • Child - available to Children ONLY
      • One Way - available for one-way or return bookings
      • Return - available for return bookings ONLY
    • Late Booking Override - Time restrictions can be overridden (with proper Permission)
    • Secondary Selection Display - For Call Center, Fare Class only displays when secondary fare is selected.
    • Fare Visibility - Distribution Channels where Fare Class is visible (Call Center, Internet, GDS)
    • Fare Types
      • Confirmed
      • Standby
      • Loyalty
    • Stay Over Days - Days of the Week that must be included in the stay over (for Return fares).
    • Loyalty Multiplier -  Multiplier applied to Loyalty Points accrual (can be positive - ie. 150%, or negative - ie. 75%).
    • Seat Selection Charges - Allows Seat Selection Charges (if enabled) to be set:
      • All Charges - Booking Code and Seat Type charges are COMBINED.
      • Booking Code Charges - Seat Type charges NOT included.
      • Seat Type Charges - Booking Code charges NOT included.
      • No Charges - No Seat Selection Charges for this Fare Class.
  • Fare Setup
    • Fares defined by City Pair - Can be defined in each currency OR defined in base currency (and converted to others).
    • Sale date/time - Fare valid by booking dates
    • Travel date/time - Fare valid by travel dates
    • Promo Codes - Promo Codes can apply to specific Fares
    • Fare Availability by Payment Method
    • Company-specific Fares
    • Private Fares - Negotiated Fare amount/value hidden from users without associated Permission
    • Auditing
  • Cancellation and Modification Fees
    • Fee Types - Cancellation, Modification, No Show, Name Change
    • Defined per Booking Code
    • Defined by time before flight
    • Defined by Route Type - ie. Domestic, International
    • Value or Percentage-based
    • Defined per Agency, or system defaults
  • Infants
    • Restrict number of Infants per flight
    • Ability to automatically add a charge to adult pax with Infant
    • Abiity to print Infant Boarding Pass
  • * APIS
    • APIS data collected
    • APIS transfer to various authorities
  • Commissions
    • Defined by Agency, or system defaults
    • Defined by Distribution Channel (Call Center, Internet, GDS)
    • Charge Markups - Allows a handling fee to applied to Agency bookings.
  • Promo Codes
    • Discount-based
    • Fare-based
    • Tracking and Limited Use - Promo Codes can be allocated, their usage tracked, and limits (how many times a code can be used) enforced.
    • Promo Code batches - Codes can be batched / automatically generated; auto-generated codes are composed of a prefix (same prefix for all codes in the batch) and a random suffix. For redemption, both the prefix and suffix are required.
    • Defined by one-to-many City Pairs
    • Defined by one-to-many Fare Classes
    • Bookind Date validity
    • Flight Date validity
  • Inventory Allocation Templates
    • Ability to define Allocation Templates by aircraft model, to easily apply to flights.
  • Fare Families
    • Bundle Fares into unique categories for ease of booking.
  • * ameliaLOYALTY
    • Users can earn and redeem loyalty points.
    • Point Multiplier by Fare Class
    • Point Value by City Pair
    • Allocate Loyalty seats (for redemption)
  • User Profiles
    • Ability for passengers to create an IBE login
    • Pax can manage their bookings
    • Pre-filled info for quicker bookings
    • Loyalty info is stored.
    • Vouchers and Gift Certificates are stored.
  • Seat Selection
    • Define chargeable and non-chargeable Seats
    • Seat Type Charges - Specify charges for a type of seat (window, aisle, emergency exit, bulkhead, etc).
    • Available when booking in Call Center
    • Available at Check-in
    • Available at Boarding
    • Available on IBE bookings
    • Available on IBE edits
    • Available on Kiosk Check-in
    • Available at Online Check-in
    • Ability to override Seat Charge (with Permission)
    • Block Seat
    • Ad hoc Block Seat
    • Aircraft swap - Pax retains seat
    • Exception Handling (for seats that could not be retained)
  • Shop / Ancillary Items / Add-Ons
    • Items available at Flight / City Pair level - ex: meals, pre-paid baggage, headphones, etc.
    • Items available at Airport level - ex: limousine, lounge access, wheelchair, hotel room, etc.
    • Free-sell or Inventory Control (per item) options
    • Available to one-to-many Pax on a reservation
    • Notification to supplier when items sold
    • Notification of low inventory
    • Items can be chargeable or non-chargeable
    • Not available X hours before flight setting (per item)
    • Defined by Fare Class
    • SSR code sent on Manifest and PNL
    • Ability to allocate items to specific flights
    • Special Change Fee - Purchase to waive certain Change Fees
    • 3rd-party Integration - based on third party's technical documentation
  • Prepaid Agency Accounts
    • Agencies can self-register online - Allows easy account creation. Once signed up, Agency can deposit funds and start booking.
    • Custom Agency levels - Airline can provide different Fares to Agencies that provide higher pre-payment.
    • Configure minimum Deposit amount (to open account)
    • Define available Payment Methods
  • Vouchers
    • Issue Vouchers for payment - Used for promotions, compensation, etc.
    • Define one-to-many Fare Class
    • Define one-to-many City Pairs
    • Define one-to-many Companies
    • Bulk Generation (of Vouchers)
    • Date-driven
  • eNews
    • Ability for pax with a profile to opt-in to email group.
    • Allows passengers to define interests so airline can customize email to preferences.
  • * Accounting Integration
    • amelia integrates with several accounting packages, and can be adapted to integrate with others.
  • Seat Allocations
    • Allocate seats per Level of Service
    • Allocate seats at Flight level
    • Allocate Oversell amounts
    • Ability to curtail seats
    • Ability to hard-block seats to Agencies
    • Auto-release Agency-specific seats X hours before flight
    • Allocate seats at Boocing Code level
    • Ability to manually close Booking Codes
    • Ability to automate closing of Booking Codes
    • Ability to roll allocations (to future flights/dates)
    • Allocate by Date
    • Allocate by Day of Week
    • Allocation Templates to reduce management time/effort
    • Roll Allocations - apply to specific date/time
    • Audit
    • Weight Zones
  • Flight Booking Close
    • Ability to stop sales X hours before flight
  • * Revenue Management
    • Integrates with Aviator RM
  • Ticketing
    • Ticket-less system - Record Locator provided (option for Interline e-Ticket).
  • Cost Centers
    • Apply Cost Centers to reservations for tracking.
  • Passenger Import
    • PNL/ADL
    • From file, via API
  • IROPS Management
    • Passenger Protection - Referred to as Bulk Move in amelia.
    • Seating Protection - Seats retained if possible.
    • Add-On Protection - Ancillary purchases retained, regardless of allocation/availability.
    • Flight Cancellation Alert Queue
    • Passenger Notification Queue
    • Ad hoc Flight Creation
  • Flight Blocking (future release)
  • Waitlist Management
    • Automated confirmation when seat becomes available
    • Manual Waitlist by Priority
    • Waitlist Queue

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