Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Table of Contents

Tier Configuration

...

The tiers themselves could be something like: Bronze = 0-999, Silver = 1000-4999, Gold = 5000+ points.

...

points

...

.

...

Tier Assignment

Initially, all existing and new Loyalty program members (User Profiles) will be assigned to the lowest Tier. To view an individual member’s Tier, open the User Profiles form (Utilities -> User Profiles), and search/find the member. Once a User Profile is found and selected, you can click the Tier button (on the [Loyalty] tab - please note that this text will match the name of your Loyalty Program) to change the Tier for the selected member, and click Save.

...

In the search results, select as many members as desired using the checkboxes (in the Loyalty ID column) - you may select or deselect all listed members using the checkbox in the first row - and select the new Tier (Change Tier to: listbox), then click Apply.


Nick: Not sure how this would look, but maybe we have specific examples in a box like this?
Info
titleExample usage scenarios:

a. To find all members who have accumulated enough points for the top tier (5000, in our example):

  • Date Range = All or Custom
  • Tier = All
  • Accumulated Points = Greater Than Or Equal To 4999
  • Click Search.
  • Select applicable members using provided checkboxes.
  • Change Tier to = Gold, and click Apply.

b. To find all members who should be downgraded to the bottom tier (less than 1000 points, in our example):

  • Date Range = Last 30 Days or Last Year
  • Tier = All
  • Accumulated Points = Less Than Or Equal To 999
  • Click Search.
  • Select applicable members using provided checkboxes.
  • Change Tier to =Bronze, and click Apply.

...