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I - Passenger Preferred Language:
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-------------------------------- Reservation Contact Information
II - Passenger Preferred Communication Method:
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-------------------------------- Reservation Contact Information
III - Manual Notification:
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To send an itinerary for a reservation, open a reservation and click '4 - Itinerary' to launch the Itinerary screen. Select a passenger (or all passengers) to send email and click 'Execute'.
Figure: Itinerary screen
You can enter a message to include in the email sent to passengers.
Figure: Email Itinerary screen
Sending bulk itinerary
The Bulk Itinerary Generator screen allows you to email or print itineraries for reservations on selected flights in bulk, and is accessed from the menu (Operations -> Bulk Itinerary Generator).
Figure: Bulk Itinerary Generator screen
Sending Bulk Itineraries
To send bulk itineraries, select a date range and click the Find Flights button on the Bulk Itinerary Generator screen. Select the flights for which to send itineraries (using the > button) and the type of itinerary (in the Options section). Click the Email button to complete the operation.
Figure: Bulk Itinerary Generator screen - Message dialog
Sending Notification from Bulk Move screen
This feature allows you to send a notification to passengers when they are moved to a new flight using the Bulk Move feature.
Figure: Bulk Move screen
Sending Notifications when moving passengers
To send notifications when passenger(s) are moved, select the checkbox 'Email Selected Passengers'.
Select one or more reservations to move to a new flights. After passengers are moved, the Notifications screen will be launched.
Moved passengers are shown in the main grid.
- Select an option to send the notification to the Res Owner only or All Passengers.
- Click Notify button to send notifications to the selected passengers via their preferred communication channel.
Sending Bulk Notification from Alerts screen
This feature allows you to manually trigger notifications to passengers affected by flight changes in the communication channel of their preference.
Figure: Alert Details screen
Sending Bulk Notifications
To send notifications from Alert, open an Alert Details screen, select one or more passengers and click Notify to open the Notification screen.
Selected passengers are shown in the main grid.
- Select an option to send the notification to the Res Owner only or All Passengers.
- Click Notify button to send notifications to the selected passengers via their preferred communication channel.
Figure: Notification screen
The notification message is pre-populated according to the Alert Reason and can be edited when needed. Click OK to confirm sending notifications.
Figure: Notification Message screen
IV - Automatic Notification:
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