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  • Local and Zulu Time

  • Airport Management

  • Aircraft Model Definition

  • Aircraft Tail Definition

  • Seat Template Definition

  • Multi-Currency by Conversion

  • Multi-Currency by fixed amount, per Currency

  • Default Airport Currency

    • Allows Currency to default by Departure Airport

  • Tax Administration

    • Define taxable and non-taxable settings

    • Taxes applicable to Departure Airport

    • Date-driven Taxation

  • Delay Code Definition

  • Flight Note Category definitions

  • User-Level Permissions

    • Modular security per User

  • Group-Level Permissions

    • Preset System Groups

    • Airline can define Groups

    • Modular security level per group

  • Password Policies

  • Agency Definition

    • Agency Accounts

    • Agency Commissions

    • Agency Markup

    • Agency Allowable Payment Methods

    • Agency Users

    • Sub Agencies

    • On Hold time customized by Agency

    • Group booking rules per agency

  • Company/Corporate Client Definition

    • Company Accounts

    • Prepaid Accounts

    • Post Paid/Credit Accounts

    • Account Fund Verification - The system verifies the account has enough credit to complete the booking.

    • Negotiated Fares

    • Private/Hidden Fares - These fare amount will be hidden from all users except those who have permission.

    • Tax configuration

    • Company-Authorized Agencies

    • Account transactions

  • Access Notes Definition - optional template of reasons a user must choose from when leaving a reservation. 

  • Passenger standard weight configurations

  • Duplicate booking check

  • Baggage Charges

    • Charges by Weight

    • Charges by Piece

    • by Aircraft Model

    • by Departure Airport

    • by Arrival Airport

    • by Level of Service

    • Validity dates

  • Charges

    • Define unlimited Charge Types

    • Define unlimited Charges

    • Charges applied manually

    • Charges applied per reservation

    • Charges applied per reservation, per passenger

    • Charges applied per segment

    • Charges applied per segment, per passenger

    • Charges applied to certain Passenger Types

    • Charges applied per Distribution/Sales Channel - Call Center, IBE, Travel Agent portal, GDS

    • Charge tax rate

    • Defined as refundable or non-refundable

    • Defined per City Pair

  • Discounts

    • Applied manually

    • Applied automatically based on Payment Method

  • Expired Credits - Displays all reservation credits older than X days, so that the airlines can expire the aged credits.

  • Inventory Nesting

    • Theft

    • Hybrid

    • Serial

    • Parallel nesting

    • Mixed structure

  • Levels/Class of Service

    • One-to-Many - Economy, Business, etc.

  • Booking Codes (RBD)

    • Up to 26 if published to GDS, unlimited in amelia

    • Nest Ranking

    • Parent/Child relationships defined

    • Level/Class of Service association

    • Template rules defined to default to fare classes

  • Fare Class

    • Commission Definition

      • No Override - System defaults and Agency commission settings will apply.

      • No Commission - Non-Commission fare

      • Commission Override % - Percentage (%) commission to apply, regardless of system defaults of Agency commission structure.

    • Restrictions

      • No Restrictions - No restrictions on Fare

      • Upgrade Required - Fare only available during booking, and NOT during subsequent edits.

      • Modification Fees - Carries Mod Fees

    • Waitlists - Define if wait-listing is allowed.

    • Non-Revenue - Fare can be categorized as Non-Revenue (for Reporting purposes).

    • Auto-Apply Charges - If enabled, Charges that apply automatically per reservation apply to this Fare Class.

    • Flag as a seat sale

    • Advance Booking Days - Number of days before departure Fare Class must be booked.

    • Min. Stay Over Days - On return fares, minimum # of days passenger must stay over (before return flight).

    • Max. Stay Over Days - On return fares, maximum # of days passenger can stay over (before return flight).

    • One Way and Return

    • Passenger Type Codes

    • Combinability rule

    • Hold time rules

    • Late Booking Override - Time restrictions can be overridden (with proper Permission)

    • Secondary Selection Display - For Call Center, Fare Class only displays when secondary fare is selected.

    • Fare Visibility - Distribution Channels where Fare Class is visible (Call Center, Internet, GDS)

    • Fare Types

      • Confirmed

      • Standby

      • Loyalty

    • Stay Over Days - Days of the Week that must be included in the stay over (for Return fares).

    • Loyalty Multiplier -  Multiplier applied to Loyalty Points accrual (can be positive - ie. 150%, or negative - ie. 75%).

    • Seat Selection Charge Rules - Allows Seat Selection Charges (if enabled) to be set:

      • All Charges - Booking Code and Seat Type charges are COMBINED.

      • Booking Code Charges - Seat Type charges NOT included.

      • Seat Type Charges - Booking Code charges NOT included.

      • No Charges - No Seat Selection Charges for this Fare Class.

    • Fare rules free flow text to display to call center agent

    • Fare Family association

  • City Pair Fare Setup

    • Fares defined by City Pair - Can be defined in each currency OR defined in base currency (and converted to others).

    • Define allowable connection airports per city pair

    • Define taxes by city pair

    • Define loyalty points earned by city pair

    • Define group booking rules by city pair

    • Set valid connection times per city pair

    • Sale date/time - Fare valid by booking dates

    • Travel date/time - Fare valid by travel dates

    • Promo Codes - Promo Codes can apply to specific Fares

    • Fare Availability by Payment Method

    • Company-specific Fares

    • Private Fares - Negotiated Fare amount/value hidden from users without associated Permission

    • Auditing

    • Trip Departure - allows you to limit the fare availability to the selected departure airport only

    • Tax Configuration - the tax to be applied to this city pair fare

  • Cancellation and Modification Fees

    • Fee Types - Cancellation, Modification, No Show, Name Change

    • Defined per Booking Code

    • Defined by time before flight departure time

    • Defined by Route Type - ie. Domestic, International

    • Value or Percentage-based

    • Defined per Agency, or system defaults

    • Set time after booking, before flight time and by fare class when the cancellation fee will apply (allows for no cancellation fee within X hours of booking)

      • Configure the number of free cancellations each agency is allowed in a time period.

  • Infants

    • Restrict the number of Infants per flight

    • Ability to automatically add a charge to adult pax with Infant

    • Ability to print Infant Boarding Pass

  • * APIS

    • APIS data collected

    • APIS transfer to various authorities

  • *PNRGOV

    • Sending of PNRGOV to various government authorities

  • Commissions

    • Defined by Agency, or system defaults

    • Defined by Distribution Channel (Call Center, Internet, GDS)

    • Charge Markups - Allows a handling fee to apply to Agency bookings.

  • Promo Codes

    • Discount-based

    • Fare-based

    • Tracking and Limited Use - Promo Codes can be allocated, their usage tracked, and limits (how many times a code can be used) enforced.

    • Promo Code batches - Codes can be batched / automatically generated; auto-generated codes are composed of a prefix (same prefix for all codes in the batch) and a random suffix. For redemption, both the prefix and suffix are required.

    • Defined by one-to-many City Pairs

    • Defined by one-to-many Fare Classes

    • Defined by one-to-many Agencies

    • Define blackout periods

    • Booking Date validity

    • Flight Date validity

  • Inventory Allocation Templates

    • Ability to define Allocation Templates by aircraft model, to easily apply to flights.

  • Fare Families

    • Bundle Fares into unique categories for ease of booking.

  • amelia

  • User Profiles

    • The ability for passengers to create an IBE login

    • Stores all relevant passenger data

    • Pax can manage their bookings

    • Pre-filled info for quicker bookings

    • Loyalty info is stored

    • Vouchers and Gift Certificates are stored

    • The airline                                                                                                                                                                                                                                           can airline can define a user as VIP

  • Seat Selection

    • Define chargeable and non-chargeable Seats

    • Seat Type Charges - Specify charges for a type of seat (window, aisle, emergency exit, bulkhead, etc).

    • Available when booking in Call Center

    • Available at Check-in

    • Available at Boarding

    • Available on IBE bookings

    • Available on IBE edits

    • Available on Kiosk Check-in

    • Available at Online Check-in

    • Ability to override Seat Charge (with Permission)

    • Block Seat

    • Ad hoc Block Seat

    • Aircraft swap - Pax retains seat

    • Exception Handling (for seats that could not be retained)

  • Shop / Ancillary Items / Add-Ons

    • Items available at Flight / City Pair level - ex: meals, pre-paid baggage, headphones, etc.

    • Items available at Airport level - ex: limousine, lounge access, wheelchair, hotel room, etc.

    • Free-sell or Inventory Control (per item) options

    • Available to one-to-many Pax on a reservation

    • Notification to a supplier when items sold

    • Notification of low inventory

    • Items can be chargeable or non-chargeable

    • Not available X hours before flight setting (per item)

    • Defined by Fare Class

    • SSR code sent on Manifest and PNL

    • Ability to allocate items to specific flights

    • Special Change Fee - Purchase to waive certain Change Fees

    • 3rd-party Integration - based on the third party's technical documentation

  • Prepaid Agency Accounts

    • Agencies can self-register online - Allows easy account creation. Once signed up, Agency can deposit funds and start booking.

    • Custom Agency levels - Airlines can provide different Fares to Agencies that provide higher pre-payment.

    • Configure minimum Deposit amount (to open account)

    • Define available Payment Methods

  • Vouchers

    • Issue Vouchers for payment - Used for promotions, compensation, etc.

    • Define one-to-many Fare Class

    • Define one-to-many City Pairs

    • Define one-to-many Companies

    • Bulk Generation (of Vouchers)

    • Generate and send vouchers in IROPS situations.

    • Date-driven

  • * Accounting Integration

    • amelia integrates with several accounting packages and can be adapted to integrate with others.

  • Seat Allocations

    • Allocate seats per Level of Service

    • Allocate seats at Flight level

    • Allocate Oversell amounts

    • Ability to curtail seats

    • Ability to hard-block seats to Agencies

    • Auto-release Agency-specific seats X hours before flight

    • Allocate seats at Booking Code level

    • Ability to manually close Booking Codes

    • Ability to automate closing of Booking Codes

    • Ability to roll allocations (to future flights/dates)

    • Allocate by Date

    • Allocate by Day of Week

    • Allocation Templates to reduce management time/effort

    • Roll Allocations - apply to specific date/time

    • Audit

    • Weight Zones

  • Allocation Manager

    • A tool to allow for basic manual revenue management

  • *Revenue Management

    • Integrates with Aviator RM by Maxamation and can integrate with other RM systems.

  • Flight Booking Close

    • Ability to stop sales X hours before flight time

  • Ticketing

    • Option to be Fully E-Ticketable

    • Option to be Fully Ticketless

    • Option to use both E-Tickets and Ticketless in combination

  • Passenger Import

    • PNL/ADL

    • From file

    • Via API

  • IROPS Management

    • Passenger Protection - Referred to as Bulk Move in amelia.

    • Seating Protection - Seats retained if possible.

    • Add-On Protection - Ancillary purchases retained, regardless of allocation/availability.

    • Flight Cancellation Alert Queue

    • Passenger Notification Queue

    • Ad hoc Flight Creation

  • Waitlist Management

    • Automated confirmation when a seat becomes available

    • Manual Waitlist by Priority

    • Waitlist Queue

  • Multi-Airline Support

    •  Flights

      • Flights noted with Airline Code

      • Flights managed by master Airline

      • Sub-Airline flight access X hours before departure - Allows sub-airline to maintain Day Of Ops.

    •  Administration

      • Managed by master Airline

      • Reservations

        • Each sub-airline can create and manage their bookings.

        • Option to not allow sub-airline to manage master airline bookings

      • Web Presence

        • Each sub-airline can have its own branded site/IBE.

    • No-Fly Screening

      • Deny boarding

      • Deny booking

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