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Some features described in this manual are available as separate modules and may incur additional costs in order to be enabled. Please contact your client manager or sales@intelisys.ca in order to request more information, or to make arrangements to enable additional features.
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The amelia architecture allows for rapid implementation throughout your organization. The intuitive User Interface reduces total training time for your staff and the system architecture allows rapid configuration and customization to your organizational model. Web booking portals, dedicated travel agency and corporate interfaces, and GDS sales channels can be quickly configured for deployment to your requirements. Our solution supports a wide variety of payment options, including cash, accounts, multiple credit card gateways, debit cards, payment kiosks, and other interfaces for cash or credit settlement. Our native Departure Control Interface provides a wealth of features for passenger and baggage check-in, additional charge processing, rebooking, and go-show booking. All revenue transactions are continuously maintained with complete audit trail tracking and the capability to communicate to your in-house accounting solutions.
(feature) Passenger Protect
Passenger Protect (http://www.passengerprotect.gc.ca/) is the Canadian Government’s equivalent of a ‘No-Fly’ list. When a passenger is checked in, amelia checks the government-issued SPL (Specified Persons List). If a potential match is found, amelia flags the passenger, and manual authorization must be provided to proceed with the check-in.
The SPL is issued directly to InteliSys by the Canadian Government. Once we receive a new SPL, we update the system within the government-mandated timeframe.
NOTE: Please contact your client manager to enable this feature - some configuration changes are required.
Passenger Protect Check
Figure 37.1: Passenger Protect Check screen
When checking in passengers, the Passenger Protect Check screen is displayed for each one. Ensure the passenger info is correct and click the Check button. If there is no match on the SPL, the check-in process continues.
Table 22: Passenger Protect Check Screen Descriptions
Control | Description |
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Title | Passenger’s Title |
First Name | Passenger’s First Name |
Middle Name | Passenger’s Middle Name |
Last Name | Passenger’s Last Name |
Date of Birth | Passenger’s Date of Birth |
Update Passenger Details | If checked, use the information (with any edits) on the Passenger Protect Check screen to update the passenger’s profile. |
Check | Use to check the passenger against the SPL. If the passenger is rejected (there is a match), an error message indicates that. Otherwise, the check-in proceeds. |
Cancel | Use to cancel the check-in. |
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Figure 37.2: Passenger Protect Check screen - Check Failed
If the passenger is flagged as a possible SPL match, the message shown above is displayed. Click the OK button to continue to the Passenger Handling screen.
Figure 37.3: Passenger Handling screen
The Passenger Handling screen is used to handle possible SPL matches. A supervisor (or any employee with the proper Permissions) can override this (allow the check-in) by entering their amelia credentials.
Table 23: Passenger Handling Screen Descriptions
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(feature) eNews - Special Interests
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The eNews Definitions screen is where you set up the categories and special interests for eNews. Access it from the menu (Utilities -> eNews Interests).
Figure 38.1: eNews Definitions screen
To add a category, simply click the Add Category button and enter a Category Name. Click the Save button to complete the operation.
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- Log into the Acomba accounting package.
- Click the Input menu.
- Select Import Data from the Utilities section.
- Select Accounting Data Exchange (ADX) for the Import File Format.
- Click the All... button to select all of the checkboxes.
- Click the Import button and browse to the file downloaded from the FTP site. Click Open to begin the import process.
- When asked to convert to mixed case, click No to keep the export file’s format.
- When asked to delete the import file, click No to retain it for future reference.
- View the imported transactions in the Transaction Viewer, on the Accounts Receivable tab.
Troubleshooting Import Errors
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