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When connecting to the new portal for ameliaRES applications, the following will help with the different browsers or clientclients.

Contents

Table of Contents

...

  • Browse to https://portal.intelisys.ca
    Image Modified

  • Logon with your credentials.
  • You will then be presented with the applications your username this user has access to:
  • To start your application, single-click on the icon and it will launch.
  • If you do not NOT have the Citrix Receiver installed, your session will start in a new tab using HTML5.
  • If you have a Citrix Receiver installed, it will launch using this client in a seamless window.
  • Note: In IE 11, you are unable to switch between the two currently. 
  • If you get prompted with the following screen shot , you have 2 options, if :
    • If you click on Use Light Version, it will use the HTML5 client for launching apps.
    • If you click on Detect Receiver, you will get more options.
  • From here:
    • If you check
    off
    • I agree
    ,
    • and click on
    download
    • Download, you will download the latest version of the Citrix Receiver.
    Click on the download
    • Select/run the downloaded file and follow the prompts to install the Citrix Receiver client locally.
    • 'Detect again' will try to detect an installed client again.
    • 'Use
    ligh
    • light version
    -
    • ' will
    set
    • switch to HTML5.
    • 'Already installed' - Use this if you know you have the receiver
    install
    • installed (but it
    is not detecting and
    • 's not being detected), and it will just continue on to your applications page.

...


Edge/Chrome/Firefox

  • All steps are the same as IE11.

  • The main difference with Edge/Chrome/FireFox over IE11 is you can switch between using HTML5 or the reciever receiver client.

  • To do so, all you have to do is click on the drop down in the top right of your the browser's window:
  • From here, if you click on Change Citrix Receiver it will take you to the detect client window.
    • Here, you can click on Use light version to switch to
    goto
    • HTML5.
    Or
    • OR, click on
    Dectect Reciever
    • Detect Receiver and then
    ,
    • 'Already installed' to use the receiver client.