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| Table of Contents |
|---|
Introduction
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| Table of Contents |
|---|
Introduction
The ameliaCARGO Airline Cargo Management System (ACMS) has many different types of users with differing operational requirements. This has lead to the development of specialist IT solutions that provide functionality for the respective areas of operations. ameliaCARGO is an Airline Cargo reservation, inventory, and revenue management system designed specifically for regional airlines.
This guide does NOT describe Airline Cargo operations - it is assumed the User has the relevant business and operational knowledge. This guide IS intended for users of the Import System. Separate User Guides are available for Exports, Imports, Accounts and Reports.
The Admin account type is intended for airline administrators. The Admin user has the highest level of control and authority on the system and can perform every role. As an Admin user, employees can access and manage all functions for all airports in the system. Operational and other User Types have restrictions that permit them to perform only certain functions at their specified airports.
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The Login ID is a link - click the Login ID of the user in question to modify/edit a user. Refer to Modify User.
You may also Activate or De-Activate users. Users must be active to login to the system. De-activated users cannot login, but may be reactivated by an Admin at any time. Users can be completely removed using the Delete link, as well. Refer to Delete User.
To add a new User, click the Add New User button (at the bottom of the list). Refer to Add New User.
Add New User
Click the Add New User button - the Add New User form is displayed. Enter the user information in the provided fields (Login Name, Password, Title, and Roles are required).
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Click the View link of the customer in question to view or modify/edit a customer. Refer to View/Modify Customer.
You may also Activate or De-Activate customer. Customers must be active to login to the Public Cargo System. De-activated customers users cannot login, but remain available for Operational users and can be reactivated by an Admin at any time. Customers can be completely removed using the Delete link, as well. Refer to Delete Customer.
To add a new Customer, click the Add New Customer button (at the bottom of the list). Refer to Add New Customer.
Add New Customer
Click the Add New Customer button - the Add New Customer form is displayed:
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Click the View link of the airline in question to view or modify/edit an airline. Refer to View/Modify Airline.
An airline can be completely removed using the Delete link. Refer to Delete Airline.
To add a new Airline, click the Add New Airline button (at the bottom of the list). Refer to Add New Airline.
Add New Airline
Click the Add New Airline button - the Add New Airline form is displayed:
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Click the Modify link of the currency in question to modify/edit a currency. Refer to Modify Currency.
A currency can be completely removed using the Delete link. Refer to Delete Currency.
To add a new Currency, simply enter the required info in the provided fields (at the bottom of the table of results, shown in screenshot above), and click the Save link.
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Click the Modify link of the DG in question to modify/edit a Dangerous Goods entry. Refer to Modify Dangerous Goods.
A DG can be completely removed using the Delete link. Refer to Delete Dangerous Goods.
To add a new Dangerous Goods entry, simply enter the required info in the provided fields (at the bottom of the table of results, shown in screenshot above), and click the Save link.
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Click the Modify link of the Special Handling Code in question to modify/edit a Special Handling Code. Refer to Modify Special Handling Codes.
A Special Handling Code can be completely removed using the Delete link. Refer to Delete Special Handling Codes.
To add a new Special Handling Code, simply enter the required info in the provided fields (at the bottom of the table of results, shown in screenshot above), and click the Save link.
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Click the View link of the Airport in question to view or modify/edit an airport. Refer to View/Modify Airport.
An airline can be completely removed using the Delete link. Refer to Delete Airport.
To add a new Airline, click the Add New Airline button (at the bottom of the list). Refer to Add New Airport.
Add New Airport
Click the Add New Airport button - the Add New Airport form is displayed:
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Click the Modify link of the Storage Location in question to modify/edit a Storage Location. Refer to Modify Storage Locations.
A Storage Location can be completely removed using the Delete link. Refer to Delete Storage Locations.
To add a new Storage Location, simply enter the required info in the provided fields (at the bottom of the table of results, shown in screenshot above), and click the Save link.
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Click the Modify link of the Season in question to modify/edit a Season. Refer to Modify Seasons.
A Season can be completely removed using the Delete link. Refer to Delete Seasons.
To add a new Season, simply enter the required info in the provided fields (at the bottom of the table of results, shown in screenshot above), and click the Save link.
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Click the View link of the Rates Master in question to view or modify/edit a Rates Master. Refer to View/Modify Rates Master.
A Rates Master can be completely removed using the Delete link. Refer to Delete Rates Master.
To add a new Rates Master, click the Add New Rates Master button (at the bottom of the list). Refer to Add New Rates Master.
Add New Rates Master
Click the Add New Rates Master button - the Add New Rates Master form is displayed:
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- COL - Used for Collection Charges
- DEL - Used for Delivery Charges
- DGS - Used for Dangerous Goods Charges
- DVC - Used for Insurance Charges
- OTH - Used as a general code for Other Charges
- STR - Used for Storage Charges
- SVC - Used for Service Rate Cargo
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- COL - Used for Collection Charges
- DEL - Used for Delivery Charges
- DGS - Used for Dangerous Goods Charges
- DVC - Used for Insurance Charges
- OTH - Used as a general code for Other Charges
- STR - Used for Storage Charges
- SVC - Used for Service Rate Cargo
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Click the View link of the Rate in question to view or modify/edit a Rate. Refer to View/Modify Rates.
A Rate can be completely removed using the Delete link. Refer to Delete Rates.
To add a new Rate, click the Add New Rates button (at the bottom of the list). Refer to Add New Rates.
Add New Rates
Click the Add New Rates button - the Add New Rates form is displayed:
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Once all the required data is entered, click the Save button to save the new Rate.
View/Modify Single Rates
To modify a Rate, click the View link (in the Action column) on the Manage Rates screen. The Rates Details screen is displayed:
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Click the Modify button to save any changed data, or click Back to return to the previous screen.
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View/Modify Multiple Rates
To delete a Rate, simply click the Delete link modify multiple Rates, click the Rate Bulk Update button on the Manage Rates screen. A confirmation dialog is displayed, where you may confirm the rate’s deletion, or cancel and return to the previous screen.
Manage Flight Schedules
This is where you manage the Flight Schedules used by your Airline.
Select Manage Flights from the menu. This search screen is displayed:
Enter Flight Number, Flight Date, and select Origin and/or Season, or leave these empty to see ALL Flights (NOT recommended), then click the Search button.
Matching Flights (search results) are displayed like this:
Click on a column heading to reorder the list by that value. Click it again to see items in reverse order. 15 records are displayed per page - pagination controls (page numbers) are displayed above the list when required.
Click the [Flight Number] link of the Flight in question to view or modify/edit a Flight. Refer to View/Modify Flights.
A Flight can be completely removed using the Delete button on the Flight Schedule Details screen. Refer to Delete Flights.
To add a new Flight, click the Add New Flight Schedule button (at the bottom of the list). Refer to Add New Flights.
Add New Flights
Click the Add New Flight Schedule button - the Add New Flights form is displayed:
Then, click the button next to the Flight Code field to select it.
The following info is required:
- Flight Number
- Flight Date
- Flight Route
- Origin - Select flight Origin from pick-list.
- Departure Time - Scheduled departure time for the flight, +/- 1 day.
- Destination - Select flight Destination from pick-list.
- Arrival Time - Scheduled arrival time for the flight, +/- 1 day
- Max. Priority Weight - Maximum weight for Rate Group A cargo
- Max. Standard Weight - Maximum weight for Rate Group B cargo
- Max. Priority Volume - Maximum volume for Rate Group A cargo
- Max. Standard Volume - Maximum volume for Rate Group B cargo
- Origin - Select flight Origin from pick-list.
Once the first leg is added, click the Add More Legs link to add any other legs, and enter the same data for each leg (repeat as many times as necessary).
Other Flight Information:
- Season - Select from pick-list.
- Aircraft Registration Number
- Aircraft Type
- Cargo Aircraft Only - Check this box if the flight is on a freight-only, non-passenger aircraft. Leave it unchecked for passenger flights.
- Remarks - Free-form text for flight remarks.
Once all the required data is entered, click the Save button to save the new Flight.
View/Modify Flights
To modify a Flight, click the [Flight Number] link on the Manage Flight Schedules screen. The Flight Schedule Details screen is displayed:
Click the Modify button to change any of this data, or click Back to return to the previous screen.
The following changes are allowed:
- Aircraft Registration Number - anytime
- Aircraft Weights - anytime before departure of the flight leg
- Flight Legs - add allowed if following leg has not arrived
- Other changes - ONLY if NO cargo is allocated to the flight
A flight cannot be edited if it has departed.
Delete Flights
To delete a Flight, simply click the Delete button on the Flight Schedule Details screen (discussed in previous section). A confirmation dialog is displayed, where you may confirm the flight’s deletion, or cancel and return to the previous screen.
NOTE: A flight cannot be deleted if it has departed.
Manage Waybill Numbers
This is where you capture the Waybill Numbers accepted by your Airline.
Select Manage Waybill Numbers from the menu. This search screen is displayed:
(need image)
Enter a Search Keyword (this can be Waybill Numbers Name or Waybill Numbers Code) or leave it empty to see ALL Waybill Numbers, then click the Search button.
Matching Waybill Numbers (search results) are displayed like this:
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Click on a column heading to reorder the list by that value. Click it again to see items in reverse order. 15 records are displayed per page - pagination controls (page numbers) are displayed above the list when required. The Action column has links for the available actions: Modify or Delete.
Click the Modify link of the Waybill Numbers in question to modify/edit Waybill Numbers. Refer to Modify Waybill Numbers.
Waybill Numbers can be completely removed using the Delete link. Refer to Delete Waybill Numbers.
To add new Waybill Numbers, simply enter the required info in the provided fields (at the bottom of the table of results, shown in screenshot above), and click the Save link.
The following details are required:
- Waybill Numbers Airport - Select applicable Airport (from pick-list).
- Waybill Numbers Name - Waybill Numbers Name, as displayed to users.
Modify Waybill Numbers
To modify Waybill Numbers, click the Modify link (in the Action column) on the Manage Waybill Numbers screen. Fields will become enabled:
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Click the Save link to save any changed data, or click Cancel to discard changes.
Delete Waybill Numbers
To delete Waybill Numbers, simply click the Delete link on the Manage Waybill Numbers screen
The Rate Bulk Update screen is displayed:
Enter / Select the following:
- Origin Airport - Select applicable Origin Airport (from pick-list). Required, and used to define airport-specific rates, including Collection, Delivery, Dangerous Goods, etc. Use CTRL + left-click to select multiple items. Select NONE of the items if N/A.
- Destination Airport - Select applicable Destination Airport (from pick-list). Optional, and primarily used for Freight Rates - Admin may define different dangerous goods per Route. Use CTRL + left-click to select multiple items. Select NONE of the items if N/A.
- Rate Period - Enter the start and end dates for the rate validity period.
- Rate Code - Select the applicable Rate Code, and Season Code will also be populated.
- Customer Account - Select the applicable Customer Account Number(s) from the list. Rates can be set for a specific shipper - this can be used for special/negotiated fares. Use CTRL + left-click to select multiple items. Select NONE of the items if N/A.
- Update/Delete - Select the desired action.
- Update Type - Select the appropriate Update Type.
- Currency - Select the appropriate Currency.
- Display Rate - Freight Charge calculated and displayed on the AWB - this value (numeric ONLY) depends on the Rate Type (Fixed, Weight, Pieces). Example: Rate Type = Weight, a possible value is 2.5 (per unit of weight). Set Minimum Rate to ensure a minimum charge is applied - if that value is 40.00, the system will apply 2.5 per unit of weight for Consignments with a value over 40. For Fixed Rate consignments, the minimum rate does NOT apply.
- Minimum (Display Rate) - This is the minimum freight charge that will be displayed on the waybill. For fixed rate consignments, this minimum does not apply.
- Invoice Rate - Freight Charge calculated and invoiced - this value (numeric ONLY) depends on the Rate Type (Fixed, Weight, Pieces). Example: Rate Type = Weight, a possible value is 2.5 (per unit of weight). Set Minimum Rate to ensure a minimum charge is applied - if that value is 40.00, the system will apply 2.5 per unit of weight for Consignments with a value over 40. For Fixed Rate consignments, the minimum rate does NOT apply.
- Minimum (Invoice Rate) - This is the minimum freight charge that will be invoiced to the customer. For fixed rate consignments, this minimum does not apply.
- Sales Tax - Enter the Sales Tax % (or fixed), if applicable.The system will use this as the standard when creating the Rate(s), but this can be overridden on the Manage Rates screen. Enter 0 (zero) if N/A.
- Fuel Surcharges - Enter the Fuel Surcharges % (or fixed), if applicable.The system will use this as the standard when creating the Rate(s), but this can be overridden on the Manage Rates screen. Enter 0 (zero) if N/A.
- Other Surcharges - Enter the Other Surcharges % (or fixed), if applicable.The system will use this as the standard when creating the Rate(s), but this can be overridden on the Manage Rates screen. Enter 0 (zero) if N/A.
- Bi-Directional - If Bi-Directional is checked, the Rate(s) apply to both directions.
Delete Rates
To delete a Rate, simply click the Delete link on the Manage Rates screen. A confirmation dialog is displayed, where you may confirm the rate’s deletion, or cancel and return to the previous screen.
Rates Upload (Bulk Update by File)
The CARGO system includes the ability to update cargo rates using an uploaded file. This can be used to add new rates, and update or delete existing rates. The process runs between 3 AM and 4 AM - any queued updates are actioned at that time. To upload a Bulk Update file, select the Rate Bulk Update by File button on the Manage Rates screen.
This process is designed for large-scale updates ONLY, and should only be performed by experienced system administrators. Smaller updates should be done individually using the Manage Rates screen.
File Rules:
- File MUST be in CSV format. (You may use Excel to open and save CSV files.)
- An example file is provided to show column names and order.
- Order of columns cannot be changed.
- Only 1 (one) file can be submitted per day.
- File cannot be deleted once submitted.
- Maximum file size is 2 Mb.
- Do NOT include column headings (on the first line).
- Each column must be present - use ONLY a comma if a field has no value.
- Do NOT add spaces before or after any values. Do NOT add any other/additional commas.
- All values should contain A-Z and 0-9 ONLY. No special characters are allowed.
- Dates must be in this format: YYYY-MM-DD (ex: 2016-01-31)
The data required in each column should be self-explanatory, but the descriptions given for the Add New Rates screen may be referenced.
Additional column info (applies to CSV file/upload ONLY):
- Rate - The charge that appears on the waybill.
- Invoice_rate - The rate invoiced to the customer.
- Rate_type - Must be F, W, A, or P.
- Season - Valid season (must exist in Manage Flight Configurations).
- Optional_other_charges - Must be Y or N. Y = charge is optional, N = charge is mandatory.
- Freight_or_handling_rate - Must be F or S. F = Freight, S = Service Charge.
- Hide_rate - Must be Y or N. Y = Hide rate, N = Do NOT hide rate.
- Rate_group - Must be A or B.
- Account_number - May be empty (NULL) or contain one or more (up to 20 per line) customer account #s. If multiple, separate them with a pipe / vertical line - |.
- Currency - IATA-standard currency code (ex: CAD, USD).
- Bi_directional - Must be Y or N. Y = Yes, N = No.
- Rate_cc_only_pp_only_both - Must be PP or CC or ‘Both’. Both = PP and CC.
- Promo_code - Must have a value - Use NO if promo code is not required.
- Points_awarded - Must have a value - Use 0 if not required.
- Min_Points - Must have a value - Use 0 if not required.
- Rate_priority - Must be a number from 1 to 6.
- New_expiry_date - Required to change the rate expiry date - see notes below. Leave empty (NULL) if no update is required.
- Update_delete_new - Must be N, U, or D. N = New, U = Update, D = Delete.
Notes:
If Update_delete_new = ‘New’, the system adds a new rate. There is NO check for existing rates.
If Update_delete_new = ‘Delete’, the system deletes the rate when the process runs. This is done by matching the following data, which must match the rate data in the system EXACTLY:
- ORIGIN_AIRPORT
- DESTINATION_AIRPORT
- SEASON
- RATE
- STARTING_WEIGHT
- END_WEIGHT
- CURRENCY_CODE
- ACCOUNT_NUMBER
- RATE_FROM_DATE
- RATE_TO_DATE
If Update_delete_new = ‘Update’, the system updates the rate when the process runs. This is done by matching the following data, which must match the rate data in the system EXACTLY:
- ORIGIN_AIRPORT
- DESTINATION_AIRPORT
- SEASON
- RATE
- STARTING_WEIGHT
- END_WEIGHT
- CURRENCY_CODE
- ACCOUNT_NUMBER
- RATE_FROM_DATE
- RATE_TO_DATE
If you wish to update only the rate expiry date of an existing rate, you must add the new expiry date in the new_expiry_date column. The complete and accurate rate details (fields listed above) must also be included - as all of these fields will be updated with the data provided.
Manage Flight Schedules
This is where you manage the Flight Schedules used by your Airline.
Select Manage Flights from the menu. This search screen is displayed:
Enter Flight Number, Flight Date, and select Origin and/or Season, or leave these empty to see ALL Flights (NOT recommended), then click the Search button.
Matching Flights (search results) are displayed like this:
Click on a column heading to reorder the list by that value. Click it again to see items in reverse order. 15 records are displayed per page - pagination controls (page numbers) are displayed above the list when required.
Click the [Flight Number] link of the Flight in question to view or modify/edit a Flight. Refer to View/Modify Flights.
A Flight can be completely removed using the Delete button on the Flight Schedule Details screen. Refer to Delete Flights.
To add a new Flight, click the Add New Flight Schedule button (at the bottom of the list). Refer to Add New Flights.
Add New Flights
Click the Add New Flight Schedule button - the Add New Flights form is displayed:
Then, click the button next to the Flight Code field to select it.
The following info is required:
- Flight Number
- Flight Date
- Flight Route
- Origin - Select flight Origin from pick-list.
- Departure Time - Scheduled departure time for the flight, +/- 1 day.
- Destination - Select flight Destination from pick-list.
- Arrival Time - Scheduled arrival time for the flight, +/- 1 day
- Max. Priority Weight - Maximum weight for Rate Group A cargo
- Max. Standard Weight - Maximum weight for Rate Group B cargo
- Max. Priority Volume - Maximum volume for Rate Group A cargo
- Max. Standard Volume - Maximum volume for Rate Group B cargo
- Origin - Select flight Origin from pick-list.
Once the first leg is added, click the Add More Legs link to add any other legs, and enter the same data for each leg (repeat as many times as necessary).
Other Flight Information:
- Season - Select from pick-list.
- Aircraft Registration Number
- Aircraft Type
- Cargo Aircraft Only - Check this box if the flight is on a freight-only, non-passenger aircraft. Leave it unchecked for passenger flights.
- Remarks - Free-form text for flight remarks.
Once all the required data is entered, click the Save button to save the new Flight.
View/Modify Flights
To modify a Flight, click the [Flight Number] link on the Manage Flight Schedules screen. The Flight Schedule Details screen is displayed:
Click the Modify button to change any of this data, or click Back to return to the previous screen.
The following changes are allowed:
- Aircraft Registration Number - anytime
- Aircraft Weights - anytime before departure of the flight leg
- Flight Legs - add allowed if following leg has not arrived
- Other changes - ONLY if NO cargo is allocated to the flight
A flight cannot be edited if it has departed.
Delete Flights
To delete a Flight, simply click the Delete button on the Flight Schedule Details screen (discussed in previous section). A confirmation dialog is displayed, where you may confirm the waybill numbers’ flight’s deletion, or cancel and return to the previous screen.
NOTE: Waybill Numbers A flight cannot be deleted if they are in the range already used in the systemit has departed.
Manage Goods Master
This is where you capture frequently used Goods Descriptions.
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Click the Modify link of the Rates Surcharge in question to modify/edit it. Refer to Modify Rates Surcharge.
A Rates Surcharge can be completely removed using the Delete link. Refer to Delete Rates Surcharge.
To add a new Rates Surcharge, simply enter the required info in the provided fields (at the bottom of the table of results, shown in screenshot above), and click the Save link.
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Click the Modify link of the Flight Configuration in question to modify/edit it. Refer to Modify Flight Configuration.
A Flight Configuration can be completely removed using the Delete link. Refer to Delete Flight Configuration.
To add a new Flight Configuration, simply enter the required info in the provided fields (at the bottom of the table of results, shown in screenshot above), and click the Save link.
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Click the Modify link of the Flight Leg Distance in question to modify/edit it. Refer to Modify Flight Leg Distances.
A Flight Leg Distance can be completely removed using the Delete link. Refer to Delete Flight Leg Distances.
To add a new Flight Leg Distance, simply enter the required info in the provided fields (at the bottom of the table of results, shown in screenshot above), and click the Save link.
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Click the Modify link of the AWB Number Range in question to modify/edit it. Refer to Modify AWB Number Range.
An AWB Number Range can be completely removed using the Delete link. Refer to Delete AWB Number Range.
To add a new AWB Number Range, simply enter the required info in the provided fields (at the bottom of the table of results, shown in screenshot above), and click the Save link.
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Click the Modify link of the Performance Alert in question to modify/edit it. Refer to Modify Performance Alert.
A Performance Alert can be completely removed using the Delete link. Refer to Delete Performance Alert.
To add a new Performance Alert, simply enter the required info in the provided fields (at the bottom of the table of results, shown in screenshot above), and click the Save link.
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