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Introduction

These steps show the ARINC iMUSE platform, but the basic idea is the same for all CUTE / Common-Use providers at various airports.

Note: When the term "CUTE" is used it is referring to a Common-Use environment.

Select your airline from the

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Common-Use Application Launch Screen

Note: Some screens will look different depending on which Common-Use provider is being used.  The following screen shows a typical ARINC iMuse interface.  SITA, Ultra and others will appear different.

When you first turn on a CUTE Common-Use workstation you will be presented with a list of airlines and applications.  Select your airline or application from the list.

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Once you have selected the airline/application you want to start you will be asked to provide credentials that were provided by the airport.  To be clear, these are NOT your amelia ameliaRES login credentials.

Launch the Application

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After you have logged in with your airport-provided credentials you will likely see a list of applications you can launch.  Select "amelia" or , "amelia Checkin", "ameliaRES", "InteliSys" or whatever the airport has named the application

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Once you have selected the ameliaCHECKIN application you should be presented with the same portal login screen that you would see at any non-Common-CUTE Use workstation.  However, you will also see a small window open that shows the connection status of the various printers and scanners that are connected to the CUTE workstation.  At this point it will show them all with an "Unknown" status.  That is fine.  If Common-Use workstation.  This application is called the Terminal Emulator application.

This screen will show the connection status of each of the peripherals.  Other information is displayed on other tabs.

If this window does not open then you need to contact airport tech support.  Without this window no printer or scanner hardware will work in ameliaRES (at the CUTE airport).

Login to ameliaRES

Common-Use airport).

Terminal Emulator Version

This screen will look slightly different depending on which version of the amelia CUTE Terminal Emulator you are running.  For example, the previous screen shows an older version of the Terminal Emulator.  This following image shows the v2 version of the Terminal Emulator (notice the "Show All Devices" checkbox and the "Waiting for Connection to Host" message):

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You can also determine the version of the Terminal Emulator by going to the About tab.  The following shows the Terminal Emulator is v2:

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Device Status Prior to Login to ameliaRES

If your version of Terminal Emulator is V1 then at this point the devices will be shown with an "Unknown" status.  That is fine.  When you login to ameliaRES the devices will come online.  You may proceed to logging in to ameliaRES.

If your version of Terminal Emulator is V2 then at this point the devices should start to come online even before you login to ameliaRES.  It is important that you wait for all devices to come online before proceeding with ameliaRES login.

Login to ameliaRES

Login to the amelia portal as you normally would with your amelia login credentials.  You will be presented with your list of amelia applications.  Click on the appropriate application to connect.

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When ameliaRES starts you should be presented with the user preferences screen and select the airport you are working from.  It is imperative that you select the CUTE Common-Use airport you are working from in this screen.  If you pick any other airport you will still be able to work in amelia and checkin passengers, but no airport specialized printers or scanners will be mapped including the ATB and BTP printers.

IMPORTANT: If you do not see this "User Preferences" dialog pop-up when you login then go to the Operations menu and click Preferences.  This will open the dialog.  Remove the check next to "Don't show this again".

Once you click save on this screen, assuming you picked a CUTE airport Common-Use airport from the drop down, your ATB and BTP printers peripherals will be mapped.  Often you will hear some beeping noises from the printers as logos and PECTABs are loaded into the printers.

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The little window that opened when you logged into the CUTE application Common-Use application shows the status of connected peripherals.  If you open that window again (you may need to use ALT+TAB to open the window if it is now hidden) you should see that the devices are showing "Online" (don't worry if the other devices still show "Unknown").

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If your devices are not showing online or you do not see the "Devices" section in the lower status bar in amelia then the ATB and BTP printers and scanners at the CUTE workstation Common-Use workstation will not work.  Please look at the CUTE Troubleshooting Guide for further help.

Use ameliaRES to Checkin Passengers

If you are logging into a CUTE workstation Common-Use workstation at an airport you are most likely using it to checkin passengers, print boarding passes and baggage tags.  That being said, once you are logged into ameliaRES you can really do any action you have permission to perform.

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If the passenger has a barcoded document such as a Boarding Pass or an ameliaRES Itinerary with a barcode then the barcode scanner can be used to quickly loat locate the passenger.  The flight must be pre-selected for this to work.k

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Once you are done with ameliaRES, be sure to exit the application and logout of the CUTE workstation such that you are returned to the CUTE application selection screen