ameliaRES Function Checklist

Admin

Local and Zulu Time
Airport Management
Aircraft Model Definition
Aircraft Tail Definition
Seat Template Definition
Multi-Currency by Conversion
Multi-Currency by fixed amount, per Currency
Default Airport Currency
- Allows currency to default by departure airport
Tax Administration
- Define taxable and non-taxable settings
- Taxes applicable to departure airport
- Date-driven Taxation
Delay Code Definition
User-Level Permissions
- Module security per User
Group-Level Permissions
- Preset System Groups
- Airline can define Groups
Password Policies
Agency Definition
- Agency Accounts
- Agency Commissions
- Agency Markup
- Agency Allowable Payment Methods
- Sub Agencies
- On Hold time customized by Agency
Company/Corporate Client Definition
- Company Accounts
- Account Check - System verifies account has enough credit to complete booking.
- Company-Authorized Agencies
Access Notes Definition
Baggage Charges
- Charges by Weight
- Charges by Piece
- by Aircraft Model
- by Departure Airport
- by Arrival Airport
- by Level of Service
Charges
- Define unlimited Charge Types
- Define unlimited Charges
- Charges applied manually
- Charges applied per reservation
- Charges applied per reservation, per passenger
- Charges applied per segment
- Charges applied per segment, per passenger
- Charges applied to certain Passenger Types - Adults, Children, Infants
- Charges applied per Distribution/Sales Channel - Call Center, IBE, Travel Agent portal, GDS
- Defined per City Pair
Discounts
- Applied manually
- Applied automatically based on Payment Method
Levels of Service
- One-to-Many - Economy, Business, etc.
Booking Codes
- Up to 26 if published to GDS, unlimited in amelia
- Nest Ranking
- Theft, Serial, and Parallel nesting
Fare Class
- Commission Definition
  - No Override - System defaults and and Agency commission settings will apply.
  - No Commission - Non-Commission fare
  - Commission Override % - Percentage (%) commission to apply, regardless of system defaults of Agency commission structure.
- Restrictions
  - No Restrictions - No restrictions on Fare
  - Upgrade Required - Fare only available during booking, and NOT during subsequent edits.
  - Modification Fees - Carries Mod Fees
- Waitlists - Define if wait-listing is allowed.
- Non-Revenue - Fare can be categorized as Non-Revenue (for Reporting purposes).
- Auto-Apply Charges - If enabled, Charges that apply automatically per reservation apply to this Fare Class.
- Advance Booking Days - Number of days before departure Fare Class must be booked.
- Min. Stay Over Days - On return fares, minimum # of days passenger must stay over (before return flight).
- Max. Stay Over Days - On return fares, maximum # of days passenger can stay over (before return flight).
- Fare Types
  - Adult - available to Adults and Children
  - Child - available to Children ONLY
  - One Way - available for one-way or return bookings
  - Return - available for return bookings ONLY
- Late Booking Override - Time restrictions can be overridden (with proper Permission)
- Secondary Selection Display - For Call Center, Fare Class only displays when secondary fare is selected.
- Fare Visibility - Distribution Channels where Fare Class is visible (Call Center, Internet, GDS)
- Fare Types
  - Confirmed
  - Standby
  - Loyalty
- Stay Over Days - Days of the Week that must be included in the stay over (for Return fares).
- Loyalty Multiplier - Multiplier applied to Loyalty Points accrual (can be positive - ie. 150%, or negative - ie. 75%).
- Seat Selection Charges - Allows Seat Selection Charges (if enabled) to be set:
  - All Charges - Booking Code and Seat Type charges are COMBINED.
  - Booking Code Charges - Seat Type charges NOT included.
  - Seat Type Charges - Booking Code charges NOT included.
  - No Charges - No Seat Selection Charges for this Fare Class.
Fare Setup
- Fares defined by City Pair - Can be defined in each currency OR defined in base currency (and converted to others).
- Sale date/time - Fare valid by booking dates
- Travel date/time - Fare valid by travel dates
- Promo Codes - Promo Codes can apply to specific Fares
- Fare Availability by Payment Method
- Company-specific Fares
- Private Fares - Negotiated Fare amount/value hidden from users without associated Permission
- Auditing
Cancellation and Modification Fees
- Fee Types - Cancellation, Modification, No Show, Name Change
- Defined per Booking Code
- Defined by time before flight
- Defined by Route Type - ie. Domestic, International
- Value or Percentage-based
- Defined per Agency, or system defaults
Infants
- Restrict number of Infants per flight
- Ability to automatically add a charge to adult pax with Infant
- Abiity to print Infant boarding pass
* APIS
- APIS data collected
- APIS transfer to various authorities
Commissions
- Defined by Agency, or system defaults
- Defined by Distribution Channel (Call Center, Internet, GDS)
- Charge Markups - Allows a handling fee to applied to Agency bookings.
Promo Codes
- Discount-based
- Fare-based
- Tracking and Limited Use - Promo Codes can be allocated, their usage tracked, and limits (how many times a code can be used) enforced.
- Promo Code batches - Codes can be batched / automatically generated; auto-generated codes are composed of a prefix (same prefix for all codes in the batch) and a random suffix. For redemption, both the prefix and suffix are required.
- Defined by one-to-many City Pairs
- Defined by one-to-many Fare Classes
- Bookind Date validity
- Flight Date validity
Inventory Allocation Templates
- Ability to define Allocation Templates by aircraft model, to easily apply to flights.
Fare Families
- Bundle Fares into unique categories for ease of booking.
* ameliaLOYALTY
- Users can earn and redeem loyalty points.
- Point Multiplier by Fare Class
- Point Value by City Pair
- Allocate Loyalty seats (for redemption)
User Profiles
- Ability for passengers to create an IBE login
- Pax can manage their bookings
- Pre-filled info for quicker bookings
- Loyalty info is stored.
- Vouchers and Gift Certificates are stored.
Seat Selection
- Define chargeable and non-chargeable Seats
- Seat Type Charges - Specify charges for a type of seat (window, aisle, emergency exit, bulkhead, etc).
- Available when booking in Call Center
- Available at Check-in
- Available at Boarding
- Available on IBE bookings
- Available on IBE edits
- Available on Kiosk Check-in
- Available at Online Check-in
- Ability to override Seat Charge (with Permission)
- Block Seat
- Ad hoc Block Seat
- Aircraft swap - Pax retains seat
- Exception Handling (for seats that could not be retained)
Shop / Ancillary Items / Add-Ons
- Items available at Flight level - ex: meals, headphones, etc.
- Items available at Airport/City level - ex: limousine, lounge access, wheelchair, hotel room, etc.
- Free-sell or Inventory Control (per item) options
- Available to one-to-many Pax on a reservation
- Notification to supplier when items sold
- Notification of low inventory
- Items can be chargeable or non-chargeable
- Not available X hours before flight setting (per item)
- Defined by Fare Class
- SSR code sent on Manifest and PNL
- Ability to allocate items to specific flights
- Special Change Fee - Purchase to waive certain Change Fees
- 3rd-party Integration - based on third party's technical documentation
Prepaid Agency Accounts
- Agencies can self-register online - Allows easy account creation. Once signed up, Agency can deposit funds and start booking.
- Custom Agency levels - Airline can provide different Fares to Agencies that provide higher pre-payment.
- Configure minimum Deposit amount (to open account)
- Define available Payment Methods
Vouchers
- Issue Vouchers for payment - Used for promotions, compensation, etc.
- Define one-to-many Fare Class
- Define one-to-many City Pairs
- Define one-to-many Companies
- Bulk Generation (of Vouchers)
- Date-driven
eNews
- Ability for pax with a profile to opt-in to email group.
- Allows passengers to define interests so airline can customize email to preferences.
* Accounting Integration
- amelia integrates with several accounting packages, and can be adapted to integrate with others.
Seat Allocations
- Allocate seats per Level of Service
- Allocate seats at Flight level
- Allocate Oversell amounts
- Ability to curtail seats
- Ability to hard-block seats to Agencies
- Auto-release Agency-specific seats X hours before flight
- Allocate seats at Boocing Code level
- Ability to manually close Booking Codes
- Ability to automate closing of Booking Codes
- Ability to roll allocations (to future flights/dates)
- Allocate by Date
- Allocate by Day of Week
- Allocation Templates to reduce management time/effort
- Roll Allocations - apply to specific date/time
- Audit
- Weight Zones
Flight Booking Close
- Ability to stop sales X hours before flight
* Revenue Management
- Integrates with Aviator RM
Ticketing
- Ticket-less system - Record Locator provided (option for Interline e-Ticket).
Cost Centers
- Apply Cost Centers to reservations for tracking.
Passenger Import
- PNL/ADL
- From file, via API
IROPS Management
- Passenger Protection - Referred to as Bulk Move in amelia.
- Seating Protection - Seats retained if possible.
- Add-On Protection - Ancillary purchases retained, regardless of allocation/availability.
- Flight Cancellation Alert Queue
- Passenger Notification Queue
- Ad hoc Flight Creation
Flight Blocking (future release)
Waitlist Management
- Automated confirmation when seat becomes available
- Manual Waitlist by Priority
- Waitlist Queue

Multi-Airline Support

Flights
- Flights noted with Airline Code
- Flights managed by master Airline
- Sub-Airline flight access X hours before departure - Allows sub-airline to maintain Day Of Ops.
Administration
- Managed by maste Airline
Reservations
- Each sub-airline can create and manage their bookings.
- Option to not allow sub-airline to manage master airline bookings
Web Presence
- Each sub-airline can have its own branded site/IBE.

No-Fly Screening

Deny Boarding

Call Center Reservations

Quick Key enabled
- Hotkeys defined to limit need for a mouse (if user desires).
Reservation Search:
- Reservation Number
- Last Name
- First Name
- Flight Date
- Departure Airport
Advanced Search:
- Booking Date
- Booking Origin (Distribution Channel) - Call Center, Internet, GDS
- On Hold
- Ticket Number
- Locator Number
- Credit Card Number
- Phone #
- Passport #
Print List
- Ability to print search results
Check Fares
- Quickly locate fares/pricing for a specified City Pair.
Multi-Reservation Support
- Agent can view mutliple reservation at a time. - Hotkeys allow switching between them quickly.
By Fare Bookings
- Create reservation by finding lowest available fare.
By Schedule Bookings
- Create reservation from complete Fare Availability display.
Standby Bookings
- Create standby reservation - for revenue standby pax, or space-available employee travel.
Group Bookings
Booking Features
- One Way
- Return
- Open Return - when return date is unknown
- Multi-Flight - Our intelligent Travel Options algorithm will find all possible routings between two cities/airports. Airline can define allowable connections.
- By Level of Service
- Adults, Children
- Return Fares +/- X days - Ability to show best Fares in a date range (for flexible travellers).
- Promo Code
- Waitlist - Pax can be book on waitlist if flight is sold out. This adds to a waitlist queue that is worked if space becomes available.
Select Flight - Available Data:
- Flight Number
- Aircraft Type
- Depature Date/Time
- Required Connections
- Available Seats
- Available Infant Seats
- Distance
- Flight Time per Leg
Select Fare
- All associated Fare Rules displayed.
- Adult or Child fare
- Loyalty Fares
- Secondary Fares
- Promo Code Fares
- Quote Details - Shows a breakdown of Charges.
Itinerary
- Itinerary per Passenger or per Reservation
- Detailed itinerary
- Summary itinerary
- No Figures itinerary
- View Itinerary
- Print Itinerary
- Email Itinerary
- Option to display Terms & Conditions (on itinerary)
- Multi-Language option
- Upcoming Travel Reminder - Itinerary sent to res owner X days before departure.
Seat Selection
- Select chargeable Seat
- Select non-chargeable Seat
- Override Seat Selection charge/fee
Ancillary Products and Services
- Add chargeable Airport item
- Add chargeable Flight item
- Add non-chargeable Airport item
- Add non-chargeable Flight item
- Override charge/fee
Payment Methods:
- Credit Card
- Debit Card
- On Account
- Prepaid Account
- 3rd Party Collection
- Voucher
- Cash/Cheque/Money Order
- e-Ticket
- Loyalty Points
- Pay Later
Payments
- Accept full payment
- Accept partial payment
- Payment per passenger
- Multiple Payment Methods (on single res) supported
- Payment by Passenger
- Payment by Company
- Payment by Agency
- Payment by Third Party
- Payment Date/Time editable (with Permission)
- Refund payment (Permission-based)
- Print payments
- Edit Payer
- Add and Edit Purchase Order (PO #)
- Transfer Credit (to another booking)
- Create Voucher (for credit on file)
- Payment Processing Fees
Charges
- View ALL charges on res
- View history of charges on res
- Add new charges to res
- Edit res charges
- Remove res charges
Ticket Number
- Manually assign ticket number, if desired.
Reservation Number
- Numeric
- Alpha-Numeric (future release)
Cancel Reservation
- Completely cancel a reservation.
Hold
- Put reservation On Hold - option for system to do this automatically.
- On Hold expiry - If payment not received by Hold End Date, reservation is automatically cancelled.
- Hold before Flight Time - Reservation cannot be put On Hold X hours before departure.
- Automated email itinerary reminder - X hours before Hold expires, reminder is sent to Agency or passenger/traveller.
Edit Route
- Modify routing without adding mod/cnx fees. (Used for IROPS situations.)
Agency
- Add or Edit Agency on file (reservation).
GDS Locator
- If booking originates from GDS, Locator Number is automatically captured.
GDS Message
- View the raw GDS message for the booking.
Res Audit
- All functions related to a reservation are audited and viewable - Old/New value, Date/Time and User are stored.
View History
- Displays a high-level reservation history, based on user input (Access Notes).
Alternate Loyalty ID
- 3rd-Pafty Loyalty Number (ex: Aeroplan)
Passengers
- Retrieve from previous bookings
- Add new Passengers
- Edit pax details
- Add pax to existing reservation
- Cancel pax
- Split pax (to new reservation)
- Associate infant
- Capture APIS info
- Define mandatory and optional pax details/fields
- Copy pax details from one pax to next (reduces data entry for family bookings, where much of the data is the same).
- Option to include actual weight (rather than standard weights)
- VIP passenger support
Reservation Segments
- Add new Segment
- Edit existing Segment - City Pair
- Edit existing Segment - Date
- Cancel Segment
Reservation Contact
- Add a Contact - may or may not be a pax on the reservation.
- Edit a Contact
Audit:
- Reservation - ALL res functions, ie. name changes, route changes, passenger changes, payments, etc.
- Flight
- Fare
- Allocations
- Charge Override

Alerts/Queue

Reservation
- Flight changes and cancellations
- Waitlist
- Hold expiry
- GDS exceptions
- Aircraft Equipment change
- Passenger Protect
- Seat Selection
Flight
- Flight Tracking
- Tail Scheduling
- Day of Ops
- Non-Departed Flights
- Non-Arrived Flights

Departure Control System (DCS) Support

Certifications
- Certified on various CUTE environments - currently: ARINC, AirIT. in progress: Ultra, Altea, SITA.
Check-in
- by Flight
- by Reservation
- by scanning
- by BP Number
- by Seat Number
- by Name
- Check-in ALL eligible Pax
- Displays Flight Time
- Displays Capacity
- Displays counts by Pax Status - Confirmed, Standby, Waitlisted, Checked In, Boarded.
- Displays flight Baggage info - Pieces and Weight
- Dynamic viewing of flight Pax - Confirmed, Standby, Waitlisted, Thru, by LOS, Checked In, Boarded, Not Checked In, No Shows.
- Save Gate Number
- Passenger List with Pax data - Pax data/fields for display is customizable (by user)
- Check In passenger
- Add baggage - automated or manual bag tags
- Print baggage tags - IATA-standard with barcodes
- Remove baggage
- Baggage Handling - Find, Reroute, Remove baggage from flight
- Print Boarding Pass - with barcode
- No Show passenger
- Change Remaining - Change remaining segments of selected pax (and all other pax on res)
- Change Segment - Change current segment of selected pax (and all other pax on res)
- Go Show - Add pax to flight (from Check In screen)
- Itinerary - View/Edit/Email itinerary from DCS
- Charges - View/Edit/Add/Remove
- Shuttle Bus - Define which pax require a shuttle between terminals
- View Reservation - Launch Reservation screen (from Check In screen)
- Working Manifest - Prints manifest (all Confirmed pax)
- Load Summary - Report to aid in flight planning
- Print Manifest - Manifest of Boarded pax
- Manifest by Arrival - Manifest broken down by arrival airport
- Flight Notes - View or Add notes to selected flight
- Pre-Flight List - Email CSV file of flight pax
- Connections Report - Displays possible connections to selected flight
- Manifest Control
- Close Flight
- Print Ancillary Items Report
- Passport Scanning - APIS data upload via scan of passport
Passenger Data (on check-in):
- Passenger - Name in LN, FN format.
- Needs - YES indicates special needs pax.
- Res #
- From - Departure airport
- To - Arrival airport
- Leg # - Order (number) of current leg of pax res.
- Res Status - CONF - Confirmed, WAIT - Waitlisted, STBY - Standby
- Pax Status - NOIN - Not Checked In, CKIN - Checked In, BORD - Boarded, NOSH - No Show
- Pass # - Boarding Pass #
- Ticket #
- Bus - Shuttle Bus flag
- Company - Company associated to pax res.
- Class - Fare Class
- Balance
- Currency
- Seat #
- Bags - Number of bags for this passenger
- Weight
- DOB - Pax Date of Birth
- Infant - If travelling with Infant, infant's name displayed here.
- Nationality
- ID #1 - General-purpose ID (1 of 2)
- ID #2 - General-purpose ID (2 of 2)
- e-Ticket - Y if res was generated from e-Ticket.
- e-Ticket #
- Inf. e-Ticket # - Infant's e-Ticket #, if applicable.
- Home Phone
- Mobile Phone
- Passport - Passport #
- Passport Country
- APIS Required
- APIS Entered
- Dest. Street - Destination street address (APIS)
- Dest. City - Destination city (APIS)
- Dest. Province - Destination province/state (APIS)
- Dest. P. Code - Destination postal/zip code (APIS)
- Dest. Country - Destination country (APIS)
- Dest. Tel 1 - Destination phone # 1 (APIS)
- Dest. Tel 2 - Destination phone # 2 (APIS)
- Dest. Email - Destination e-mail address (APIS)
- Gender - icons for Adult Male, Adult Female, Child
- Infant - icon denotes pax travelling with Infant
- Baggage - Number of bags for this passenger
- Ancillary Items
Boarding
- Board by Flight
- Board by scanning
- Board by Pass Number
- Board by Seat Number
- Board by Name
- Displays Flight Time
- Displays Capacity
- Displays counts by Pax Status - Confirmed, Standby, Waitlisted, Checked In, Boarded.
- Displays flight Baggage info - Pieces and Weight
- Dynamic viewing of flight Pax - Checked In, Boarded.
- Save Gate Number
- Passenger List with Pax data - Pax data/fields for display is customizable (by user)
- Add baggage - automated or manual bag tags
- Remove baggage
- Enplane pax
- Deplane pax
- Uncheck-in pax
- Close Flight
- Print Ancillary Items Report
Passenger Data (on Boarding)
- Passenger - Name in LN, FN format.
- Needs - YES indicates special needs pax.
- Res #
- From - Departure airport
- To - Arrival airport
- Leg # - Order (number) of current leg of pax res.
- Res Status - CONF - Confirmed, WAIT - Waitlisted, STBY - Standby
- Pax Status - NOIN - Not Checked In, CKIN - Checked In, BORD - Boarded, NOSH - No Show
- Pass # - Boarding Pass #
- Ticket #
- Bus - Shuttle Bus flag
- Company - Company associated to pax res.
- Class - Fare Class
- Balance
- Currency
- Seat #
- Bags - Number of bags for this passenger
- Weight
- DOB - Pax Date of Birth
- Infant - If travelling with Infant, infant's name displayed here.
- Nationality
- ID #1 - General-purpose ID (1 of 2)
- ID #2 - General-purpose ID (2 of 2)
- e-Ticket - Y if res was generated from e-Ticket.
- e-Ticket #
- Inf. e-Ticket # - Infant's e-Ticket #, if applicable.
- Home Phone
- Mobile Phone
- Passport - Passport #
- Passport Country
- APIS Required
- APIS Entered
- Dest. Street - Destination street address (APIS)
- Dest. City - Destination city (APIS)
- Dest. Province - Destination province/state (APIS)
- Dest. P. Code - Destination postal/zip code (APIS)
- Dest. Country - Destination country (APIS)
- Dest. Tel 1 - Destination phone # 1 (APIS)
- Dest. Tel 2 - Destination phone # 2 (APIS)
- Dest. Email - Destination e-mail address (APIS)
- Gender - icons for Adult Male, Adult Female, Child
- Infant - icon denotes pax travelling with Infant
- Baggage - Number of bags for this passenger
- Ancillary Items

Public Booking Site (IBE) - New Reservation

Multi-Language Support
Profile
- Login to passenger/customer account - Pre-fill passenger and loyalty-program data, manage bookings.
Booking Features
- One Way
- Return
- Return Fares +/- X days - Ability to show best Fares in a date range (for flexible travellers).
- Multi-flight - Our intelligent Travel Options algorithm will find all possible routings between two cities/airports. Airline can define allowable connections.
- by Level of Service
- Value Viewer - View the lowest Fare in a calendar view (for flexible travellers).
- Promo Code
- Group Bookings
- Multi-city
Select Flight - Available Data (customizable):
- Flight Number
- Aircraft Type
- Departure Date/Time
- Required Connections
- Available Seats - Options to show threshold, actual numbers (or hide).
- Fare Amounts
- Fare Rules
Passengers
- Customizable mandatory/optional fields
- Option to include actual weight (rather than standard weights)
- VIP Passenger support
Seat Selection
- Select chargeable Seat
- Select non-chargeable Seat
Ancillary Products and Services
- Add chargeable Airport item
- Add chargeable Flight item
- Add non-chargeable Airport item
- Add non-chargeable Flight item
- Bundled with Fare
Payment
- Accept full payment - All payment methods accepted by airline and allowed (by user) are displayed and available for use.
- Accept On Hold bookings - airline option
Charges
- Displays a full breakdown of all Charges.
Itinerary
- Printable online
- Email itinerary
- Multi-language itinerary

Public Booking Site (IBE) - Profile Login

Multi-Language Support
Book Flight (all the same options as in New Reservation section above)
Edit Bookings (all items Permission-driven)
- Multi-Language support
- Search for past reservations based on criteria - Airline customizes required search criteria.
- Edit Passenger - Change pax personal info.
- Add Passenger - Add pax to res.
- Change Passenger - Abilitiy for Name Change
- Contact Information - Edit Contact info.
- View Charges - View details of res charges.
- View Segments
- Cancel Reservation
- Add Segment
- Edit Segment
- View Itinerary
- Email Itinerary
- Multi-Language Itinerary
Online Check-in
- Retrieval criteria defined by airline
- Check In one-to-many pax on res/booking
- Select Seats
- Print Boarding Pass
- Email Boarding Pass
- Self Check-In email reminder
Online Flight Status
- Airline can allow pax to query current flight status (with ETD and ETA).

* Mobile Site

Multi-Language Support
Book Flight
- Select Flight
- Enter Passenger Details
- Select Seat (future release)
- Select Add-Ons
- Payment
Check-in
Flight Status

* Mobile App

Can be built by airline via amelia APIs. InteliSys can recommend preferred vendors.

SMS Messaging

New Booking
- API call to 3rd party web service, so airline can send SMS (text) message.
Booking Edit
- API call to 3rd party web service, so airline can send SMS (text) message.
Booking Cancel
- API call to 3rd party web service, so airline can send SMS (text) message.

Agency/Corporate Portal

Multi-Language Support
Agency Profile
- Log In to Agency account - Allows for commisions, reporting, search pax, search res, make deposits, manage sub-agencies.
Booking Features
- One Way
- Return
- Return Fares +/- X days - Ability to show best Fares in a date range (for flexible travellers).
- Multi-flight - Our intelligent Travel Options algorithm will find all possible routings between two cities/airports. Airline can define allowable connections.
- by Level of Service
- Value Viewer - View the lowest Fare in a calendar view (for flexible travellers).
- Promo Code
- Group Bookings
- Search Passengers - Search previous pax to easily add to new res.
Select Flight - Available Data (customizable):
- Flight Number
- Aircraft Type
- Departure Date/Time
- Required Connections
- Available Seats - Options to show threshold, actual numbers (or hide).
- Fare Amounts
- Fare Rules
Passengers
- Customizable mandatory/optional fields
- Option to include actual weight (rather than standard weights)
- VIP Passenger support
Seat Selection
- Select chargeable Seat
- Select non-chargeable Seat
Ancillary Products and Services
- Add chargeable Airport item
- Add chargeable Flight item
- Add non-chargeable Airport item
- Add non-chargeable Flight item
- Bundled with Fare
Payment
- Accept full payment - All payment methods accepted by airline and allowed (by user) are displayed and available for use.
- Accept On Hold bookings - airline option
Charges
- Displays a full breakdown of all Charges.
Itinerary
- Printable online
- Email itinerary
- Copy sent to Passenger and to Agency.
- Multi-language itinerary
Edit Bookings (all items Permission-driven)
- Multi-Language support
- Search for past reservations based on criteria - Airline customizes required search criteria.
- Edit Passenger - Change pax personal info.
- Add Passenger - Add pax to res.
- Change Passenger - Ability for Name Change
- Contact Information - Edit Contact info.
- View Charges - View details of res charges.
- View Segments
- Cancel Reservation
- Add Segment
- Edit Segment
- View Itinerary
- Email Itinerary
- Multi-Language Itinerary
- Res Audit
- Alerts - View alerts on their pax reservations.
- Deposit
- Sub Agencies
  - Manage sub-agency credits
  - Manage sub-agency balances
  - Manage sub-agency bookings
  - Airline can add/create sub-agencies.
  - Airline can remove sub-agencies.
  - Master Agency can create sub-agency. (future release)
  - Master Agency can remove sub-agency. (future release)
- Company Information Report
  - View credit info, and all transactions in a date range for the Company.
- Company Payments Report
  - View all Payments in a date range for a Company.
- Agency Payments Report
  - View all Payments in a date range for an Agency.
- Pax Segments Report
  - View all Passenger Segments made by an Agency.
* Quick Res
- Allows Agencies and Companies to quickly make bookings on a one-page site.

Global Distribution System (GDS) System

Bookings
- Type A Bookings
- EDIFACT Direct Connect access
- EDIFACT Direct Sell
- e-Ticketing
- Type B Bookings
- ETL Messaging
Interline / Codeshare
- Inbound Interline e-Ticketing
- Interline Baggage - BSM/BRS messages
- Thru Check-in
- Movement Messages
- Free-Flow Codeshare - Option 2 and Option 4
- Outbound Interlining - ameliaGATEWAY
Passenger Messages
- PNL Outbound
- PNL Inbound
- ADL Outbound
- ADL Inbound
- PRL Outbound
- PRL Inbound
- PFS Inbound
Inventory
- AVS
- AVS Recap
- EDIFACT Direct Connect access

Flight Management

Route Management
- Add new Route
- Edit Route
- Delete Route
- Roll Routes from one period to another.
- Split Route by day of week or date range (allows for Seasonal support).
- Build Schedule form Route Template.
Flight Schedule
- Add Flight (for specific date)
- Edit Flight (for specific date)
- Delete Flight
- Roll Flight to another date range
- Apply Allocation Template to Flight
- SSIM
- Alternate airline code support
Flight Watch
- Add same-day Flight
- Edit flight info (day of)
- Record actual Departure Time (out/off)
- Record actual Arrival Time (in/on)
- Record flight Delay
- Add/Edit crew assignments
- Flight Audit history
- Record Flight Notes
Tail Scheduling
- Gantt view of tails and their flights and non-fly events
- Add/Edit/Cancel flights
- Reassign tails to flights
- Add same-day flight
- Edit any flight info (day of)
- Record actual Departure Time (out/off)
- Record actual Arrival Time (in/on)
- Record flight Delay
- Add/Edit crew assignments
- Flight Audit history
- Record Flight Notes
- Compare flight schedule to actual flight times.
- Monitor daily flights and react to delays and visual alerts.
* Dispatch Master Grid
- Spreadsheet view of tails and their flights and non-fly events
- Add/Edit/Cancel flights
- Reassign tails to flights
- Add same-day flight
- Edit any flight info (day of)
- Record actual Departure Time (out/off)
- Record actual Arrival Time (in/on)
- Record flight Delay
- Add/Edit crew assignments
- Flight Audit history
- Record Flight Notes
- Compare flight schedule to actual flight times.
- Monitor daily flights and react to delays and visual alerts.
- Record Radio Logs
- Record Dispatch Notes
* Planning Master Grid
- Spreadsheet view of each virtual aircraft model
- Plan tail usage and assign daily/weekly schedules for each tail.
- Quickly assign entire daily schedules to a tail.

Application Programming Interface (APIs)

Agency Account Services
Booking Services
DCS Services
Reservation Invoice Services
Reservatio Payment Services
Seat Assignment Services
Shop (Ancillary Items) Services
User Profile Services

Reporting

Administration
Commercial
Finance
Flight Operations

Local Replicated Database

ALL Production Data

Reports (in ameliaRES)

Handled Alerts
Load Factor
Enplanement
Charges
Agency Charges
Agency Payments
Agency Bookings
Credit Card Usage
Company Payments
Company Payments - Grouped by Type
Company Billing
Company Pax Flights
Payments
Reservation Volumes
On Hold
Origin / Destination
Waitlist
Form of Payment
Passenger Statistics
Non-Commission / Non-Res Payment Report
Passenger Status
Flight Status
Quick Itinerary Report
Manifest by Aircraft
APIS
Ancillary
SSIM
Realized/Un-realized Revenue

amelia Exports

Charges
Payments
Outstanding
Outstanding (date range)
Agency Bookings
Agency Booking Statistics
Passenger List
Duplicate Credit Card Usage
Reservation Counts
Res Counts by Origin
Future-Flying Res Revenue
eNews e-mails
Monthly Res Count
User Permissions
Flight Info
Great Plains Revenue
Company Passenger Travel
Company Expiry
Fare Stats
Flight Revenue
Commission (Standard)
Commission (Account)
On Hold
Tax Exempt
Agent Booking Statistics
Flight Passenger
Cancelled After Flight Expiry
Reservation City Pair Counts
Fare Availability
Agency Info
Route Travel Options
Passenger Profile Data
Group Permissions
User Groups
Great Plains Cross-Check
Agency Booking Detailed Stats
Company Account Payments Report
Boarded Pax Charges
Company Information

Offline Reporting Database

PNR Add
PNR Updates
Payments and Refunds
Charges
Infants
Pax Adds
Pax Updates
SSR Adds
Company Accounts
Company Adds
Company Updates

NOTE

* denotes optional items that may not be included in the original contract.

Some items may incur implementation fees if done after initial installation.

Admin
	Local and Zulu time
	Airport Management
	Aircraft Model Definition
	Aircraft Tail Definition
	Seat Template Definition
	Multi Currency by conversion
	Multi Currency by fixed amount per currency
	Default Airport Currency	Allows the currency to default by departure airport
	Tax Administration	Define taxable and nontaxable settings
		Taxes applicable by departure airport
		Date-driven taxation
	Delay Code Definitions
	User Level Permissions	Module security per user
	Group Level Permissions	Preset system groups
		Airline can define groups
	Password Policies
	Agency Definitions	Agency Accounts
		Agency Commissions
		Agency Markup
		Agency Allowable Payment Methods
		Sub Agencies
		On hold time customized by agency
	Company/Corporate Client Definitions
		Company Accounts
		Account Check	The system verifies the account has enough credit to complete a booking
		Company Authorized Agencies
	Access Notes Definitions
	Baggage Charges	Charges by Weight
		Charges by Piece
		By Aircraft Model
		By Departure Airport
		By Arrival Airport
		By Level of Service
	Charges	Define unlimited charge types
		Define unlimited charges
		Charges applied manually
		Charges applied per reservation
		Charges applied per reservation per passenger
		Charges applied per segment
		Charges applied per segment per passenger
		Charges apply to certain passenger types	Adults, Children, Infants
		Charges applied per booking portal	Call Center, IBE, Travel Agency Portal, GDS
		Defined per city pair
	Discounts	Applied manually
		Automatic based on payment method
	Levels of Service	One-to-many	Economy, Business, etc
	Booking Codes	Up to 26 if published on GDS, unlimited within amelia
		Nest Ranking
		Theft, Serial and Parallel nesting
	Fare Class	Commission Definition	No Override: System defaults and agency commission settings will apply. No Commission: Non Commission-able fare. Commission Override%: % of commission to be applied, regardless of system defaults or agency commission structure.
		Restrictions	No Restrictions: No Restrictions applied on fare. Upgrade Required: Fare is only available during original booking process, not during subsequent edits. Modification Fees: Carries modification fees.
		Waitlists	Define if fare allows waitlists
		Non Revenue	For reporting purposes. This fare will be categorized as a Non Revenue fare.
		Auto Apply Charges	If enabled, surcharges that are setup to automatically apply to a reservation will apply to this Fare Class.
		Advanced Booking Days	The number of days before flight time this Fare Class must be booked
		Minimum Stay Over Days	On return fares the minimum days that the passenger must stay over before the return flight.
		Maximum Stay Over Days	On return fares the maximum days that the passenger is permitted to stay over before the return flight.
		Fare Types	Adult: Fare available to adults and children. Child: Fare available only to children. One Way: Fare available for 1 way or return bookings. Return: Fare available only to return bookings.
		Late Booking Override	Time restrictions can be overridden with proper permission.
		Secondary Selection Display	In the cal center the fare will only display when secondary fare is selected.
		Fare Visibility	Booking venues on which this Fare Class should be shown (Call Center, Internet and/or GDS).
		Fare Types	Confirmed, Stand-By and Loyalty
		Stay Over Days	The exact day(s) of the week that must be part of a stay over for this return fare to be selected.
		Loyalty Multiplier	Percentage of loyalty points given for this fare
		Seat Selection Charge	If enabled this allows for Seat Selection Charges to be set: All Charges: Booking Code and Seat Type Charges are COMBINED Booking Code Charges: Seat Type Charges are NOT included Seat Type Charges: Booking Code Charges are NOT included No Charges: NO Seat Selection Charges are included for this Fare Class
	Fare Setup	Fares defined by city pair	Can be defined in base currency and converted to others; or defined in each currency
		Sale date and time	Fares valid by booking date
		Travel date and time	Fares valid by travel date
		Promo Codes	Promo codes can be setup against specific fares
		Fare availability by payment method
		Company specific fares
		Private Fares	Negotiated fair value hidden from all users who do not have the associated permission
		Auditing
	Cancellation and Modification fees	Fee types	Cancellation, Modification, No Show and Name Change
		Defined per booking code
		Defined by time before flight
		Defined by route type	Domestic and International for example
		Value or Percentage based
		Defined per agency or system default
	Infants	Restrict the number of Infants per flight
		Ability to automatically add a charge to the adult associated with the infant
		Ability to have an infant boarding pass
	*APIS	APIS data collected
		APIS transfer to various authorities
	Commissions	Defined by agency or system default
		Defined by booking origin	Call center, IBE, GDS
		Charge Markups	Allows a handling fee to be applied for agency bookings
	Promo Codes	Discount based promo codes
		Fare based promo codes
		Promo code tracking and limited use	Promo codes can be allocated, meaning that usage can be tracked, and limits can be enforced as to how many times a promo code is used.
		Promo Code Batches	Promo code batches can be automatically generated. When automatically generated, promo codes are composed of a prefix (same prefix for all codes in the same batch), and randomly generated suffixes. At redemption, both prefix and suffix need to be entered.
		Defined by one to many city pairs
		Defined by one to many fare classes
		Booking date validity
		Flight Date Validity
	Inventory Allocation Templates		The ability to define allocation templates per aircraft model to easily apply to flights
	Fare Families		Bundle fares into unique categories for ease of booking
	*ameliaLOYALTY	Users can earn and redeem loyalty points
		Point multiplier by fare class
		Point value by city pair
		Allocate loyalty seats for redemption
	Passenger Profiles	The ability for passengers to create a login to the IBE
		Manage all of their bookings
		Pre-fill information for quicker bookings
		Store Loyalty Information
		Store Vouchers and Gift Certificates

	Seat Selection	Define chargeable and non-chargeable seats
		Define special seats (Bulkhead, Emergency Exit, etc)
		Seat Type Charges
		Available on Booking in Call Center	Specify a charge for a specific seat type (i.e. window, aisle, emergency exit, bulkhead, etc)
		Available on Edit in Call Center
		Available at Check-in
		Available at Boarding
		Available on IBE bookings
		Available on IBE edits
		Available on Kiosk Check-in
		Available on Self Check-in
		Ability to overwrite seat charge (with permission)
		Block Seat
		Adhoc block seat
		Passenger retains seat on an Aircraft swap
		Exception handling for passengers who could not retain seats
	ameliaSHOP/Requests/Ancillary	Items available at a flight level	Examples include meals, headphones, etc
		Items available at an airport/city level	Examples include Limousine, Lounge access, Wheelchairs, Hotel, etc
		Option for free sell or inventory control per item
		Available for one to many passengers on a reservation
		Notifications to supplier when items sold
		Notifications of low inventory
		Items can be chargeable or non-chargeable
		Setting per item when before flight time the item can no longer be offered
		Defined by Fare class
		SSR code sent on manifest and PNL
		Ability to define items per specific flights
		Special Change Fee	Purchased to waive certain change fees
		3rd Party Integration	Based on 3rd party technical documentation
	Prepaid Agency Accounts	Agencies can self register online	allows travel agencies to sign up and create an account automatically. Once the account is created, they are then able to deposit money and start creating reservations.
		Custom Agency Levels	Can provide different fares to agencies who provide higher prepayment
		Airline configures minimum deposit amount needed to open account
		Airline defines available payment methods
	Vouchers	Issue vouchers for payment	Used for promotions, compensations, etc
		Defined one to many fare class
		Defined one to many city pairs
		Defined one to many companies
		Bulk generation of vouchers
		Date-driven
	eNEWS	Ability for passenger profiles to opt in to an email mailing group
		Allows passengers to define interest so the airline can customize mail-outs to their preferences
	*Accounting Integration	amelia integrates with several accounting packages and can easily be adapted to integrate with most systems
	Seat Allocations	Allocate seats per level of service
		Allocate seats at a flight level
		Ability to allocate oversell amounts
		Ability to curtail seats
		Ability to hard block seats to agencies
		Auto release agency specific seats X hours before flight time
		Allocate seats at a booking code level
		Ability to manually close booking codes
		Ability to automate closing of booking codes
		Ability to roll allocations to different flights and dates
		Allocate by date
		Allocate by day of the week
		Allocation templates to reduce administration time
		Set allocations to apply and a specific date and time
		Audit
		Weight Zones
	Flight Booking Close	Ability to stop sales on a flight X hours before departure
	*Revenue Management	Integrates with Aviators RM
	Ticketing	Ticketless System	Record locator provided. Option for Interline e-Ticket.
	Cost Center	Tracking of various cost centers
	Passenger Import	PNL/ADL
		From file through API
	IR OPS Management	Passenger Protection	Referred to as "Bulk Move" in amelia
		Seating Protection	If possible seat is retained when flights moved
		Add-on protection	Retain ancillary purchases when moved to a flight, regardless if the new flight has the item available
		Flight Cancellation Alert Queue
		Passenger Notification Queue
		Ad hoc flight Creation
	Flight Blocking		Future Release
	Waitlist Management	Automated confirmation when seat becomes available
		Manual waitlist by priority
		Waitlist queue
Multi Airline Support	Flights	Flights noted with various airline codes
		Flights managed by master airline
		Sub-airline flight access X hours before departure	Allows sub-airline to still maintain day of ops
	Administration	All administration managed by master airline
	Reservations	Each sub-airline can create and manage bookings they create
		Option to not allow sub-airline to manage master bookings
	Web Presence	Each sub airline can have it's own branded website
No Fly Screening		Deny Boarding	Boarding is denied for passengers noted on the black list
Call Center Reservations	Quick Key enabled	Hot keys defined to limit the need for a mouse if the user desires
	Reservation Search	Reservation Number
		Last Name
		First Name
		Flight Date
		Departure Airport
	Advanced Search	Booking Date
		Booking Origin	Call Center, Web or GDS
		On Hold
		Ticket Number
		Locator Number
		Credit Card Number
		Phone Number
		Passport #
	Print List	Ability to print the search results
	Check Fares	Quickly locate available fares and their pricing for a specific city pair
	Multi-Reservation Support	Agents can have multiple reservations open at one time	Hot keys allow the user to switch between reservations quickly
	By Fare Bookings	Use to create a reservation by finding the lowest fare available.
	By Schedule Bookings	Use to create a reservation from a complete flight availability display.
	Standby Bookings	Use to make standby listings for either revenue standby passengers or space-available employee travel.
	Group Bookings
	Booking Features	One Way Bookings
		Return Bookings
		Open Return Bookings	When the return date is unknown
		Multi-Flight bookings	InteliSys' intelligent travel options algorithm will find all possible routings between two city pairs. The airlines can define allowable connections.
		Bookings by Level of Service
		Adult and Children bookings
		Return fares +/- days	For flex travellers the ability to show the best fares in a date range
		Promo Code	Apply a promo code to a booking
		Waitlisting	If a flight is sold out a passenger can book a full fare waitlist ticket. This will add the passenger to queue to be worked if space becomes available.
	Select Flight Available Data	Flight Number
		Aircraft Type
		Departure date and time
		Arrival Date and time
		Any connections required
		Available seats
		Available Infant seats
		Distance
		Flight time per leg
	Select Fare	All associated fare rules are displayed
		Adult or Child fare
		Loyalty Fares
		Secondary Fares
		Promo Code Fares
		Quote Details	Shows a full breakdown of charges
	Itinerary	Itinerary per passenger or per booking	Itineraries are customized to the clients look, feel and layout requests.
		Detailed itinerary
		Summary itinerary
		No figures itinerary
		View Itinerary
		Print itinerary
		Email itinerary
		Option to display terms and conditions with itinerary
		Multi-lingual itinerary
		Upcoming travel reminder	Itinerary sent to res owner X days before departure time
	Seat Selection	Select chargeable seat
		Select non-chargeable seat
		Override cost
	Ancillary Products and Services	Add chargeable airport item
		Add chargeable flight item
		Add non-chargeable airport item
		Add non-chargeable flight item
		Override cost
	Payment Methods	Credit Card
		Debit Card
		On Account
		Pre-paid account
		3rd Party Collection
		Voucher
		Cash/Cheque/Money Order
		e-Ticket
		Loyalty Points
		Pay Later
	Payments	Accept full payment
		Accept partial payment
		Payment per passenger
		Multiple payment methods per booking supported
		Payment by passenger
		Payment by company
		Payment by agency
		Payment by third party
		Payment date and time editable by permission
		Refund payment	Permission-based
		Print Payments
		Edit Payer
		Add and edit Purchase Order number
		Transfer credit	Transfer to another booking
		Create voucher	Credit a voucher for a credit on file
		Payment processing fees
	Charges	View all charges on a reservation
		View history of charges on a reservation
		Add new charges to a reservation
		Edit charges on a reservation
		Remove charges from a reservation
	Ticket Number	Manually assign a ticket number if desired
	Reservation Number	Numeric
		Alpha-Numeric	Future release
	Cancel Reservation	Cancel an entire booking
	Hold	Put a reservation on hold	Optional to have the system automate this process
		On Hold Expiry	If payment is not received by the on hold end date, the reservation is automatically cancelled
		Hold Before Flight Time	Flight cannot be put on hold X hours before flight time
		Automated email itinerary reminder	X hours before the hold expires a reminder email is sent to the agency or traveller
	Edit Route	Modify the routing without adding cancellation/modification fees.	Used for IROP situations
	Agency	Add or edit and agency on file for a reservation
	GDS Locator	If a booking originates from the GDS, the GDS locator number will be automatically captured
	GDS Message	View the raw GDS message for the booking
	Res Audit	All functions related to a reservation are audited and viewable.	New value, old value, time and date of change and user are stored
	View History	Display a high level history of the reservation based on user input
	Alt Loyalty ID	3rd party loyalty number
	Passengers	Retrieve passengers from previous bookings
		Add new passengers
		Edit Passenger details
		Add passengers to an existing reservation
		Cancel passenger of a reservation
		Split passenger to a new reservation
		Associate an infant with a passenger
		Capture APIS passenger for a passenger
		Airline defines mandatory and optional fields to capture per passenger
		Copy passenger details from one passenger to the next on a booking	This reduces data entry for family bookings where much of the information is the same
		Option to include passenger actual weight instead of standard weights
		Support VIP Passenger
	Reservation Segments	Add a new segment to a booking
		Edit an existing segment city pair
		Edit an existing segment date
		Cancel an existing segment
	Reservation Contact	Add a contact to a reservation	May or may not be a passenger on the reservation
		Edit a contact on a reservation
	Audit	Reservation	All reservation functions such as name changes, route changes, passenger changes, payment, etc
		Flight
		Fare
		Allocations
		Charge Override
Alerts/Queue	Reservation	Flight changes and cancellations
		Waitlist
		Hold Expiry
		GDS Exception
		Aircraft Equipment Change
		Passenger Protect
		Seat Selection
	Flight	Flight Tracking
		Tail Scheduling
		Day of Ops
		Non-Departed Flights
		Non-Arrived Flights
DCS	Certifications	Certified on various CUTE environments	Currently ARINC and AirIT. Ultra, Altea and SITA in progress.
	Check-in	Check-in by flight
		Check-in by reservation
		Check-in by scanning
		Check-in by Pass Number
		Check-in by Seat Number
		Check-in by Name
		Check-in All	Check-in all eligible passengers
		Displays flight time
		Displays Capacity
		Displays counts for passenger status	Confirmed, Waitlist, Standby, Checked in and boarded
		Displays flight baggage information	Pieces and weight
		Dynamic viewing for flight passengers	Confirmed, waitlist, standby, thru, by LOS, checked in, boarded, not checked in and no shows
		Save Gate Number
		Passenger list with passenger data	List of passenger data to be displayed is customizable per user
		Check-in passenger
		Add baggage	Automated or manual baggage tags
		Print Baggage Tags	IATA Standard with barcodes
		Remove Baggage
		Baggage Handling	Find, reroute, remove baggage from flight
		Print Boarding Pass	With barcode
		No Show passenger
		Change Remaining	Change the remaining segments of the selected passenger (and all other passengers on the same reservation).
		Change Segment	Change the current segment of the selected passenger (and all other passengers on the same reservation).
		Go Show	Add passengers to a flight
		Itinerary	View/Edit/Email itinerary from the DCS
		Charges	View/Edit/Add/Remove
		Shuttle Bus	Define what passengers require a shuttle bus between terminals
		View Reservation	Launch the reservation screen from check-in
		Working Manifest	Prints the manifest of all confirmed pax
		Load Summary	Report to aid in flight planning
		Print Manifest	Manifest of boarded passengers
		Manifest by Arrival	Manifest broken down by arrival airport
		Flight Notes	View or add notes on a specific flight
		Pre-Flight List	Email of a CSV file with all passenger data for the flight
		Connections Report	Displays possible connections to the current flight
		Manifest Control	Manage manifest sending through email and Type B
		Close Flight
		Print Ancillary Items Report
		Passport Scanning	Passenger APIS data uploaded through passport scan
	Passenger Data on Check-in	Passenger	Passenger’s name, in Last, First format.
		Needs	YES indicates a special needs passenger.
		Res#	Reservation Number
		From	Departure Airport
		To	Arrival Airport
		Leg#	Order of the current leg on the passenger’s reservation.
		Res Status	CONF Confirmed WAIT Waitlisted STBY Standby
		Pax Status	NOIN Not checked in CKIN Checked In BORD Boarded NOSH No Show
		Pass #	Boarding Pass number
		Ticket#	Ticket Number
		Bus	Shuttle Bus flag
		Company	Company associated to the passenger’s booking.
		Class	Fare Class
		Balance	Balance owing on for this passenger.
		Currency	Reservation’s Currency
		Seat #	Assigned Seat Number
		Bags	Number of bag for this passenger
		Weight	Total bag weight for this passenger.
		DOB	Date of Birth
		Infant	If a passenger has an infant associated with them, the infant’s name will appear in this column.
		Nationality	Nationality of the passenger
		ID #1	General purpose field #1
		ID #2	General purpose field #2
		E-Ticket	Y if the reservation was generated from an E-Ticket.
		E-Ticket #	E-Ticket number if applicable.
		Inf. E-Ticket#	Infant’s E-Ticket number if applicable.
		Home Phone	Home Phone number
		Mobile Phone	Mobile Phone number
		Passport	Passport number
		Passport Country	Country the passport was issued by.
		Passport Expiry	Passport expiry date
		APIS Required	Y if APIS information is required.
		APIS Entered	Y if APIS information was entered.
		Dest. Street	Destination Street Address (APIS)
		Dest. City	Destination City (APIS)
		Des. Prov	Destination Province/State (APIS)
		Dest. P. Code	Destination Postal/Zip Code (APIS)
		Dest. Country	Destination Country (APIS)
		Dest. Tel 1	Destination Phone Number #1 (APIS)
		Dest. Tel 2	Destination Phone Number #2 (APIS)
		Dest. Email	Destination Email Address (APIS)
		Gender	An icon notes Adult Male, Adult Female or Child
		Infant	An icon notes whether an infant is travelling with the passenger
		Baggage	Number of bags
		Ancillary Items
	Boarding	Board by flight
		Board by Scanning
		Board by Pass Number
		Board by Seat Number
		Board by Name
		Displays flight time
		Displays Capacity
		Displays counts for passenger status	Confirmed, Waitlist, Standby, Checked in and boarded
		Displays flight baggage information	Pieces and weight
		Dynamic viewing for flight passengers	Checked in and boarded
		Save Gate number
		Passenger list with passenger data	List of passenger data to be displayed is customizable per user
		Add baggage	Automated or manual baggage tags
		Remove Baggage
		Enplane Passenger
		Deplane Passenger
		Uncheck-in passenger
		Close Flight
		Print Ancillary Items Report
	Passenger Data on Boarding	Passenger	Passenger’s name, in Last, First format.
		Needs	YES indicates a special needs passenger.
		Res#	Reservation Number
		From	Departure Airport
		To	Arrival Airport
		Leg#	Order of the current leg on the passenger’s reservation.
		Res Status	CONF Confirmed WAIT Waitlisted STBY Standby
		Pax Status	NOIN Not checked in CKIN Checked In BORD Boarded NOSH No Show
		Pass #	Boarding Pass number
		Ticket#	Ticket Number
		Bus	Shuttle Bus flag
		Company	Company associated to the passenger’s booking.
		Class	Fare Class
		Balance	Balance owing on for this passenger.
		Currency	Reservation’s Currency
		Seat #	Assigned Seat Number
		Bags	Number of bag for this passenger
		Weight	Total bag weight for this passenger.
		DOB	Date of Birth
		Infant	If a passenger has an infant associated with them, the infant’s name will appear in this column.
		Nationality	Nationality of the passenger
		ID #1	General purpose field #1
		ID #2	General purpose field #2
		E-Ticket	Y if the reservation was generated from an E-Ticket.
		E-Ticket #	E-Ticket number if applicable.
		Inf. E-Ticket#	Infant’s E-Ticket number if applicable.
		Home Phone	Home Phone number
		Mobile Phone	Mobile Phone number
		Passport	Passport number
		Passport Country	Country the passport was issued by.
		Passport Expiry	Passport expiry date
		APIS Required	Y if APIS information is required.
		APIS Entered	Y if APIS information was entered.
		Dest. Street	Destination Street Address (APIS)
		Dest. City	Destination City (APIS)
		Des. Prov	Destination Province/State (APIS)
		Dest. P. Code	Destination Postal/Zip Code (APIS)
		Dest. Country	Destination Country (APIS)
		Dest. Tel 1	Destination Phone Number #1 (APIS)
		Dest. Tel 2	Destination Phone Number #2 (APIS)
		Dest. Email	Destination Email Address (APIS)
		Gender	An icon notes Adult Male, Adult Female or Child
		Infant	An icon notes whether an infant is travelling with the passenger
		Baggage	Number of bags
		Ancillary Items
Public Booking Site (IBE) New Bookings	Multi-lingual support
	Passenger Profile	Login to passenger account	Pre-fill passenger data, loyalty and manage bookings
	Booking Features	One Way Bookings
		Return Bookings
		Return fares +/- days	For flex travellers the ability to show the best fares in a date range
		Multi-Flight bookings	InteliSys' intelligent travel options algorithm will find all possible routings between two city pairs. The airlines can define allowable connections.
		Bookings by Level of Service
		Value Viewer	View the lowest fare in a calendar view for flexible travellers
		Promo Code	Apply a promo code to a booking
		Group Bookings
		Multi city pair bookings
	Select Flight Available Data (customizable per airline)	Flight Number
		Aircraft Type
		Departure date and time
		Arrival Date and time
		Any connections required
		Available seats	Options to show a threshold, actual numbers or hide
		Fare amounts
		Fare rules
	Passengers	Customizable optional and mandatory fields
		Option to include passenger actual weight instead of standard weights
		Support VIP Passenger
	Seat Selection	Select chargeable seat
		Select non-chargeable seat
	Ancillary Products and Services	Add chargeable airport item
		Add chargeable flight item
		Add non-chargeable airport item
		Add non-chargeable flight item
		Bundled with fare
	Payment	Accept full payment	All payment methods accepted by the airline and allowed by the user are displayed and available
		Accept on hold bookings	This is an option an airline can turn on or off
	Charges	Displays a full breakdown of all charges
	Itinerary	Printable online
		Email itinerary
		Multi-lingual itinerary
Public Booking Site (IBE) Passenger Profile Login Options	Multi-lingual support
	Book Flight	All book flight options noted above
	Edit Bookings (all items are permission driven)	Multi-lingual support
		Search for a past reservation based on certain criteria	Airline customizes the data fields for retrieval
		Edit Passenger	Change passenger personal information
		Add Passenger	Add a passenger to the reservation
		Change Passenger	Ability to do a name change.
		Contact Information	Edit contact information
		View Charges	View the details of the reservation charges
		View segments
		Cancel Reservation
		Add Segment
		Edit Segment
		Cancel Segment
		View Itinerary
		Email itinerary
		Multi-lingual itinerary
	Self Check-in	Retrieval criteria defined by airline
		Check-in one to many passengers on a booking
		Airlines sets hours before departure self check-in is permitted
		Select Seats
		Print Boarding Pass
		Email Boarding Pass
		Self Check-in email reminder
	Online Flight Status	Ability of the airline to allow passengers to query for current flight status with ETD and ETA
*Mobile Site	Multi-lingual support
	Book Flight	Select flight
		Enter passenger details
		Select Seat	Future release
		Select Add ons
		Payment
	Check-In
	Flight Status
*Mobile APP		Can be built by airline through amelia API	InteliSys can recommend preferred vendors
SMS Messaging	New booking	API to call a 3rd party web service of airline so airline can send SMS
	Booking edit	API to call a 3rd party web service of airline so airline can send SMS
	Booking cancel	API to call a 3rd party web service of airline so airline can send SMS
	Disruption	Done by airline through replicated database
Agency/Corporate Web Portal	Multi-lingual support
	Agency Profile	Login to agency account	Allows for agency commissions, reporting, search passengers, search reservations, manage sub agencies, make deposits
	Booking Features	One Way Bookings
		Return Bookings
		Return fares +/- days	For flex travellers the ability to show the best fares in a date range
		Multi-Flight bookings	InteliSys' intelligent travel options algorithm will find all possible routings between two city pairs. The airlines can define allowable connections.
		Bookings by Level of Service
		Value Viewer	View the lowest fare in a calendar view for flexible travellers
		Promo Code	Apply a promo code to a booking
		Group Bookings
		Search Passengers	Search previous passengers to easily add to the new reservation
	Select Flight Available Data (customizable per airline)	Flight Number
		Aircraft Type
		Departure date and time
		Arrival Date and time
		Any connections required
		Available seats	Options to show a threshold, actual numbers or hide
		Fare amounts
		Fare rules
	Passengers	Customizable optional and mandatory fields
		Option to include passenger actual weight instead of standard weights
		Support VIP Passenger
	Seat Selection	Select chargeable seat
		Select non-chargeable seat
	Ancillary Products and Services	Add chargeable airport item
		Add chargeable flight item
		Add non-chargeable airport item
		Add non-chargeable flight item
		Bundled with fare
	Payment	Accept full payment	All payment methods accepted by the airline and allowed by the user are displayed and available
		Accept on hold bookings	Airline can turn this on or off
	Charges	Displays a full breakdown of all charges
	Itinerary	Printable online
		Email itinerary
		Copy of email sent to passenger and agency
		Multi-lingual itinerary
	Edit Bookings (all items are permission driven)	Multi-lingual support
		Search for a past reservation based on certain criteria	Airline customizes the data fields for retrieval
		Edit Passenger	Change passenger personal information
		Add Passenger	Add a passenger to the reservation
		Change Passenger	Ability to do a name change.
		Contact Information	Edit contact information
		View Charges	View the details of the reservation charges
		View segments
		Cancel Reservation
		Add Segment
		Edit Segment
		Cancel Segment
		View Itinerary
		Email itinerary
		Multi-lingual itinerary
		Res Audit	View Res Audit
		Alerts	View alerts on their passengers reservations
		Deposit	Make deposits on their account
		Sub Agencies	Manage sub agency credits
			Manage sub agency balances
			Manage sub agency bookings
			Airline creates sub agencies
			Airline removes sub agencies
			Master agency creates sub agency - Future Release
			Master agency removes sub agencies - Future Release
		Company Information Report	View all transaction in a date range for the company. View credit information
		Company Payments Report	View all payments in a date range for the company
		Agency Payments Report	View all payments in a date range for the company
		Pax Segments Report	View all passenger segments made by an agency
	*Quick Res	A one-page booking site	Allows agencies and companies to quickly make bookings on a one page website
*GDS	Bookings	Type A Bookings
		EDIFACT Direct Connect Access
		EDIFACT Direct Sell
		E-Ticketing
		Type B Bookings
		ETL Messaging
	Interline/Codeshare	Inbound Interline E-Ticketing
		Interline Baggage	BSM/BRS Messages
		Thru Check-in
		Movement Messages
		Free Flow Codeshare Option 2 and Option 4
		Outbound Interlining - ameliaGATEWAY
	Passenger Messages	PNL Outbound
		PNL Inbound
		ADL Outbound
		ADL Inbound
		PRL Outbound
		PRL Inbound
		PFS Inbound
	Inventory	AVS
		AVS Recap
		EDIFACT Direct Connect Access
Flight Management	Route Management	Add a new route to your schedule
		Edit a route in your schedule
		Delete a route in your schedule
		Roll common routes from one date period to the next
		Split a route by day of the week or date range	This allows for seasonal support
		Build a schedule from a route template
	Flight Schedule	Add a flight for a specific date
		Edit a flight for a specific date
		Delete a flight
		Roll a single flight to another date range
		Apply an allocation template to a single flight
		SSIM Export
		Alternate airline code on flight
	Flight Watch	Add a same day flight
		Edit any flight information the day of
		Record the actual departure time out/off
		Record the actual arrival time in/on
		Record a flight delay
		Add/Edit crew assignments
		Flight Audit history
		Record flight notes
	Tail Scheduling	Gantt view of all the tails and their flights and non flying events
		Add/Edit/Cancel flights
		Reassign tails to flights
		Add a same day flight
		Edit any flight information the day of
		Record the actual departure time out/off
		Record the actual arrival time in/on
		Record a flight delay
		Add/Edit crew assignments
		Flight Audit history
		Record flight notes
		Compare flight schedule to actual flight times
		Monitor daily flights and react to delays and visual alerts
	*Dispatch Master Grid	Spreadsheet view of all the tails and their flights and non flying events
		Add/Edit/Cancel flights
		Reassign tails to flights
		Add a same day flight
		Edit any flight information the day of
		Record the actual departure time out/off
		Record the actual arrival time in/on
		Record a flight delay
		Add/Edit crew assignments
		Flight Audit history
		Record flight notes
		Compare flight schedule to actual flight times
		Monitor daily flights and react to delays and visual alerts
		Record radio logs
		Record dispatch notes
	*Planning Master Grid	Spreadsheet view of each virtual aircraft module
		Planning tail usage and assigning daily/weekly schedules for each tail
		Quickly assign entire daily schedules to a tail.
*API	Agency Account Services	Account Deposits
		Company Details
	Booking Services	Book Reservation
		Calculate Processing Fee
		Email Itinerary
		Get Agency Company List
		Get Airports
		Get Airports City Pair List
		Get Airports List
		Get Airports SSR Allocations
		Get Country List
		Get Currency List
		Get Flight SSR Allocations
		Get Level of Service List
		Get Payment Method Lists
		Get Payment Method List By CUrrency
		Get Province List
		Get Tax Configuration
		Get Travel Options
		Get Voucher
		Login User Profile
		Reservation Payments
		Group name import
		Charges
	DCS Services	Check-in
		Email Boarding pass
		Get Seat Map
		Set Seat Assignment
		Boarding
		Baggage
	Reservation Invoice Services	Get Reservations
	Reservation Payment Services	Calculate Processing Fee
		Get Currency List
		Get Payment Method List
		Reservation Payment
	Seat Assignment Services	Get Seat Map
		Set Seat Assignments
	Shop (Ancillary) Services	Get Airport Allocations
		Get Flight Allocations
		Get Purchased Items
		Purchase Items
		Remove Purchased Items
	User Profile Services	Add Profile Pax Association
		Add Profile Res Association
		Add User Profile
		Get Country List
		Get Profile List
		Get Profile Reservation List
		Get Province List
		Login User Profile
		Remove Profile Pax Association
		Update USer Profile
Reporting	Administration	Bulk Move Tracking	Shows bulk moved reservations with the flight changes for the selected bulk move date
	Administration	Charge Override	Displays all modified charges made by the selected user(s) to monitor possible system abuse.
	Administration	Message Logs	Shows a brief description of the alert message, who created it, when it was created, and the reservations affected.
	Administration	Name Change Report	Display the passengers that had their names changed on a reservation
	Commercial	AC Model Stats Report	Report shows statistics on Flight levels grouped by AC Model and flight number
	Commercial	Agency Bookings	Agency booking based on the creation date of the charges and the Agency(s) selected. Report would include adds and edits done to the passenger segment. Order by Reservation Number and Passenger Name.
	Commercial	Agency Charges	Shows a list of charges made by the selected agencies. The report is listed by agencies, date, and charge types.
	Commercial	Agency Information	Displays agency’s information by type
	Commercial	Agency Pax Segments	Shows Agency's Passenger Segments that were modified between the selected date range.
	Commercial	Agency Pax Segments Performance	Reports include any addition/modification done to the segment of the reservation for the selected date period. Displayed by Month, Week, or Day.
	Commercial	Agent Bookings Export	Shows agency booking for the selected date range with reservation's flight info
	Commercial	Average Fare Per Booking Code	Shows total of Booking Codes sold per city pair with its total and average amount per booking codes
	Commercial	BC Per Flight	List of how many booking codes were assigned, available, and sold per flight.
	Commercial	Booked Res Per Flight	This Report will return reservations from the chosen booking date until now for the flight number(s) between the flight dates range for the selected departure airport(s).
	Commercial	City Pair Charges	Shows reservation Charges for the selected charge date
	Commercial	Company Information	Agency is able to gather information on the companies they belong too.
	Commercial	Company Pax Flights	Report shows Company bookings. If the reservation has more than 1 payment, entries will duplicate
	Commercial	Custom Requirements	Displays all passenger info required for customs.
	Commercial	Day of Week Load Factor	Displays the percentage seats sold per flights per day of week.
	Commercial	Detailed Sales	Shows Passenger totaled charges for the selected charge type
	Commercial	Expired Bookings	List of reservation with balance due passed the hold date.
	Commercial	Fare Load Factor	List of flights including booking codes with check-in information
	Commercial	Flight Analysis Dep Date	Displays all reservations booked on the selected booking date for the selected flights between the selected flight date including the payments from the selected payment dates. You can also choose which currency you would like to view this report in.
	Commercial	Flight Date Charge Date	Shows total charges applied to all reservations for each month
	Commercial	Flight Date Charges	Displays transactions for the selected charge types for the selected date
	Commercial	Flight Information	Flight information with Fare class information
	Commercial	French Markup Commissions	Shows the commissions for the time frame selected in french
	Commercial	Load Factor	Shows the Check In’s passenger status for each flight
	Commercial	Management Statistics	Flight statistics displaying yesterday's information, along with 1 week from yesterday and 52 weeks from yesterday. Also displays flight dependency for the last 24 hours.
	Commercial	Markup Commissions	Shows the commissions for the time frame selected
	Commercial	Market Load Factor	Displays seats sold percentage for the selected flight date range and selected flight(s).
	Commercial	Non Pax Profile Average Fare	Displays the average fare per city pair for the selected date range for passengers that do not have a user profile.
	Commercial	OAG Data Request Schedule	OAG Schedules Information Request Form – Instructions
	Commercial	On Hold	Shows all pax on hold for each flight number departing on the selected Flight date range.
	Commercial	On Hold Booking Date	Shows all pax and their booking date for each Reservation Number.
	Commercial	Origin Destination	Shows total booking codes sold per city pair
	Commercial	Outstanding Balance flight Date	Shows all pax on hold for each flight number
	Commercial	Passenger Information	Shows passenger information per Country and Province
	Commercial	Passenger List	Shows the list of passengers per city
	Commercial	Passenger Service OTP	Shows the time of departure, arrival, and delay(s)s of each flight
	Commercial	Passenger Statistics	Shows the statistic of the selected flight with the Check In status
	Commercial	Passenger Status	Shows the status of all Passengers on each flight for the selected dates
	Commercial	Pax Flown	Displays the passenger name and how many time they have flown for the selected date range.
	Commercial	Pax Info Per Flight Nmbr	Passenger's Passport and Nationality Information Per Flight Number excluding cancelled reservations
	Commercial	Pax Profile Average Fare	Displays the average fare per city pair for the selected date range for passengers that have a user profile.
	Commercial	PNR Web Export	Displays PNR information on Legs that changed on the selected date.
	Commercial	Promo Code Usage Report	Displays promo codes which have been used
	Commercial	Reservation Volumes	Shows how many reservations and passengers were booked per city pair and how much money was made on them
	Commercial	SSR Airport Requirements	Shows the number of items purchased for the Airport for that day.
	Commercial	SSR Airport Allocation	Shows the number of each SSR item that was allocated per airport
	Commercial	SSR Flight Allocation	Shows the allocated SSR items per flight number
	Commercial	SSR Flight Requirements	Shows the list of items purchased by flight number
	Commercial	Statement Of Reservations	Shows Agency's passengers with their reservation charges
	Commercial	User Prof Addons Future Flying	Displays reservation information for passengers who purchased items between the date range for future flights (after tomorrow).
	Commercial	User Profile Bookings Trend	Pick a User profile /date and return all bookings broken down by segment with fare class and any add-ons purchased that is from the from date forward
	Commercial	User Profile Dep Flight Date	Displays all reservation information for the selected user profile for the selected date range.
	Commercial	User Profile Loyalty Miles	Displays loyalty information for the selected user profile.
	Commercial	Waitlist	Shows all passengers on waitlist with their route and contact information
	Finance	AC Pax Charge Report	AC Pax Charge Report based on flight dates.
	Finance	Agency Payments Performance	Shows all payments and refunds for the selected agencies for the selected charge date
	Finance	Agency Payments	Shows Payments made for the selected agencies' reservation for the selected payment date range.
	Finance	Charge Details by Charge Date	Displays all charge(s) created for the selected date range grouped on a reservation
	Finance	Comp Res Payments and Balance	List of company bookings and the listing of the passengers
	Finance	Company 0 Credit Limit	Displays the available Balance for Company(ies) with a 0 Credit Limit.
	Finance	Company Account Details	Display all the account transaction for the selected companies for the selected transaction dates
	Finance	Company Billing	Can be used as a support document for a company invoice. This report only shows the transaction that occurred in the date period. This report was built specifically for one of our clients that wanted to insert reservation details along with their company invoicing, and did not wish to generate itineraries. It will exclude all charges that fall outside of the billing period. Several business practices must be followed for this report to function.
	Finance	Company Billing - Late Payments	Return all company payments that occurred after the “to” date UTC where the charges were created between the “from” UTC and “to” UTC dates.
	Finance	Company Deposit	Shows Company Deposit (Credits) totaled per month for a year at a time. Credits are only payments made to Accounts.
	Finance	Company Payments	Payments made on a company reservation order by Company Name and Payment refund date.
	Finance	Company Payments by Type	Payments made on a company reservation grouped payment type.
	Finance	Company Payments Performance	Report includes any payment done selected date period.
	Finance	Company Web Portal Payment	List Company(ies) transactions made on the Web Portal.
	Finance	Credit Card Transaction	Displays all credit card transactions.
	Finance	Flight Revenue	Displays a report for all charges
	Finance	Flight Revenue Breakdown	Displays a report for all charges for Reservations
	Finance	Form Of Payment	Shows Passenger’s payment and the charges per flight
	Finance	Multiple Currency Payment Date	Displays all reservations with how many pax on which fare along with currency conversions
	Finance	Pax Cnx Legs Per Flight Date	Shows how many legs per flight date that were cancelled before the flight date for the selected flight date range.
	Finance	Pax Legs Per Flight Date	Shows how many legs per flight date that were created for the selected flight date range
	Finance	Payments	Displays payments of the selected type made between the selected date range for the selected Base Airport.
	Finance	Res Volume And Charges	Displays charges charged before the selected From Date for selected flight date range
	Finance	Sales Tax Report	Report shows a list of reservations with the total of charges that were charged with the selected tax between the selected date range
	Finance	Vouchers Created	Report of the vouchers left and the date they expire
	Finance	Vouchers Redeemed	Report of vouchers redeemed with the passenger's flight info
	Flight Operations	Air Time Detail	Detailed report displaying air time for selected flights.
	Flight Operations	Air Time Summary	Summary report displaying air time for selected flights.
	Flight Operations	Aircraft Pax Manifest	List of passenger on each flight.
	Flight Operations	Aircraft summary	Report displaying the Aircraft's tails and flights assigned.
	Flight Operations	Airport Landings	Summary report displaying flight information per Arrival Airport.
	Flight Operations	DePlanement	Used to determine how many passengers to expect to arrive.
	Flight Operations	Detailed OTP Report	A detailed report of late or early flights with reasons for delay
	Flight Operations	EnPlane Deplane Counts	Report that displays flights with how many seats sold along with how many enplaned for the selected date
	Flight Operations	EnPlanement	Used to determine how many passengers to expect to depart.
	Flight Operations	Flight Status	Shows the status (selected) of each flight (selected)
	Flight Operations	Manifest by AC	List of passengers
	Flight Operations	Summary OTP Report	A summary of flights late or early per delay code
*Local Replicated Database		All production data	A near real-time copy of the production database that can be fully utilized by the airline.
ameliaRES Reports
		Handled Alerts	Report showing all handled alerts by username and date range
		Load Factor	The load factor by flight and date
		Enplanement	Report showing total passenger counts of enplaning or deplaning passenger by airport
		Charges	Report of all charges the are recorded by date range
		Agency Charges	Total charges by charge type listed by sales channel for each agency
		Agency Payments	Report listing all payments collected by each agency grouped by payment type
		Agency Bookings	Report showing fare and charges grouped by agency and date
		Credit Card Usage	List of all transactions for a credit card number
		Company Payments	Transaction list for a company charge account
		Company Payment - Grouped by Type	Transaction payments grouped by type and company
		Company Billings	Report showing fare and charges grouped by company and date
		Company Pax Flights	List of passenger grouped by flight and company
		Payments	Payment report generator that allows the user to select payment, user, date, passenger etc..
		Reservation Volumes	Report showing the reservation counts by date range
		On Hold	Reports all reservation that are on hold between two dates
		Origin - Destination	Report showing the number of passengers booked grouped by day of the week and fare class
		Waitlist	Reports showing all waitlisted reservation for a group of flights
		Form of Payment	Report showing a breakdown of all the charges for passenger on a flight grouped by the form of payment
		Passenger Statistics	Report showing the passenger count in each status (checked in, confirmed, waitlisted stby boarded), grouped by flight and departure and arrival.
		Non Commission Non Res Payment Report	Payment report for other type of payment transactions such as pre paid account transactions.
		Passenger Status	A report showing the passengers in any check in status grouped by status (confirmed, checked in, boarded)
		Flight Status	A report showing the flights in any status grouped by status (open, closed, cancelled)
		Quick Itinerary Report	Quickly reprint any itinerary by reservation number
		Manifest by Aircraft	Report the manifest for an entire aircraft flying schedule for a day
		APIS	Report showing the apis information for any flight
		Ancillary	Report purchased ancillary items for a flight or an airport for any date
		SSIM	Create an exportable SSIM flight for any route or the entire schedule
		Realized/Unrealized Revenue	Report details on realized or unrealized revenue and customizable by charge type, payment and many more options.
amelia Exports
		Charges	CSV export of all charges created in a date range
		Payments	CSV export of all payments created in a date range
		Outstanding	CSV export of any reservation that if over or under paid
		Outstanding (Date Range)	CSV export of any reservation that if over or under paid in a date range
		Agency Bookings	CSV export of any agency booking in a date range
		Agency Booking Statistics	CSV export of booking statistics for any agency
		Passenger List	CSV export of a passenger manifest for a flight
		Duplicate Credit Card Usage	CSV export of duplicate credit card usage for a date range
		Reservation Counts	CSV export of the reservation counts by date
		Res Counts by Origin	CSV export of reservation counts grouped by airport
		Future-Flying Res Revenue	CSV export of the reservation charges for any flight in the future
		E-News Emails	CSV export of the e-news subscribers email addesses
		Monthly Res Count	CSV export of monthly reservation counts
		User Permissions	CSV export of the users and their assigned permissions
		Flight info	CSV export of the basic flight information by date range
		Great Plains Revenue	CSV export of the great plains integration package
		Company Passenger Travel	CSV export of the list of passenger by company and date range
		Company Expiry	CSV export of the company rates that are expiring between a date range
		Fare Stats	CSV export of the fare statistics, charge stats grouped by fare type, route and date
		Flight Revenue	CSV export of the charges associated with a flight
		Commission (Standard)	CSV export of the commission and reservation details grouped by agency
		Commission (Account)	CSV export of the commission and reservation details grouped by agency that have been deposited to an account
		On Hold	CSV export of all the reservations that are on hold between a date range
		Tax Exempt	CSV export of all the reservations and passenger that were marked as tax exempt.
		Agent Booking Statistics	CSV export of the agent/user booking statistics between a date range
		Flight Passenger	CSV export for the passenger information on a flight
		Cancelled After Flight Expiry	CSV export of any cancellations after a flight ETD
		Reservation City Pair Counts	CSV export of the reservation counts grouped by city pair
		Fare Availability	CSV export of the fare availability grouped by city pair and date range
		Agency Info	CSV export of the agency address and details
		Route Travel Option	CSV export of travel options based on the routes
		Passenger Profile Data	CSV export of the passenger profile data
		Group Permissions	CSV export of the group permissions
		User Groups	CSV export of the users that belong to each group
		Great Plains Cross Check	CSV export to cross check the Great Plains integration exports
		Agency Booking Detailed Statistics	CSV export of the agency booking details
		Company Acc Payments Report	CSV export of the company account payments between a date range
		Boarded Pax Charge	CSV export of the passengers, route and charge totals for passengers that are boarded between a date range.
		Company Information	CSV export of the company address and details
Offline Reporting Database		PNR Add
		PNR Updates
		Payments and Refunds
		Charges
		Infants
		Passenger Adds
		Passenger Updates
		SSR Adds
		Company Accounts
		Company Adds
		Company Updates
*Other Modules	ameliaCARGO
*Optional items which may not be included in original contract
Some items may incur implementation fees if done after initial installation.