These steps show the ARINC iMUSE platform, but the basic idea is the same for all CUTE providers at various airports.
Select your airline from the CUTE Application Screen
When you first turn on a CUTE workstation you will be presented with a list of airlines and applications. Select your airline or application from the list.
Login with your Airport-provided Workstation Credentials
Once you have selected the airline/application you want to start you will be asked to provide credentials that were provided by the airport. To be clear, these are NOT your amelia login credentials.
Launch the Application
After you have logged in with your airport-provided credentials you will likely see a list of applications you can launch. Select "amelia" or "amelia Checkin" or whatever the airport has named the application
Login to the ameliaRES Portal
Once you have selected the ameliaCHECKIN application you should be presented with the same portal login screen that you would see at any non-CUTE workstation. However, you will also see a small window open that shows the connection status of the various printers and scanners that are connected to the CUTE workstation. At this point it will show them all with an "Unknown" status. That is fine. If this window does not open then you need to contact airport tech support. Without this window no printer or scanner hardware will work in ameliaRES (at the CUTE airport).
Login to ameliaRES
Login to the amelia portal as you normally would with your amelia login credentials. You will be presented with your list of amelia applications. Click on the appropriate application to connect.
Select the Appropriate Airport
When ameliaRES starts you should be presented with the user preferences screen and select the airport you are working from. It is imperative that you select the CUTE airport you are working from in this screen. If you pick any other airport you will still be able to work in amelia and checkin passengers, but no airport specialized printers will be mapped including the ATB and BTP printers.
Once you click save on this screen, assuming you picked a CUTE airport from the drop down, your ATB and BTP printers will be mapped. Often you will hear some beeping noises from the printers as logos and PECTABs are loaded into the printers.
Confirm Printers are Mapped
There are two primary areas you can look to confirm the printers are mapped:
The little window that opened when you logged into the CUTE application shows the status of connected peripherals. If you open that window again (you may need to use ALT+TAB to open the window if it is now hidden) you should see that the ATB and BTP printers are showing "Online" (don't worry if the other devices still show "Unknown").
Also, ameliaRES will show your devices in the lower status bar. You should see "BTP1: ONLINE ATB1: ONLINE". Double clicking on this area of the status bar also opens up an additional window in ameliaRES:
This window shows a bit more detail on the connected devices. It also has a "Reset Terminal" button that can be used to force the printers to reconnect. This can be useful in some troubleshooting situations.
If your printers are not showing online or you do not see the "Devices" section in the lower status bar in amelia then the ATB and BTP printer at the CUTE workstation will not work. Please look at the CUTE Troubleshooting Guide for further help.
Exit the Application
Once you are done with ameliaRES, be sure to exit the application and logout of the CUTE workstation such that you are returned to the CUTE application selection screen
