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- Local and Zulu Time
- Airport Management
- Aircraft Model Definition
- Aircraft Tail Definition
- Seat Template Definition
- Multi-Currency by Conversion
- Multi-Currency by fixed amount, per Currency
- Default Airport Currency
- Allows Currency to default by Departure Airport
- Tax Administration
- Define taxable and non-taxable settings
- Taxes applicable to Departure Airport
- Date-driven Taxation
- Delay Code Definition
- User-Level Permissions
- Module security per User
- Group-Level Permissions
- Preset System Groups
- Airline can define Groups
- Password Policies
- Agency Definition
- Agency Accounts
- Agency Commissions
- Agency Markup
- Agency Allowable Payment Methods
- Sub Agencies
- On Hold time customized by Agency
- Company/Corporate Client Definition
- Company Accounts
- Account Check - System verifies account has enough credit to complete booking.
- Company-Authorized Agencies
- Access Notes Definition
- Baggage Charges
- Charges by Weight
- Charges by Piece
- by Aircraft Model
- by Departure Airport
- by Arrival Airport
- by Level of Service
- Charges
- Define unlimited Charge Types
- Define unlimited Charges
- Charges applied manually
- Charges applied per reservation
- Charges applied per reservation, per passenger
- Charges applied per segment
- Charges applied per segment, per passenger
- Charges applied to certain Passenger Types - Adults, Children, Infants
- Charges applied per Distribution/Sales Channel - Call Center, IBE, Travel Agent portal, GDS
- Defined per City Pair
- Discounts
- Applied manually
- Applied automatically based on Payment Method
- Levels of Service
- One-to-Many - Economy, Business, etc.
- Booking Codes
- Up to 26 if published to GDS, unlimited in amelia
- Nest Ranking
- Theft, Serial, and Parallel nesting
- Fare Class
- Commission Definition
- No Override - System defaults and and Agency commission settings will apply.
- No Commission - Non-Commission fare
- Commission Override % - Percentage (%) commission to apply, regardless of system defaults of Agency commission structure.
- Restrictions
- No Restrictions - No restrictions on Fare
- Upgrade Required - Fare only available during booking, and NOT during subsequent edits.
- Modification Fees - Carries Mod Fees
- Waitlists - Define if wait-listing is allowed.
- Non-Revenue - Fare can be categorized as Non-Revenue (for Reporting purposes).
- Auto-Apply Charges - If enabled, Charges that apply automatically per reservation apply to this Fare Class.
- Advance Booking Days - Number of days before departure Fare Class must be booked.
- Min. Stay Over Days - On return fares, minimum # of days passenger must stay over (before return flight).
- Max. Stay Over Days - On return fares, maximum # of days passenger can stay over (before return flight).
- Fare Types
- Adult - available to Adults and Children
- Child - available to Children ONLY
- One Way - available for one-way or return bookings
- Return - available for return bookings ONLY
- Late Booking Override - Time restrictions can be overridden (with proper Permission)
- Secondary Selection Display - For Call Center, Fare Class only displays when secondary fare is selected.
- Fare Visibility - Distribution Channels where Fare Class is visible (Call Center, Internet, GDS)
- Fare Types
- Confirmed
- Standby
- Loyalty
- Stay Over Days - Days of the Week that must be included in the stay over (for Return fares).
- Loyalty Multiplier - Multiplier applied to Loyalty Points accrual (can be positive - ie. 150%, or negative - ie. 75%).
- Seat Selection Charges - Allows Seat Selection Charges (if enabled) to be set:
- All Charges - Booking Code and Seat Type charges are COMBINED.
- Booking Code Charges - Seat Type charges NOT included.
- Seat Type Charges - Booking Code charges NOT included.
- No Charges - No Seat Selection Charges for this Fare Class.
- Commission Definition
- Fare Setup
- Fares defined by City Pair - Can be defined in each currency OR defined in base currency (and converted to others).
- Sale date/time - Fare valid by booking dates
- Travel date/time - Fare valid by travel dates
- Promo Codes - Promo Codes can apply to specific Fares
- Fare Availability by Payment Method
- Company-specific Fares
- Private Fares - Negotiated Fare amount/value hidden from users without associated Permission
- Auditing
- Cancellation and Modification Fees
- Fee Types - Cancellation, Modification, No Show, Name Change
- Defined per Booking Code
- Defined by time before flight
- Defined by Route Type - ie. Domestic, International
- Value or Percentage-based
- Defined per Agency, or system defaults
- Infants
- Restrict number of Infants per flight
- Ability to automatically add a charge to adult pax with Infant
- Abiity to print Infant Boarding Pass
- * APIS
- APIS data collected
- APIS transfer to various authorities
- Commissions
- Defined by Agency, or system defaults
- Defined by Distribution Channel (Call Center, Internet, GDS)
- Charge Markups - Allows a handling fee to applied to Agency bookings.
- Promo Codes
- Discount-based
- Fare-based
- Tracking and Limited Use - Promo Codes can be allocated, their usage tracked, and limits (how many times a code can be used) enforced.
- Promo Code batches - Codes can be batched / automatically generated; auto-generated codes are composed of a prefix (same prefix for all codes in the batch) and a random suffix. For redemption, both the prefix and suffix are required.
- Defined by one-to-many City Pairs
- Defined by one-to-many Fare Classes
- Bookind Date validity
- Flight Date validity
- Inventory Allocation Templates
- Ability to define Allocation Templates by aircraft model, to easily apply to flights.
- Fare Families
- Bundle Fares into unique categories for ease of booking.
- * ameliaLOYALTY
- Users can earn and redeem loyalty points.
- Point Multiplier by Fare Class
- Point Value by City Pair
- Allocate Loyalty seats (for redemption)
- User Profiles
- Ability for passengers to create an IBE login
- Pax can manage their bookings
- Pre-filled info for quicker bookings
- Loyalty info is stored.
- Vouchers and Gift Certificates are stored.
- Seat Selection
- Define chargeable and non-chargeable Seats
- Seat Type Charges - Specify charges for a type of seat (window, aisle, emergency exit, bulkhead, etc).
- Available when booking in Call Center
- Available at Check-in
- Available at Boarding
- Available on IBE bookings
- Available on IBE edits
- Available on Kiosk Check-in
- Available at Online Check-in
- Ability to override Seat Charge (with Permission)
- Block Seat
- Ad hoc Block Seat
- Aircraft swap - Pax retains seat
- Exception Handling (for seats that could not be retained)
- Shop / Ancillary Items / Add-Ons
- Items available at Flight / City Pair level - ex: meals, pre-paid baggage, headphones, etc.
- Items available at Airport level - ex: limousine, lounge access, wheelchair, hotel room, etc.
- Free-sell or Inventory Control (per item) options
- Available to one-to-many Pax on a reservation
- Notification to supplier when items sold
- Notification of low inventory
- Items can be chargeable or non-chargeable
- Not available X hours before flight setting (per item)
- Defined by Fare Class
- SSR code sent on Manifest and PNL
- Ability to allocate items to specific flights
- Special Change Fee - Purchase to waive certain Change Fees
- 3rd-party Integration - based on third party's technical documentation
- Prepaid Agency Accounts
- Agencies can self-register online - Allows easy account creation. Once signed up, Agency can deposit funds and start booking.
- Custom Agency levels - Airline can provide different Fares to Agencies that provide higher pre-payment.
- Configure minimum Deposit amount (to open account)
- Define available Payment Methods
- Vouchers
- Issue Vouchers for payment - Used for promotions, compensation, etc.
- Define one-to-many Fare Class
- Define one-to-many City Pairs
- Define one-to-many Companies
- Bulk Generation (of Vouchers)
- Date-driven
- eNews
- Ability for pax with a profile to opt-in to email group.
- Allows passengers to define interests so airline can customize email to preferences.
- * Accounting Integration
- amelia integrates with several accounting packages, and can be adapted to integrate with others.
- Seat Allocations
- Allocate seats per Level of Service
- Allocate seats at Flight level
- Allocate Oversell amounts
- Ability to curtail seats
- Ability to hard-block seats to Agencies
- Auto-release Agency-specific seats X hours before flight
- Allocate seats at Boocing Code level
- Ability to manually close Booking Codes
- Ability to automate closing of Booking Codes
- Ability to roll allocations (to future flights/dates)
- Allocate by Date
- Allocate by Day of Week
- Allocation Templates to reduce management time/effort
- Roll Allocations - apply to specific date/time
- Audit
- Weight Zones
- Flight Booking Close
- Ability to stop sales X hours before flight
- * Revenue Management
- Integrates with Aviator RM
- Ticketing
- Ticket-less system - Record Locator provided (option for Interline e-Ticket).
- Cost Centers
- Apply Cost Centers to reservations for tracking.
- Passenger Import
- PNL/ADL
- From file, via API
- IROPS Management
- Passenger Protection - Referred to as Bulk Move in amelia.
- Seating Protection - Seats retained if possible.
- Add-On Protection - Ancillary purchases retained, regardless of allocation/availability.
- Flight Cancellation Alert Queue
- Passenger Notification Queue
- Ad hoc Flight Creation
- Flight Blocking (future release)
- Waitlist Management
- Automated confirmation when seat becomes available
- Manual Waitlist by Priority
- Waitlist Queue
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- Administration
- Bulk Move Tracking - Shows bulk-moved reservations with the flight changes for the selected Bulk Move date.
- Charge Override - Displays all modified charges made by the selected user(s) to monitor possible system abuse.
- Message Logs - Shows a brief description of the alert message, who created it, when it was created, and the reservations affected.
- Name Change Report - Display the passengers that had their names changed on a reservation.
- Commercial
- AC Model Stats Report - Shows statistics on Flight Levels grouped by AC Model and flight number.
- Agency Bookings - Agency bookings based on the creation date of the Charges and the Agency(s) selected. Report includes adds and edits done to the passenger segment. Ordered by Reservation Number and Passenger Name.
- Agency Charges - Shows a list of charges made by the selected agencies. The report is listed by agencies, date, and charge types.
- Agency Information - Displays agency’s information, by Agency Type.
- Agency Pax Segments - Shows Agency's Passenger Segments that were modified between the selected date range.
- Agency Pax Segments Performance - Report includes any addition/modification done to the segment of the reservation for the selected date period. Displayed by Month, Week, or Day.
- Agent Bookings Export - Shows agency bookings for the selected date range with reservation's flight info.
- Average Fare per Booking Code - Shows total of Booking Codes sold per city pair with its total and average amount, per Booking Code.
- BC per Flight - List of how many Booking Codes were assigned, available, and sold per flight.
- Booked Res per Flight - Returns reservations from the chosen booking date until now for the Flight Number(s) between the Flight Dates range for the selected Departure Airport(s).
- City Pair Charges - Shows reservation Charges for the selected charge date.
- Company Information - Agency can gather information on the Companies they belong too.
- Company Pax Flights - Report shows Company bookings. (* If reservation has more than 1 payment, entries will duplicate.)
- Customs Requirements - Displays all passenger info required for Customs.
- Day of Week Load Factor - Displays the percentage of seats sold per Flight per Day of Week.
- Detailed Sales - Shows passenger-totaled charges for the selected Charge Type.
- Expired Bookings - List of reservations with Balance Due past Hold Date.
- Fare Load Factor - List of flights including Booking Codes with check-in information.
- Flight Analysis Dep Date - Displays all reservations booked on the selected booking date for the selected flights between the selected flight date including the payments from the selected payment dates. You can also choose which currency you would like to view this report in.
- Flight Date Charge Date - Shows total Charges applied to all reservations for each month.
- Flight Date Charges - Displays transactions for the selected Charge Types, for the selected date.
- Flight Information - Flight information with Fare Class info.
- French Markup Commissions - Shows Commissions for the time frame selected (in French).
- Load Factor - Shows the Check Ins / Passenger Status for each flight.
- Management Statistics - Flight statistics displaying yesterday's information, along with 1 week from yesterday and 52 weeks from yesterday. Also displays flight dependency for the last 24 hours.
- Markup Commissions - Shows Commissions for the time frame selected.
- Market Load Factor - Displays seats sold percentage for the selected flight date range and selected flight(s).
- Non Pax Profile Average Fare - Displays the average fare per city pair for the selected date range for passengers without a User Profile.
- OAG Data Request Schedule - OAG Schedules Information Request Form – Instructions
- On Hold - Shows all pax On Hold for each flight number departing in the selected Flight Date range.
- On Hold Booking Date - Shows all pax and their booking date for each Reservation Number.
- Origin / Destination - Shows total Booking Codes sold per city pair.
- Outstanding Balance Flight Date - Shows all pax On Hold for each flight number.
- Passenger Information - Shows passenger information per Country and Province.
- Passenger List - Shows the list of passengers per city.
- Passenger Service OTP - Shows the time of departure, arrival, and delay(s) of each flight.
- Passenger Statistics - Shows the statistic of the selected flight with the Check In status.
- Passenger Status - Shows the status of all Passengers on each flight for the selected dates.
- Pax Flown - Displays the passenger name and how many times they have flown for the selected date range.
- Pax Info per Flight Number - Passenger's Passport and Nationality Information per Flight Number, excluding cancelled reservations.
- Pax Profile Average Fare - Displays the average fare per City Pair for the selected date range for passengers with a User Profile.
- PNR Web Export - Displays PNR information on Legs that changed on the selected date.
- Promo Code Usage Report - Displays Promo Codes that have been used.
- Reservation Volumes - Shows how many reservations and passengers were booked per city pair and how much money was made on them.
- SSR Airport Allocation - Shows the number of each SSR item that was allocated per Airport.
- SSR Airport Requirements - Shows the number of items purchased for the Airport for that day.
- SSR Flight Allocation - Shows the allocated SSR items per Flight Number.
- SSR Flight Requirements - Shows the list of items purchased by Flight Number.
- SSR City Pair Allocation - Shows the allocated SSR items per City Pair.
- SSR City Pair Requirements - Shows the list of items purchased by City Pair.
- Statement of Reservations - Shows Agency's passengers with their reservation charges.
- User Profile Add-Ons Future Flying - Displays reservation information for passengers who purchased items between the date range for future flights (after tomorrow).
- User Profile Booking Trends - Pick a User Profile/Date and return all bookings broken down by segment with Fare Class and any add-ons purchased (ie. from the From date forward).
- User Profile Dep Flight Date - Displays all reservation information for the selected User Profile for the selected date range.
- User Profile Loyalty Miles - Displays loyalty information for the selected user profile.
- Waitlist - Shows all passengers on Waitlist with their route and contact information.
- Finance
- AC Pax Charge Report - AC Pax Charge Report based on flight dates.
- Agency Payments Performance - Shows all payments and refunds for the selected Agencies, for the selected Charge Date.
- Agency Payments - Shows Payments made for the selected Agencies' reservation for the selected Payment Date range.
- Charge Details by Charge Date - Displays all charge(s) created for the selected date range, grouped on a reservation.
- Company Res Payments and Balance - List of company bookings, and the listing of passengers on those reservations.
- Company 0 Credit Limit - Displays the available Balance for Companies with a 0 (zero) Credit Limit.
- Company Account Details - Display all the account transaction for the selected Companies, for the selected transaction dates.
- Company Billing - Can be used as a support document for a company invoice. This report only shows the transactions that occurred in the date period. This report was built specifically for one of our clients that wanted to insert reservation details along with their company invoicing, and did not wish to generate itineraries. It will exclude all charges that fall outside of the billing period. Several business practices must be followed for this report to function.
- Company Billing - Late Payment - Return all company payments that occurred after the “To” date UTC, where the charges were created between the “From” UTC and “To” UTC dates.
- Company Deposit - Shows Company Deposits (Credits) totaled per month for a year at a time. Credits are only payments made to Accounts.
- Company Payments - Payments made on a company reservation, ordered by Company Name and Payment refund date.
- Company Payments by Type - Payments made on a company reservation, grouped payment type.
- Company Payments Performance - Report includes any payment done in the selected date period.
- Company Web Portal Payment - List Company(ies) transactions made on the Web Portal.
- Credit Card Transactions - Displays all credit card transactions.
- Flight Revenue - Displays a report for all Charges.
- Flight Revenue Breakdown - Displays a report for all Charges on reservations.
- Form of Payment - Shows Passenger’s payment and Charges per flight.
- Multiple Currency Payment Date - Displays all reservations with how many pax on which Fare, along with currency conversions.
- Pax Cnx Legs per Flight Date - Shows how many legs per flight date that were cancelled before the Flight Date, for the selected Flight Date range.
- Pax Legs per Flight Date - Shows how many legs per Flight Date, that were created for the selected Flight Date range.
- Payments - Displays payments of the selected type made between the selected date range for the selected Base Airport.
- Res Volume and Charges - Displays Charges charged before the selected From Date for the selected Flight Date range.
- Sales Tax Report - Report shows a list of reservations with the total of Charges that were charged with the selected tax, for the selected date range.
- Vouchers Created - Report of the Vouchers left and the date they expire.
- Vouchers Redeemed - Report of Vouchers redeemed, with the passenger's flight info.
- Flight Operations
- Air Time Detail - Detailed report displaying Air Time for selected flights.
- Air Time Summary - Summary report displaying Air Time for selected flights.
- Aircraft Pax Manifest - List of passengers on each flight.
- Aircraft Summary - Report displaying Aircraft's tails and flights assigned.
- Airport Landings - Summary report displaying flight information per Arrival Airport.
- Deplanement - Used to determine how many passengers are expected to arrive.
- Detailed OTP Report - A detailed report of late or early flights with reasons for delay.
- Enplane/Deplane Counts - Report that displays flights with how many seats sold, along with how many enplaned for the selected date.
- Enplanement - Used to determine how many passengers are expected to depart.
- Flight Status - Shows the status (selected) of each flight (selected).
- Manifest by Aircraft - List of passengers
- Summary OTP Report - A summary of flights late or early, per delay code.
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