An email feature has been added to our Voucher functionality. For any IROPS situation (such as a delay), vouchers can be issued to all passengers on an affected flight - using Flight Watch, Flight+, or from the Check In form (each of these requires the user to be granted the appropriate Permission). Email templates can be created and assigned to easily communicate voucher issuance.
Figure: Vouchers - Email
An audit trail is available, as well. To access this, just click the Audit button (with the voucher in question selected) on the Voucher Instance form.
Figure: Voucher Instance - Audit
From Check In, access the Voucher Issuance form using the CTRL + SHIFT keyboard combo (click the button, or just use CTRL+SHIFT+X).
Figure: Check In - Issue Voucher button
Figure: Voucher Issuance form
NOTE: Please contact your account manager to enable this feature.
Permissions
New permissions have been added to allow for this functionality. They are:
- Reservations → Administration → Vouchers → Email
- Flight Operations → Flight Watch → Flight Watch - Issue Vouchers
- Reservations → Operations → Check In → Check In Issue Vouchers - Access