In some cases it can be useful to test the CUTE scanners with a variety of document and barcode types. This document will show how to test the CUTE scanners in ameliaRES using a variety of document formats, even those not produced from ameliaRES or InteliSys clients.
Step-by-step guide
- Log into ameliaRES and ensure your devices are all mapped (See the following article for these steps: Logging in to ameliaRES from a CUTE Workstation)
- Ensure you have selected a CUTE-enabled airport when prompted in the User Preferences screen after login:
- Click on the Utilities menu, then CUTE Tools. This will open the CUTE Tools and Settings screen. If you do not see this menu item available the it is likely that CUTE is not configured for your system. Contact InteliSys Support for assistance.
- The CUTE Tools and Settings screen provides some basic information on your current CUTE configuration. It will also show any errors and events related to the CUTE system.
- For now, click on the Tools button, then Diagnostics in the menu that appears. This will open the CUTE Diagnostics screen.
- Leave all options at their default values. Now scan any document. For example a barcode on a boarding pass or an ameliaRES Itinerary barcode or a baggage tag. If your workstation is configured with a passport reader you can scan that. The scanned data should appear in a diagnostic format on the screen
- Even barcodes and document types not supported by ameliaRES can be scanned and their data viewed via this screen
- Leave all options at their default values. Now scan any document. For example a barcode on a boarding pass or an ameliaRES Itinerary barcode or a baggage tag. If your workstation is configured with a passport reader you can scan that. The scanned data should appear in a diagnostic format on the screen
- If the data is showing on this screen then the scanning devices and systems are working
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