Provide manual handling for SSR NN/SS requests when inventory is not enough

Ancillary items could be configured so that when a shop item request from GDS fails because the inventory is not enough, the request will be queued in Alerts for manual handling.

Figure: Shop Definition screen

When an SSR request is queued due to inventory, the system will respond to the GDS agent using advise code NO and a short reason.

Example

SSR XBAG PY NO1 PBMMIA 0455Y17APR-1ALLEN/RICKY.UNABLE TO CONFIRM WAIT
SSR XBAG PY/// FOR REVIEW

An alert record will be generated allowing the airline to review the request later.

Figure: Alerts screen - GDS SSR Request category

NOTE: Please contact your account manager to enable this feature.