Why are name change fees applying?

Owned by Frank Kays
Last updated: Jan 03, 2018 by Nicolas Maillet (Unlicensed)
1 min read

Problem

I have added a wheelchair to my passenger, why does this cause a name change fee?

Solution

When adding the special needs to the passenger you would have been prompted with a screen like this:

When this message comes up:

  • If you hit Select to choose a new passenger, a name change fee applies.
  • If you hit Cancel it modifies the passenger data, so no name change will apply.