Ticketing System
- Nicolas Maillet (Unlicensed)
- Josee Desjardins
An amelia ticketing system (ameliaTickets) has been partially implemented, and will be expanded upon in future releases.
The tickets follow the standard 13-digit numbering system for traffic documents:
- The first three digits are the airline code, which is set in Business Rule 38. When not set, it defaults to 999.
- The next two digits are the Type of Form - this will always be set to 21 (Ticket).
- The last 8 digits will be allocated in a sequential manner.
When a reservation is created, each passenger (PAX) is allocated a unique ticket number for flights. For each flight, it will have an associated sequential coupon that can only go up to 4. If a PAX is booked for more than four flights, a sequential ticket number will be allocated.
The ticket number(s) will be displayed when a user selects T-Ticket from the Reservations form in ameliaRES:
Figure: Reservation Tickets form
The itinerary will also contain the ticket number(s):
Figure: Itinerary sample with Ticket #
An entry is recorded in the Reservation Audit when ticket(s) are created or exchanged:
Figure: Reservation Audit with Ticket-related entries
Two web reports were created for this new feature: Ticket Report and Ticket Audit Report. (Permission is required to access these reports.)
Ticket Report:
Figure: Ticket Report
Ticket Audit Report:
Figure: Ticket Audit Report
Tickets may have a status of O - Open or F - Flown. When a PAX is boarded and the flight is closed, their ticket for that flight is changed to an F status. A ticket in Flown status can no longer be exchanged.
