How to set up charges

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Last updated: Feb 26, 2018 by Nicolas Maillet (Unlicensed)
3 min read

Sometimes there are various charges that need to be applied to your flights. This document will guide you through the process of setting up charges and applying those charges in various ways.

Step-by-step guide to Setting up base charges

 

  1. Navigate to Utilities > Charges. Once you do this the charges screen will open. See below for an example. 


  2. To Add a new charge, click the Add Button. 


  3. Once the Add screen opens, begin filling in the highlighted information. Charge Type is a drop down field that allows you to designate one of the pre-entered charge types. These would be things such as: Baggage, Airport Improvement fees, etc. These are designated in a different screen. Next is the Code Field. This allows you to enter in a 4-5 digit short code for the charge. An example could be a charge for an Unaccompanied Minor which could be abbreviated as UMNR. Next is the Description. This is a field to enter in a short description. The Rate field is where you would enter in the amount of the charge. Taxes allows you to select the type of taxes that will be applied to the charge. Usage allows you to select when the charge is applied and how many times. Reservation Origin denotes which different type of reservations this charge will be applied to. Applies to denotes which types of passenger this charge will apply to. Finally, there is a check box called "Refundable" which denotes if the charge can be refunded or not.  When you are finished entering these click the Save button. 


  4. Once you have clicked save, the new charge will appear in the list of charges. You have now added in a charge to the system.

How to set up City Pair Charges

City pair charges are charges that are designated to specific routes.

  1. Navigate to Utilities > Fares Setup. Find the route you wish to add charges to and click on it to highlight it. Once you have done this, click inside the city pair charges window and click Add. 


  2. Select the type of charge from the "Charge Type" Drop down. These charges are created in the Charges tutorial at the top of this page. The Rate will auto populate based on the charge you select. If you wish for this charge to be applied to round trip fares, select the "Copy to" check box. Next select the date range to whichever set of dates is appropriate for you. In the "Trip Departure" drop down, you should only choose N/A as it can cause issues with changes being automatically applied in some cases (like changing fares on existing reservation). In our example below, there is a value for Trip Departure of BOS, but this should only be set to N/A. The last field is Currency. If you only have a single currency designated, you do not need to select a currency. However, if you have multiple currencies designated, you can choose which currency this charge is in. When you are finished, click Save.